Appliance World (Northwest) Ltd

I have used Appliance World for servicing my central heating boiler for over 12 years. Apart from the excellent value of the service contract they are also efficient, quick, friendly and helpful on all occasions, nothing is ever a problem to them, even small issues like a minor leak on radiators. I have recently had a new boiler fitted by them and the install was performed on time and in a professional manner. I had one minor issue with the install and when I queried this the issue was resolved to my complete satisfaction within a few days. I also use Appliance World for all my kitchen appliances such as Washers, Cookers, Fridges etc as they beat competitors prices. The store and engineer staff are all friendly, helpful, knowledgeable and well mannered, if they can't answer a question they always do their best to find the answers. I have recommended Appliance World to my friends and those who have used them for purchases or Boiler contracts are all well pleased.

The company was great to deal with from getting a quote to assessment and finally installation. Lee and Lee were excellent communicators and explained the planning in detail, and the installation was mess free and quick and informative with the instructions. I would definitely use them again, but one word of warning, if you get Lee and his helper be sure to get extra sugar in stock as his helper loves the stuff in his brew!

AW Appliances From the first contact with Chris in sales to meeting Lee Bennett’s the engineer I felt confident and relaxed about excepting their quote and allowing them to install the amazing Worcester boiler. The work was carried out by their excellent easy to talk to engineer and the completion was carried on time no problems no faults I have already recommended this company and will take out the service contract with AW Appliances and any further installations. Roy Ashworth

New boiler fitted, great job, came on the day they said. My husband spoke to the two lads who fitted it and said they were good lads.

I chose Appliance World because of their number of excellent reviews. I was not disappointed! Lee and his team replaced my ancient boiler and pipe work, leaving the house amazingly clean and removing all the old stuff. A bit of a hiccup the next day with a radiator valve was dealt with very fast. I can’t recommend Appliance World too highly.

Quote assessment carried out on a Friday afternoon Revived written document Next day Via E-mail (Saturday) Engineers turned up prompt. Explained what work would be carried out on the first/second day constantly cleaned up after each area was completed. Explained about upgrading to phone control after I inquired about possibility (This is not something we wanted at the time but may reconsider in the future) went through the controls thoroughly and the engineer was in no rush to leave would certainly recommend this supplier.

We have used Appliance World over the past few years to maintain our central heating boiler and when the time came to replace this we did not hesitate in requesting a quotation from them. The quotation provided by Appliance World was clear and concise. We were having other work carried out around the house at the time and Lee and the team were very flexible in allowing us to work around the times available for them to install the new boiler. Once they started, the work was carried out professionally, promptly and to a high standard. I would not hesitate in recommending Appliance World.

I had a new boiler fitted on 26/2 by Lee and an apprentice. Lee arrived at the time arranged. He proceeded to get on with the work and when he had finished telephoned to tell me that the work was done, as I had gone out to leave him to do the job in peace. The work was done with the usual degree of professionalism that I associate with Appliance World. The whole process, from identifying the boiler problem, deciding that it was not financially viable to repair a 14-year-old boiler and fitting a new boiler took three days. I am very pleased with the service that I received from Appliance World.

Been having a few issues with a boiler approximately 12 years old. Have used Appliance World for a couple of years for breakdown cover, always very reactive and timely. When thinking about replacing the boiler asked AW for a quote which was good in relation to others received. All my questions pre contract answered quickly and efficiently. Flush of existing radiators done in advance of boiler replacement. Boiler replaced in one day, engineers very respectful of property, and took great care to cause as little inconvenience as possible. Very tidy, and well mannered. Excellent job done very happy customer.

We received a competitive quote from the company and the initial survey carried out was done efficiently taking into account Covid safety masks etc. Quote delivered within 3 days, we chose date fir work to be carried out. Arrived on time, very polite and efficient workers. Worked very well and kept everything clean and tidy. Explained how new Hive hub worked waited for me to set up and trial it. Explained further visit required to change a pipe to new regulations. This has now been completed. I would highly recommend this company

First class service from the first visit to completion of installation so would not hesitate to recommend this company. Thanks for a great job.

Very professional service. Went above and beyond when we had a leak, arranged for an electrician and plumber to sort it out at no extra charge.

Appliance World installed a new boiler. It was done to the agreed schedule and budget. The engineers did excellent job. They cleaned up after themselves and explained everything. I am very happy with service. I strongly recommend this company. Thank you.

Recently used Appliance world to fit a brand new combi boiler and radiators in the house we had recently purchased. Absolutely love it. Cannot thank the installation team and customer service enough for making the process so easy. Work was carried out on time and to the highest standard. Would highly recommend this company. Thanks.

We recently had a new boiler installed by Appliance World. The communication before and throughout the process was excellent and the installer was efficient, friendly and informative. There was little mess and disruption during the installation, and a couple of minor issues were dealt with and resolved immediately.

I’ve been with Appliance World for years. I have a maintenance agreement with them. My boiler was old and whilst it was still working, I decided it needed replacing before it finally broke. Lee came to see me and provided a couple of quotes. There was no hard sell and they left me to get other estimates. Their quote was very competitive so I decided to go with them. Really quick turnaround. The two engineers who attended were friendly and polite, whilst wearing their face masks. Boiler installed quickly and efficiently. I’ve been with this company for years and was really surprised when Lee came to see me that he remembered my mum and brother and where they lived. Sadly both are no longer with us. Personal touch that you wouldn’t get with other companies. I’ve never had a bad experience with Appliance World whilst servicing my boiler and they are always very responsive to breakdowns in the past, particularly when my mum’s boiler was playing up years ago. I totally trust this company and would definitely recommend them which I do often if I’m ever asked who services my boiler. Thank you Appliance World. The personal touch is great, thanks Lee.

We had a replacement boiler fitted, and from start to finish I could not Fault the excellent service we received. The fitters were very focussed, professional and courteous, and the standard of work was excellent, they cleaned up at every stage of the process and explained when each process would be completed and how long it would take, even advising me of how long the water would be off and what to do in advance. Lee in particular was extremely helpful and professional and made me feel like he valued us as a customer, would definitely recommend Appliance World to my friends for quality and most importantly the very competitive price, and would like to say thank you to all involved and for your honest reliable service.

I had a new combi boiler installed which took 2 colleagues just under 2 days to complete. They were very professional, answering all my questions enthusiastically, they gave me enough notice when turning off electricity and water. They removed all my old equipment, tidied up after themselves and I can't say anything bad against them. The main guy was lovely and made me feel that no question was a silly question. He was thorough in explaining the functions of the controls and with it being summer time, said if I forget anything just call the office and he or someone else will be happy to visit and go through it again with me. I am very pleased with the product and customer service and my husband is happy with the price!

We used Appliance World to undertake the following work: 1. Supply & install new Worcester boiler 2. Supply & Install 4 new radiators 3. Install a vertical radiator I had already bought. All work was completed on schedule as agreed, and to the overall budget. Guy were very friendly and polite, turned up on time and just got on with the job in hand. Very happy with everything they did and the end result.

Just moved house and bought my white goods from AWL, prices were good. I also needed a boiler repair and took out a boiler plan, all repairs were dealt with quickly and even on Xmas day. Ended up getting a new boiler (very competitive price) and will have my radiators replaced soon. Tempted to use them to fit a new bathroom as well. Really good price and good to support a local company.

Having had a new boiler fitted in our tenanted property I can fully recommend the service. The speed and efficiency the work was carried out was great. The cost was fair and the engineer was efficient, reliable and courteous to our tenants and property. Great service well done!

I had a new worcester 36cdi combi boiler installed. Lee whent the extra to remove the old tank from the loft as the hatch was to small and he used a grinder to cut into pieces to remove. This he didn't have to do and it was much appreciated. The work was completed in 2 days as I was told and , was left with 4 fan heaters to keep warm. The service was excellent and lee is a exceptional fitter and the job was completed with no issues. They cleaned up after them and I am more than happy with the new boiler. He had help from from 1 different Lad on each day and they were very helpful and polite. I would highly recommend Appliance World right from getting my quote from lee ( one of the directors), right to the actual fitting with lee ( the fitter ).

We had an issue with our boiler and were recommended Appliance World. They were able to visit us to identify the problem very promptly and also supplied a quote for a new boiler. When I rang them to say that this was for more than I wanted to pay they were very helpful in identifying the alternative options available without pressurising a sale. We chose the boiler we wanted and again they were very flexible with the date for fitting. On the day the engineer was very punctual and completed the work in the time given leaving the area reasonably tidy. They also disposed of the old boiler for us. There was a small problem over an exit valve and they returned to site to rectify without any hassle.

The Appliance World team did a great installation of the our new boiler. They installation took place as planned, the team were professional, courteous and tidy. Would definitely use them again.

Appliance World are a very professional company . Thirties team work with a smile on their faces , very pleasant in their approach and work in an honest and efficient manner. Work done on the day it was promised and new boiler working like a dream. Would always recommend AW

I had new boiler fitted to replace my old Worcester. I had a meeting with Lee and I was delighted to find out a replacement boiler was available that was not unlike my old one. This new boiler had the added benefit of it being a lot more efficient. This new boiler needed a slightly bigger gas supply, I,m thinking new pipe knocking the room to bits etc etc. None of that, it was all done without any mess and was routed exactly where I wanted it. I am one of those people hate having work men in our home. I met with the installation team, I was impressed straight away with their professional approach, after a few mins, I knew I could leave them to it and go back to work. They kept me informed throughout their visit by text, telling me what was happening and the next step involved. I would definitely use them again.

This was a more complicated job than the usual boiler replacement. I was replacing a back boiler in the lounge with a combi boiler in the kitchen, involving much more pipework. Lee, the boiler fitter, and his two assistants completed the job in just two days and I am exceptionally pleased with the result and the fact that they were continually cleaning up during the process. Because of this , I have no hesitation in recommending this company; their quote was competitive, the main installation fitter Lee was very patient with my questions and the end result was better than I had wished for. I need further work done in my kitchen and, dependent on the quotes I receive, will place the work with them. A great company to do business with

We had a boiler replaced plus 4 new radiators put in to replace 4 inefficient ones. The initial visit to give a quote was done quickly and with a price that we thought was reasonable and competitive. The work was undertaken 2 weeks later and was completed in 2 days with the minimum of disruption to ourselves. All the work was done efficiently and with any mess cleaned up each day. On completion we were shown how to operate the new boiler. we have used Appliance World for a number of years for repairs and service and have always found them to provide excellent service and would certainly recommend them to anyone requiring heating or electrical expertise.

Appliance World supplied and fitted a new Worcester boiler for my mother. Very competitive price with excellent customer service. Advice on boiler type and installation method top notch. The engineer that did the install was very professional, polite and helpful. We've used Appliance World for all sorts of work and have NEVER been let down, without doubt one of, if not the best, appliance company in Manchester and Salford.

I recently used Appliance World to install a full central heating system in a house I had purchased. Lee was quick to arrange an initial assessment of the property and then promptly provided a quote with options and information for if I wanted to customise any aspects, such as choose designer radiators or smart thermostats. He was approachable and always happy to answer all of of my questions. After I accepted the quote, he quickly arranged a convenient date for the work. The team of engineers were all very professional. They kept exactly to the estimated time and I was very impressed with the quality of the work. I can highly recommend their services.

We have been satisfied customers of Appliance World for about eight years, in fact we started of by purchasing our white goods through them and good service plus very good back up. We have had new radiators fitted by them and we joined in to their boiler and contract service which is five star as an example on the occasion when we had a breakdown and called them when it has been possible they have arrived on the same day which has been great.

Great job from the Appliance World team. Old boiler removed and new boiler installed in one day. Really helpful fitters who explained what they were doing and answered any questions we put to them. The new boiler delivers plenty of heat and hot water. Perfect.

Workmen arrived on time were great friendly guys explained everything that they were doing very neat and tidy the pipe work looks amazing and they left no rubbish behind competitive price too

Would highly recommend Appliance World after the great work carried out yesterday removing my old combi boiler and fitting the new one. I was really impressed with Lee and his assistant who were very efficient and helpful. All work carried out to a high standard and all rubbish removed.

Having struggled to get local trades interested in this job I thought would contact Appliance World. These guys fitted a new boiler in my property in North Manchester earlier this year and did a great job at a good price. To my surprise they quoted me within 24 hours and completed the job within the week. All this just seven days before Christmas! Do not hesitate to use this company. You will not find better.

Everything from the initial, survey and quote, right through to fitting and demo of the new boiler all went very smoothly. The install team turned up bang on time and kept me aware of what they were doing through the day, including estimated timings for being finished. They made minimum fuss or mess either. All very good, polite and efficient. Very pleased overall for a job well done!

After researching several companies for a price for Supply and fit of a new combi boiler and nearly losing the will to live on the back of delayed and in many cases no responses, I can honestly say that Appliance World was the best by far. My initial contact was with one of Appliance Worlds Directors Lee who was very polite and dealt with my request for a quotation within 24 hours. We accepted it straight away after seeking clarification on finer detail. This quotation was the best price and was at least half the price of British Gas. The day arrived for installation and the engineer was called Lee too. Lee was also very polite and explained exactly what the job entailed and his expected time of completion. I asked if it was possible to install all the pipe work within the house as I was worrried about pipework being outside. Although this was extra work for Lee and his team having to take up floor boards to locate existing pipes they made sure they fulfilled my request with no hesitation. Nothing was too much trouble. On the first day they took my old boiler out along with the tanks in the cupboard and loft and had to leave the gas off but they left us with some fan heaters so we wouldn’t be cold that evening which was much appreciated. Lee and his team were so clean and tidy you wouldn’t have even known they had been there so I would like to say a massive thank you to them and Appliance World for their expertise and workmanship, and I would happily recommend you to all.