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Endorsed by Which? Trusted Traders
Anubis Locks Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
Anubis Locks is a Caerphilly and Cardiff based locksmith company that support the local area, Cardiff and operating along the M4 corridor and surrounding areas. We take your security seriously.
As an accredited member of the National Network of Approved Locksmiths (NNAL), we can be relied upon to conduct work responsibly, professionally and will not leave until you are happy with the work that we have undertaken on your behalf.
All locks that are fitted to your property, either residential or commercial premises, are British Standard and recognised by insurance companies around the UK.
Whether you require a lock change, repair, upgrade or security check, you can be comforted in the knowledge that all work will be undertaken in a professional manner with complete customer satisfaction.
We offer 15% discount to NHS staff as a thank you to the important work they conduct, and 10% to Blue Light card holders.
What we do
Locksmiths
- Emergency locksmith service
More Services
- anubis locks also installs door entry systems.
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
28 reviews
Recommended
Recommended
by 100% of customers
Sort by
Door repair
Customer Service
Quality
Value
Mr Harvey came the same day as called and was able to diagnose and fix the problem of not being able to deadlock my front door. He was polite and helpful.
Customer in Cardiff
, work completed
Recommended
Precise mortice and tubular lock fitting & routing.
Customer Service
Quality
Value
Philip gave me a competitive price to rout two deep-set mortice locks and a tubular latch into an oak framed door. His work was careful and accurate using a combination of jig, drill, router and chisels. He took his time to make sure he did a good job as there was no room for error. I was very pleased with the finished result. He communicated well, was punctual and cleaned up afterwards. Thanks.
Customer in Newport
, work completed
Recommended
Repair to jammed mortice lock
Customer Service
Quality
Value
Finding I could not unlock my front door from the inside, despite trying on and off for several hours, I rang Anubis Locks at around three thirty pm and explained the matter to Philip Harvey, who said he could be with me after finishing the job he was working on. Within half an hour he rang to say he would be with me about fifteen minutes later, which he was. It took him about ten minutes to get the lock open. After removing the lock from the door, Philip dismantled it, pointing out what the cause of the problem had been, put it right and cleaned and lubricated the lock before reassembling it and fitting it to the door again. He explained what he was doing all the way through and charged a very reasonable amount for the work. I would thoroughly recommend him as a locksmith.
Customer in Cardiff
, work completed
Recommended
Door repair
Customer Service
Quality
Value
Mr Harvey came the same morning that I contacted him regarding a door which would not open and the key would not turn fully. He was able to open the door, find the faults and fit replacements to leave the door fully functional. He was polite, easy to deal with and Covid safe. A good job done well.
Customer in Cardiff
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
It was evening and I could not get access to my house as the front door lock was broken. I asked my daughter to find me a locksmith and she chose this company as it had excellent reviews. I was not disappointed. I rang Phillip who responded immediately and gave me a specific time when he would arrive. He arrived before time and talked me through what he was going to do to gain access to the house. After he had looked at the lock he explained what was wrong with it and how he proposed to fix it. Not the most expensive option. I was impressed with the calm way Phillip approached the task. He talked me through everything and was extremely patient and courteous. I have no hesitation in recommending this company.
Ann in Cardiff
, work completed
Recommended
Helpful, knowledgeable and a fair price
Customer Service
Quality
Value
Called out to a broken lock and arrived within an hour. Assessed the lock and gave options on fixing or replacing. Clearly outlined costs for work and call out charge. Would use again.
Customer in Cardiff
, work completed
Recommended
Excellent, punctual and knowledgable
Customer Service
Quality
Value
I highly recommend Phil. He is an expert at his craft, comes out quickly, and does the work to a high standard. I can rely on him to sort all my issues, even when I'm very far from my properties!
Customer in Greater London
, work completed
Recommended
Lost door key, speedy and neat replacement
Customer Service
Quality
Value
Lost our old rear french door key, so doors were permanently shut. Phillip came out promptly, removed old lock and replaced with new inside of 35 minutes. No damage to glass, frame or ironmongery, exceptionally neat work! Was polite and explained everything, price was extremely competitive against much larger company pricings. Well worth a 5 star rating
Customer in Rhondda Cynon Taff
, work completed
Recommended
Great work, great service, speedy arrival.
Customer Service
Quality
Value
I had a disaster with my lock and within 30 minutes they were out to sort my door. They went above and beyond what was needed and the customer service was outstanding. More than happy to help out and would 100% recommend to family and friends. Cards and contact details will be passed on to all. Thank you again.
Customer in Caerphilly County Borough
, work completed
Recommended
Quick service, friendly and professional
Customer Service
Quality
Value
Absolutely great service from Anubis Locks. Philip came out the same day to fix our back door and fixed it quicker than I could offer a cup of tea! Philip was incredibly polite and friendly - would recommend for anyone who needs a bit of reassurance when letting work people into the house. Really professional and definitely the best around regarding cost! Highly recommended.
Customer in Caerphilly County Borough
, work completed
Recommended
Anubis Locks, great workmanship, prompt and efficient - highly recommend!!
Customer Service
Quality
Value
Replacement lock and repair to door
, work completed
Recommended
Good service
Customer Service
Quality
Value
Called to help with broken lock in patio door - came next day. prompt, polite, professional. job particularly tricky - returned next day and finished work without issue. Already recommended to in-laws!
Customer in Cardiff
, work completed
Recommended
Efficient and friendly
Customer Service
Quality
Value
Our UPVC front door lock was showing signs of wear. We got three estimates, of which Anubis (the only Which Trusted Trader we tried) was the most reasonable. Philip came (a bit later than originally agreed as he had to finish another job) and looked at the lock. He spent a lot of time in trying to source a replacement part that he thought was needed and to minimise the cost to us. He then realised that two smaller parts were broken and was able to replace them on the spot. We now have a working door. We were impressed that he worked to minimise the cost of the repair. He charged what he said he would.
Customer in Cardiff
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Philip was friendly and professional. He arrived at the agreed time. He was quickly able to identify the problem & replaced the lock for a good price. I would recommend Anubis Locks.
Lauren, South Glamorgan
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Mr. Harvey came to fix a minor problem with an outside door lock. He arrived punctually, was extremely courteous and knowledgeable. Managed to deal with problem speedily and efficiently. Would certainly use him again for any lock problem.
Goodwin
, work completed
Recommended
Anubis Locks, great workmanship, prompt and efficient - highly recommend!!
Customer Service
Quality
Value
The job was done quickly, they were very clean and tidy - we've had no problem with the doors since!
Partnership of Care Ltd, .
, work completed
Recommended
Philip Harvey Anubis Locks Ltd
Customer Service
Quality
Value
I would like to highly recommend Philip personally and professionally to anyone who is looking to hire him for any of his services mentioned. In particular to my case Philip was recommended to me by another very happy customer and he didn't let me down. I am a landlord of a property in South Wales that needed urgent attention to replace the front door lock and to provide the tenants, agency and myself with a new set of keys. Philip was extremely prompt in his arrival, enthusiastic and professional with both the tenants and the letting agency. He charged me exactly what he said it would cost and was even prepared to go above the norm and send me a set of keys abroad. I therefore have absolutely no hesitation whatsoever in highly recommending Philip Harvey at Anubis Locks.
Paul Collins
, work completed
Recommended
Hard working and fair pricing
Customer Service
Quality
Value
Philip was extremely accommodating, punctual and efficient. He worked hard and charged a fair price. His work was done to a high standard and he left everywhere clean and tidy
Williams
, work completed
Recommended
Professional service
Customer Service
Quality
Value
Mr Harvey delivered a friendly professional service and explained what he was doing and why throughout the process. Would definitely use again and recommend to others.
Mark L
, work completed
Recommended
Highly Recommended
Customer Service
Quality
Value
Mr Harvey was called out to investigate a problem lock. He found only a minor problem that could be overcome by a revised manner of operating the handle. He made no charge for his visit even though he traveled over 30 miles. He is a very professional, congenial and honest locksmith.
Hall
, work completed
Recommended
Very punctual,very professional and cares about his customers
Customer Service
Quality
Value
Unable to open my French doors after accidentally hitting one of the handles with heavy piece of furniture. He opened the door very quickly (to my embarrassment) and he proceeded to thoroughly check the locking mechanisms. He was very professional and told me there was no need to be embarrassed and I did the right thing calling. I wanted to pay a call out fee for his time but under no circumstances would he accept my payment. I have been "duped" previously by so called "professionals" but this guy is a credit to his profession and I can see why his company is backed by Which? company. I have no hesitation in recommending his company to my family and friends.
JONES_BRINLEY
, work completed
Recommended
Good, reliable job
Customer Service
Quality
Value
Non-emergency call out to replace mortice lock stuck closed. Called an hour before to confirm time. Spent two hours getting the old lock out, re-seated new lock to allow for door movement since the old lock was put in, replaced door barrels. Very reasonable price, and he came with a credit card reader! Very happy to recommend.
felixritchie
, work completed
Recommended
New locks fitted - top quality service
Customer Service
Quality
Value
I contacted Anubis Locks regarding changing the locks of our newly our based house. Phil gave helpful advise and changed the locks promptly. If thoroughly recommend Anubis Locks for their quality service.
Which? Trusted Traders Consumer
, work completed
Recommended
Recommended Locksmith
Customer Service
Quality
Value
New locks fitted throughout house. Very friendly and helpful advice on options available. Excellent quality of work.
mgrigg
, work completed
Recommended
Prompt response to emergency callout
Customer Service
Quality
Value
Arrived an hour after callout. Fitted new lock. Very efficient and pleasant.
Which? consumer
, work completed
Recommended
Excellent Quality from Anubis
Customer Service
Quality
Value
Repaired lock at CF5 4UL and replaced two locks at CF38 2DQ
Which? Trusted Traders Consumer
, work completed
Recommended
Professional, efficient and extremely good value for money.
Customer Service
Quality
Value
Installation of bathroom lock and handle into existing door.
Which? Trusted Traders Consumer
, work completed
Recommended
Great!
Customer Service
Quality
Value
Emergency lock change as key code broken
Which? Trusted Traders Consumer
, work completed
Recommended