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Trusted Traders

AMS Systems 2012 Ltd

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57 Reviews

Opening Hours
Today - 10:00–16:30
  • Monday - Closed
  • Tuesday 10:00–16:30
  • Wednesday 10:00–16:00
  • Thursday 10:00–16:30
  • Friday 10:00–16:30
  • Saturday 09:30–12:30
  • Sunday - Closed


FREE PC MOT - PC Computer - Laptop Repairs Upgrades Sales.

Est. 1998, serving both the Home and Business Market.

We Offer a genuine FREE PC MOT - we look at your computer or laptop, and provide you with genuine information, so you can decide if you wish to have it repaired

We are a real “Bricks and Mortar” Company, working from a business premises, and always try and provide a very cost effective service.

Network Installers Cat5e Cat6 and Cat7 Networks, to a very high standard.

New and Refurbished Laptops and Computer Systems, all with warranty and at a good price level.


“We come highly recommended”, and that is as true now as it has always been. Now with Which Trusted Trader it will be very easy to expand on that ethos.

Call today we will be happy to help

Northumberland and North Tyneside, Amble, Ashington, Bedlington, Blyth, Choppington, Cramlington, Ellington, Guidepost, Lynemouth, Morpeth, Stakeford, Newbiggin, Newcastle, Whitley Bay

What we do

  • Computer Repairs

    • Laptop repair
    • Data backup
    • Virus and malware removal
    • Network Cabling
    • PC Repairs
  • Telephone Engineer

  • Alarm and security equipment installers

  • Security equipment suppliers and manufacturers

  • More Services

    • free pc mot
    • virus
    • pc repair
    • cat6
    • cat7
    • network installer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

57 reviews
Customer Service
Sort by
Replacement Laptop
Customer Service
Had issues with an old laptop. Asked AMS Systems to investigate. There was a major fault that was not cost-effective to repair. Decided to purchase refurbished laptop following helpful information which was in my price range and specification. Had the machine now for just under a month. Working perfectly and is very suitable for my needs. AMS Systems are a first-class business with exceptionally high standards of customer service. Would highly recommend the business and would not hesitate to use again in the future.
Customer in Northumberland Posted on 07/12/2020 , work completed 20/11/2013
Supply of PC to Interact with a Separate Interactive Touch Screen
Customer Service
I have used AMS for several years now and have always had excellent service. On this occasion, I needed a laptop to interact with a separate VGA 42inch touch screen and a program to convert ios Apps (for Autistic users) to Windows. Andy initially supplied a reasonably priced PC (i3) loaded with the appropriate software which seemed to do the job. After repeatedly trying the programs I found that there was some 'lag' which could have been due to the processing power of the PC. I returned the laptop and Andy replaced the i3 with an i5 PC that now works fine. Andy is always reliable, available & approachable. He also has considerable knowledge and expertise.
Customer in Northumberland Posted on 22/11/2020 , work completed 03/11/2020
Great Service. Great Work. Came recommended and I can see why. 5*****
Customer Service
Called in the morning that I needed a desktop tower upgraded and I knew what I wanted. He listened to me and gave me a price but also suggested how I can make small changes to get better value for my money. I quickly checked online and was impressed that he 100% correct. Picked up my tower later on and it was wonderful. He even replaced a few missing screws and plates on the house. Very honest and prompt. Also I saw him wipe down the doors after each customer leaves so the business is taking Covid-19 safety greatly.
Customer in Northumberland Posted on 19/10/2020 , work completed 13/10/2020
Top Drawer!
Customer Service
My pet parrot had used my Mac book as a toilet and it had stopped working. Andy explained up front what the potential problems would/may be along with how he would deal with it and the cost - which was very reasonable. The work was completed as agreed and although there were problems with the keyboard/mouse (run off the same circuit) he explained how I could circumvent this if I wanted to. Will definitely go back if I have other IT issues. Thanks Andy
Customer in Northumberland Posted on 17/07/2020 , work completed 28/06/2020
Excellent repair and update on old laptop.
Customer Service
Fitted new key pad and hard drive in to my very old laptop, which is now working faster than it has ever done. Very happy with work done at a very good price.
Customer in Northumberland Posted on 06/06/2020 , work completed 05/06/2020
Gaming laptop repair.
Customer Service
AMS Systems was recommended to us. The repair in question was a gaming laptop where the part was difficult to obtain. Curry’s don’t even fix this particular brand. AMS promptly searched for the part then ordered it in...then let me know when it arrived. It was then fitted quickly and the work was completed to a Very satisfactory standard. I was kept informed at all times via email and text. I found the whole experience very good. The overall price was very reasonable. I would not hesitate to use AMS Systems in the future. Everything so far is all good.
Customer in Northumberland Posted on 16/02/2020 , work completed 17/01/2020
Friendly, knowledgeable, very helpful, value for money, first class service. 5*****
Customer Service
Easy to talk to, very knowledgeable and gave me options on what could be done. Different prices to suit my pocket... very helpful made me feel at ease...the work was completed quickly and the end result excellent... I am so pleased... would definitely recommend this company. Won"t go anywhere else now...
Customer in Northumberland Posted on 19/01/2020 , work completed 11/01/2020
Excellent service
I contacted Andy about my computer as the anti-virus was about to expire and needed to be replaced within 2 days as I wanted to change the system I'd used for many years. After checking Which for recommendations and discovering AMS systems on the same site, I contacted Andy who advised he could do the job and provide advice the same day. Really excellent service.
Customer in Northumberland Posted on 07/10/2019 (Reviewer did not use service)
Excellent. Nothing to much trouble.
Customer Service
Old PC struggled to keep going. Checked out well known PC outlet and other well known suppliers for a new system. nothing compared to what I had been using. Yes they had all the faster processors and bigger hard drives than mine which I needed but things like extra USB slots, extra hard drive, more memory, Extra DVD drive which I had just didn't exist as one package. They did have about three levels of PC starting from basic home up to gaming. The latter being ideal for speed and memory but basic in every other way. I then found AMS Systems and called in for a chat about what I was looking for. Andy listened patiently then told me he could make a system for me that would have everything I wanted and more. Everything was explained as to what he would do and parts that would be used. I received 3 quotes later that day relating to different performance builds, the high end build was far cheaper than the closest match at the other suppliers (which didn't have half the extras) . I told Andy which one I wanted and it was ready to collect within days. Wish I had saved myself hours of looking at different pc suppliers and gone straight to AMS Systems. Andy is a genuine, honest, helpful guy. Definitely use AMS Systems from now on.
Customer in Northumberland Posted on 10/09/2019 , work completed 22/08/2019
Professional & friendly
Customer Service
Work on computer, health check, great service, very friendly, nice premises, very helpful.
Patricia, Northumberland Posted on 05/06/2019 , work completed 05/06/2019