Door repair
Mr Harvey came the same day as called and was able to diagnose and fix the problem of not being able to deadlock my front door. He was polite and helpful.
Customer in Cardiff
Posted on 24/06/2022
, work completed 21/06/2022
Recommended
Precise mortice and tubular lock fitting & routing.
Philip gave me a competitive price to rout two deep-set mortice locks and a tubular latch into an oak framed door. His work was careful and accurate using a combination of jig, drill, router and chisels. He took his time to make sure he did a good job as there was no room for error. I was very pleased with the finished result. He communicated well, was punctual and cleaned up afterwards. Thanks.
Customer in Newport
Posted on 22/06/2022
, work completed 16/06/2022
Recommended
Repair to jammed mortice lock
Finding I could not unlock my front door from the inside, despite trying on and off for several hours, I rang Anubis Locks at around three thirty pm and explained the matter to Philip Harvey, who said he could be with me after finishing the job he was working on. Within half an hour he rang to say he would be with me about fifteen minutes later, which he was. It took him about ten minutes to get the lock open. After removing the lock from the door, Philip dismantled it, pointing out what the cause of the problem had been, put it right and cleaned and lubricated the lock before reassembling it and fitting it to the door again. He explained what he was doing all the way through and charged a very reasonable amount for the work. I would thoroughly recommend him as a locksmith.
Customer in Cardiff
Posted on 10/03/2022
, work completed 07/03/2022
Recommended
Door repair
Mr Harvey came the same morning that I contacted him regarding a door which would not open and the key would not turn fully. He was able to open the door, find the faults and fit replacements to leave the door fully functional. He was polite, easy to deal with and Covid safe. A good job done well.
Customer in Cardiff
Posted on 11/01/2022
, work completed 10/01/2022
Recommended
Excellent Service
It was evening and I could not get access to my house as the front door lock was broken. I asked my daughter to find me a locksmith and she chose this company as it had excellent reviews. I was not disappointed. I rang Phillip who responded immediately and gave me a specific time when he would arrive. He arrived before time and talked me through what he was going to do to gain access to the house. After he had looked at the lock he explained what was wrong with it and how he proposed to fix it. Not the most expensive option. I was impressed with the calm way Phillip approached the task. He talked me through everything and was extremely patient and courteous. I have no hesitation in recommending this company.
Ann in Cardiff
Posted on 22/07/2021
, work completed 20/07/2021
Recommended
Helpful, knowledgeable and a fair price
Called out to a broken lock and arrived within an hour. Assessed the lock and gave options on fixing or replacing. Clearly outlined costs for work and call out charge. Would use again.
Customer in Cardiff
Posted on 10/02/2021
, work completed 10/02/2021
Recommended
Excellent, punctual and knowledgable
I highly recommend Phil. He is an expert at his craft, comes out quickly, and does the work to a high standard. I can rely on him to sort all my issues, even when I'm very far from my properties!
Customer in Greater London
Posted on 22/09/2020
, work completed 18/09/2020
Recommended
Lost door key, speedy and neat replacement
Lost our old rear french door key, so doors were permanently shut. Phillip came out promptly, removed old lock and replaced with new inside of 35 minutes. No damage to glass, frame or ironmongery, exceptionally neat work! Was polite and explained everything, price was extremely competitive against much larger company pricings. Well worth a 5 star rating
Customer in Rhondda Cynon Taff
Posted on 17/07/2020
, work completed 17/07/2020
Recommended
Great work, great service, speedy arrival.
I had a disaster with my lock and within 30 minutes they were out to sort my door. They went above and beyond what was needed and the customer service was outstanding. More than happy to help out and would 100% recommend to family and friends. Cards and contact details will be passed on to all. Thank you again.
Customer in Caerphilly County Borough
Posted on 04/12/2019
, work completed 03/12/2019
Recommended
Quick service, friendly and professional
Absolutely great service from Anubis Locks. Philip came out the same day to fix our back door and fixed it quicker than I could offer a cup of tea! Philip was incredibly polite and friendly - would recommend for anyone who needs a bit of reassurance when letting work people into the house. Really professional and definitely the best around regarding cost! Highly recommended.
Customer in Caerphilly County Borough
Posted on 15/05/2019
, work completed 21/02/2019
Recommended
Anubis Locks, great workmanship, prompt and efficient - highly recommend!!
Replacement lock and repair to door
Posted on 12/03/2019
, work completed 12/03/2019
Recommended
Good service
Called to help with broken lock in patio door - came next day. prompt, polite, professional. job particularly tricky - returned next day and finished work without issue. Already recommended to in-laws!
Customer in Cardiff
Posted on 19/02/2019
, work completed 16/02/2019
Recommended
Efficient and friendly
Our UPVC front door lock was showing signs of wear. We got three estimates, of which Anubis (the only Which Trusted Trader we tried) was the most reasonable. Philip came (a bit later than originally agreed as he had to finish another job) and looked at the lock. He spent a lot of time in trying to source a replacement part that he thought was needed and to minimise the cost to us. He then realised that two smaller parts were broken and was able to replace them on the spot. We now have a working door. We were impressed that he worked to minimise the cost of the repair. He charged what he said he would.
Customer in Cardiff
Posted on 06/02/2019
, work completed 06/02/2019
Recommended
Excellent
Philip was friendly and professional. He arrived at the agreed time. He was quickly able to identify the problem & replaced the lock for a good price. I would recommend Anubis Locks.
Lauren, South Glamorgan
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
Excellent work
Mr. Harvey came to fix a minor problem with an outside door lock. He arrived punctually, was extremely courteous and knowledgeable. Managed to deal with problem speedily and efficiently. Would certainly use him again for any lock problem.
Goodwin
Posted on 02/08/2018
, work completed 02/08/2018
Recommended
Anubis Locks, great workmanship, prompt and efficient - highly recommend!!
The job was done quickly, they were very clean and tidy - we've had no problem with the doors since!
Partnership of Care Ltd, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Philip Harvey Anubis Locks Ltd
I would like to highly recommend Philip personally and professionally to anyone who is looking to hire him for any of his services mentioned. In particular to my case Philip was recommended to me by another very happy customer and he didn't let me down. I am a landlord of a property in South Wales that needed urgent attention to replace the front door lock and to provide the tenants, agency and myself with a new set of keys. Philip was extremely prompt in his arrival, enthusiastic and professional with both the tenants and the letting agency. He charged me exactly what he said it would cost and was even prepared to go above the norm and send me a set of keys abroad. I therefore have absolutely no hesitation whatsoever in highly recommending Philip Harvey at Anubis Locks.
Paul Collins
Posted on 03/05/2018
, work completed 03/05/2018
Recommended
Hard working and fair pricing
Philip was extremely accommodating, punctual and efficient. He worked hard and charged a fair price. His work was done to a high standard and he left everywhere clean and tidy
Williams
Posted on 06/03/2018
, work completed 06/03/2018
Recommended
Professional service
Mr Harvey delivered a friendly professional service and explained what he was doing and why throughout the process. Would definitely use again and recommend to others.
Mark L
Posted on 23/11/2017
, work completed 23/11/2017
Recommended
Highly Recommended
Mr Harvey was called out to investigate a problem lock. He found only a minor problem that could be overcome by a revised manner of operating the handle. He made no charge for his visit even though he traveled over 30 miles. He is a very professional, congenial and honest locksmith.
Hall
Posted on 13/10/2017
, work completed 13/10/2017
Recommended
Very punctual,very professional and cares about his customers
Unable to open my French doors after accidentally hitting one of the handles with heavy piece of furniture. He opened the door very quickly (to my embarrassment) and he proceeded to thoroughly check the locking mechanisms. He was very professional and told me there was no need to be embarrassed and I did the right thing calling. I wanted to pay a call out fee for his time but under no circumstances would he accept my payment. I have been "duped" previously by so called "professionals" but this guy is a credit to his profession and I can see why his company is backed by Which? company. I have no hesitation in recommending his company to my family and friends.
JONES_BRINLEY
Posted on 12/04/2017
, work completed 12/04/2017
Recommended
Good, reliable job
Non-emergency call out to replace mortice lock stuck closed. Called an hour before to confirm time. Spent two hours getting the old lock out, re-seated new lock to allow for door movement since the old lock was put in, replaced door barrels. Very reasonable price, and he came with a credit card reader! Very happy to recommend.
felixritchie
Posted on 06/04/2017
, work completed 06/04/2017
Recommended
New locks fitted - top quality service
I contacted Anubis Locks regarding changing the locks of our newly our based house. Phil gave helpful advise and changed the locks promptly. If thoroughly recommend Anubis Locks for their quality service.
Which? Trusted Traders Consumer
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Recommended Locksmith
New locks fitted throughout house. Very friendly and helpful advice on options available. Excellent quality of work.
mgrigg
Posted on 04/03/2017
, work completed 04/03/2017
Recommended
Prompt response to emergency callout
Arrived an hour after callout. Fitted new lock. Very efficient and pleasant.
Which? consumer
Posted on 04/01/2017
, work completed 04/01/2017
Recommended
Excellent Quality from Anubis
Repaired lock at CF5 4UL and replaced two locks at CF38 2DQ
Which? Trusted Traders Consumer
Posted on 07/09/2016
, work completed 07/09/2016
Recommended
Professional, efficient and extremely good value for money.
Installation of bathroom lock and handle into existing door.
Which? Trusted Traders Consumer
Posted on 17/08/2016
, work completed 17/08/2016
Recommended
Great!
Emergency lock change as key code broken
Which? Trusted Traders Consumer
Posted on 11/07/2016
, work completed 11/07/2016
Recommended