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Trusted Traders

Andy Glass Windows

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4.8

43 Reviews

Opening Hours
Today -
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

About

Andy Glass Windows was formed in 1991 by Andy Glass – yes that really is his real name! The business is now managed by his son, Andrew Glass, who joined the company in 2001.

Since 1991 we’ve gone from strength to strength to become one of Oxfordshire’s premier double-glazing companies, providing a wide range of specially selected high-quality products, installing everything from uPVC and aluminium windows, doors, conservatories and a variety of extensions and architectural glass roofs.

Using a professional installation team of employees rather than contractors has earnt us the reputation for caring about customers satisfaction. The level of customer recommendations and repeat business demonstrates how highly acclaimed we are.

Our website aims to deliver more information and inspiration to help you, the homeowner, decide what products to install for your project.

Our normal office hours are 8am to 4pm Monday-Friday.

Showroom visits available 6 days a week by appointment.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
  • Conservatories

    • Conservatory maintenance
  • More Services

    • warmroof conservatory roof
    • conservatory re-roof

Customer reviews

4.8
43 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Sort by
Always impressed
Customer Service
Quality
Value
Used them before. I have no hesitation in recommending them.
Geraldine, Oxfordshire01/10/2019
1st Class
Customer Service
Quality
Value
The whole team @ Andy Glass Windows provided us with a 1st Class service from the visit to their showroom, on-site visit, meeting the additional spec from us and the Admin staff pre and post sale delivery. We had looked at a lot of doors along the way but Andy's team made sure we understood the various options, costs and that we were comfortable with our choice.
Customer in Oxfordshire14/08/2019
The trader replied (on 28/08/2019)
Thank you Mr 'B' for your glowing review, always appreciate customers taking the time to give us feedback and we are really pleased you're so happy with your new front door purchase.
Very professional
Customer Service
Quality
Value
Absolutely nothing other than a positive experience throughout from initial contact to door installed.
Peter, Oxfordshire17/06/2019
The trader replied (on 03/07/2019)
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and are glad you are pleased.
Everything as expected.
Customer Service
Quality
Value
Andy Glass fitted a new front door and back door. They turned up on the due date, everything was as promised. The fitters worked quickly and efficiently, they cleared up when they had finished and you would never know they had been there, except for two very smart doors. I have used this company before for a huge conservatory and new windows and doors throughout and will use them again no doubt. They are totally reliable and very “user friendly”. I found them through word of mouth and I sing their praises too.
Customer in Oxfordshire30/04/2019
Prompt, professional and understanding
Customer Service
Quality
Value
I could not fault Andy Glass Windows. I had a porch door fitted and a back garage door. They were put in to specification.
Suzette, Oxfordshire21/03/2019
Very good job
Customer Service
Quality
Value
Renewed frontage of conservatory and access door. Disposed of old glass and frontage. Work completed as promised - on time and budget. Workers polite and considerate. Very good job - would recommend.
Anthony, Oxfordshire04/02/2019
Complete Disappointment
Customer Service
Quality
Value
Andy Glass surveyed supplied and installed our conservatory. The process had problems from the beginning. They cancelled the installation date with virtually no notice and had to return for various problems. The real problem was the glass on the roof developing considerable staining. Andy Glass were unbelievably unhelpful and wasted over a year without doing anything to rectify the problems, despite them being the surveyors, suppliers and installers. We were protected by the credit card used to pay for the work and used this as a method to dispute the matter. Andy Glass continued to be unhelpful until a negative but honest review of the situation was placed on this Trusted Traders site by ourselves. They then offered to pay some of the cost for an alternative firm to replace the glass, refusing to replace the glass themselves unless we paid for it. We agreed, as we were by now exhausted with dealing with this disgraceful treatment. Andy Glass then made it a condition of this part payment that we remove the review from the Trusted Trader site. We did this but Which unsurprisingly found this bullying demand unacceptable and insisted it be rescinded. All together a protracted and really unpleasant experience. We would never recommend this company having found it's methods completely unacceptable on every level.
Customer in Oxfordshire09/01/2019
The trader replied (on 19/02/2019)
Andy Glass Windows is sorry that you were not satisfied with the project we undertook for you and understand we did not meet your expectations. We recognised your concerns and worked with you to resolve the issue. We accepted and fulfilled the resolution you requested to resolve your grievance and are sad to read the review you’ve left. We always want to leave our clients happy with the products and services we provide and are genuinely sorry on this occasion this hasn’t happened. We acknowledge we could have handled your complaint better and, before our letter to you last November, implemented changes to our complaints procedure to ensure this happens in future.
Efficient and tidy
Customer Service
Quality
Value
Andy Glass replaced 6 wooden windows which had rotted. After an initial visit they sent out a surveyor who measured and explained how they would fit them. We were then given a fitting date which they stuck to. The fitters were very careful, tidy and hardworking. Very pleased with the result.
Christopher, Oxfordshire17/12/2018
Highly professional company.
Customer Service
Quality
Value
Installation of rear door. All aspects of this work were carried out promptly and efficiently. Every effort was made to have this work completed quickly because I have a disabled husband. I highly recommend this company whom I have known for 20 years.
Tessa, Oxfordshire10/12/2018
Excellent job fitting beautiful windows.
Customer Service
Quality
Value
Andy Glass is a very professional company. The fitters were great, tidy and did a brilliant job. Would highly recommend.
Tanya, Oxfordshire08/11/2018