The whole team @ Andy Glass Windows provided us with a 1st Class service from the visit to their showroom, on-site visit, meeting the additional spec from us and the Admin staff pre and post sale delivery. We had looked at a lot of doors along the way but Andy's team made sure we understood the various options, costs and that we were comfortable with our choice.

Andy Glass fitted a new front door and back door. They turned up on the due date, everything was as promised. The fitters worked quickly and efficiently, they cleared up when they had finished and you would never know they had been there, except for two very smart doors. I have used this company before for a huge conservatory and new windows and doors throughout and will use them again no doubt. They are totally reliable and very “user friendly”. I found them through word of mouth and I sing their praises too.

Andy Glass surveyed supplied and installed our conservatory. The process had problems from the beginning. They cancelled the installation date with virtually no notice and had to return for various problems. The real problem was the glass on the roof developing considerable staining. Andy Glass were unbelievably unhelpful and wasted over a year without doing anything to rectify the problems, despite them being the surveyors, suppliers and installers. We were protected by the credit card used to pay for the work and used this as a method to dispute the matter. Andy Glass continued to be unhelpful until a negative but honest review of the situation was placed on this Trusted Traders site by ourselves. They then offered to pay some of the cost for an alternative firm to replace the glass, refusing to replace the glass themselves unless we paid for it. We agreed, as we were by now exhausted with dealing with this disgraceful treatment. Andy Glass then made it a condition of this part payment that we remove the review from the Trusted Trader site. We did this but Which unsurprisingly found this bullying demand unacceptable and insisted it be rescinded. All together a protracted and really unpleasant experience. We would never recommend this company having found it's methods completely unacceptable on every level.