Appliance Repair Company

Josh attended very promptly (the same day I called him) and fixed a washing machine leak, without charging me unnecessarily for any parts. Clearly knows what he's doing and proved himself to be honest and reliable. Would use him again.

Washing machine stopped mid cycle. Phoned AJ Appliances. Engineer was on another job, but could get to me for 9.30-10 pm. Amazed he was prepared to work so late. Arrived promptly, diagnosed the issue, which was an electrical fault with the feed. Expertly repaired the wiring and had the machine working again. I highly recommend AJ Appliances.

My 18 year-old Bosch washing machine broke down on a Tuesday. I rang AJ Appliances and the engineer arranged to come on the Wednesday (he even suggested coming late Tuesday!). True to his word, he came at about 8:45pm on the Wednesday and fixed the machine quickly by servicing the motor. He also reassured me that an 18-year old machine is probably better built than a 3-year old model and worth repairing when it breaks down. The service was friendly and very professional. I cannot recommend him too highly. He is first choice from now on.

Quick response, professional, and did the job quickly. I knew what the problem was, but after doing research, it needed a pro to ensure a proper job done. AJ worked quickly to get the machine back on line within minutes. No fuss repair, worth the money, a lot of stress avoided.

Very responsive - came to look at our range cooker and quickly established a faulty fan. Sourced a replacement and fitted a week later Call out charge plus parts made costs easy to understand and affordable.

Quick response following report of a faulty washing machine with a fair price for call-out. Arrived at the agreed time and despite some issues removing some rusted screws and subsequently having some difficulty in accessing the insides of the washing machine he persisted, resolved the issue and got my washing machine working again. Very pleased.

I have a Bosch Series 2 washing machine that's only just out of it's 2-year guarantee period that suddenly stopped spinning clothes properly. Given how relatively new it is I expected this to be a minor fault like a blocked pipe. I requested a call out and was kept informed as to when an appointment could be arranged. The engineer took the time to talk me through what was being done as he worked at every stage. It transpired that the machine was suffering from a failure that he felt would be too expensive for him to repair. Many other tradespeople would have tried to talk me into a costly repair job, but I was given a refreshingly honest answer and spared all this. I have to say this honest approach is really rather refreshing in a tradesperson. I was then advised to file a claim against the retailer under the Consumer Rights Act 2015, and I'm delighted to say that the company in question has agreed to provide me with a partial refund based on the assessment of this trader! All this without having to spend potentially hundreds of pounds on expensive diagnostic tests etc. One more point. When paying via bank transfer I overpaid by £10. I hadn't noticed this myself, but was promptly alerted to it the same day. Now that's honesty. This is easily the best trade experience I have had in many years. If you have a problem with your washing machine or other appliance, do yourself a favour and give them a call. I wouldn't go anywhere else, and nor should you.

Arrived on time next day for simple repair, quickly replaced broken part, no fuss, friendly guy, reasonable charges. Will use again.

Amit repaired dishwasher fault quickly and within three hours of calling. Efficient, pleasant helpful.

Good response when I called - he phoned back within a few minutes of my leaving a message that our washing machine pump had failed. I had tried to unblock it myself but the pump cover was stuck. He said he hoped to come the same day. He didn't quite manage this, but he did come within 24 hours and fixed the problem on the first visit. He kept us informed of his expected arrival time. The call out charge was £95 which I consider reasonable, particularly now roads are so congested in west London. His clear advice was "this is a well made machine - no need to buy a new one, get this one fixed".