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Arbor Tree Specialists Ltd

5.0

33 Reviews

About

Tim O'Connor of Arbor Tree Specialists trained in Sussex back in 2006. He worked for a large company for a number of years in and around Sussex, Surrey and London, and also during this time was fortunate enough to work at Buckingham palace, amongst other royal residences. In late 2010, Tim decided to return to Oxford to set up Arbor Tree Specialists.

Arbor Tree Specialists offer a comprehensive service for all aspects of high quality tree work. Operating principally in Oxfordshire and surrounding counties, from garden trees and hedges to parkland and community planting we strive to offer a professional and forward thinking approach to tree surgery (arboriculture).

Services include:

• Crown reductions
• Crown thinning
• Dead wood removal (where appropriate)
• Felling
• Fallen and hazardous tree removal (windblown trees)
• Hedge cutting/reductions
• Tree inspections

If you would like any advice regarding your trees or hedges, please don't hesitate to get in touch.

What we do

  • Tree surgeons

    • Stump grinding
    • Tree planting
    • Tree reductions
    • Tree removal
    • Tree thinning
  • More Services

    • hedge cutting
    • tree felling
    • crown reductions

Customer reviews

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5.0
33 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Competent, Knowledgeable, Considerate
Customer Service
Quality
Value
Tim was asked to reduce a very large tree, two smaller trees, an overgrown lilac and reshape a long rambling hedge. He and his team did an excellent job. They consulted us at every stage and cleared up afterwards without leaving a trace. The large tree required a cherry picker being installed in a neighbouring yard. All was carried out with the utmost care and consideration and the the result was admired by several neighbours. They were a pleasure to have around and were very reasonable.
Customer in Oxfordshire Posted on 27/01/2024 , work completed 15/11/2023
Highly recommended tree surgeons
Customer Service
Quality
Value
This is the second job Arbor Tree Services have done for us. The first job was a tricky big job, taking down a sizeable partially rotten Ash with a very small drop space, and more recently recently they cut back a bay and magnolia tree for us. With both jobs I felt confident in their advice and execution. Tim and his team are extremely knowledgeable, thoughtful, professional and reasonably priced. I would highly recommend them.
Customer in Oxfordshire Posted on 23/09/2023 , work completed 01/09/2023
Mixed bag
Tim did a great job in removing the hedge and tree. Job was done quickly and professionally. We were happy with the results. However, when we then asked Tim to quote for replacing the hedge and tree plus pruning a couple of other trees, it took more than a month to chase on a quote - eventually Tim said he couldn’t do the job, citing things being up in the air and not having the capacity. Which is fine except it we were kept waiting all this time. Tim recommended another company that when we called said they wouldn’t do the job. In short, disappointing and frustrating to be kept waiting for a quote only to then be told no and with no feasible alternative given. This has unfortunately left a bitter aftertaste notwithstanding the excellent first job done. In short, would recommend provided the job actually gets done; otherwise, you are better off with another company that is willing and able to be more consistent.
Customer in Oxfordshire Posted on 31/08/2023 (Reviewer did not use service)
The trader replied (on 02/09/2023)
Good morning, Firstly, we would like to apologise for the inconvenience and upset caused by the lack of quote and the time taken to respond. This is certainly not acceptable and not an appropriate sequence of events which have led to your upset. As a small business, I am the owner, manager and person responsible for providing the quotes- I sincerely apologise for the inconvenience caused. After completing the initial work, an indicative cost was provided via email for the replanting of a small hedge and tree with the promise of a formal quote being provided thereafter. During this period a family member was taken seriously ill and I notified you of this via email and apologised for any delay in responding. Being the person responsible for administerial tasks, the practicalities of doing so during this period became extremely difficult for me. It was certainly not my intention to not provide a quote; indeed we pride our selves on the exemplary service that I believe only a small business can provide. We are sorry also that the larger extremely reputable company we recommended to you for the replanting were also unable to fulfil your requirements. Thankfully, we are running at full capacity again, and should you need any further assistance or advice I would be more than happy to do so. Yours sincerely Tim
Professional, knowledgeable and thoughtful
Customer Service
Quality
Value
Tim and his team removed a dying tree from our front garden and sorted out our overgrown rear garden. From initial visit to completion of the work they provided superb advice and excellent service. The tree work was planned to avoid nesting season and all work in the rear garden was done with a view to retaining and encouraging wildlife, which we wanted to achieve. They were careful, considerate and hard working. Everything was left clean and tidy afterwards. After a bit of discussion, they also recommended a suitable replacement tree, which they can supply and plant. Fantastic work by a fantastic team.
Customer in Oxfordshire Posted on 16/09/2022 , work completed 08/09/2022
Careful work from knowledgeable people
Customer Service
Quality
Value
Arbor Tree Specialists pruned our plums and cherry trees this September. They did an excellent job, thinking carefully about the 7 trees. They made sure they came in September - in the short window between harvesting the fruit and before colder weather starts. The took out a lot of dead wood and reduced the height, which left the trees in good shape, much healthier and more stable. They tidied up very carefully after shredding the prunings on site. Good communications and provided useful advice about other tree matters whilst they were on site. They also came last March and pruned non-fruit trees, plus successfully reducing a massive Rambling Rector rose with a lot of dead wood which was weighing on a Hawthorn, and creating a stretch of laid hedge from 12 feet hazel and blackhorn growing on the boundary with our neighbours' garden. This is looking very good, and is so much better than a fence. Quoting and invoicing was all very straightforward.
Customer in Oxfordshire Posted on 14/09/2022 , work completed 09/09/2022
Excellent company!
Customer Service
Quality
Value
Excellent company! We recently had Arbor Tree Specialists in to remove several large trees and to give advice on some other overgrown areas. Tim was fast to reply to our original enquiry. He visited soon afterwards, clearly very knowledgeable and gave us lots of advice. His quote came soon after the initial consultation, and we were pleased to go ahead. The work lasted x2 days with several others in his team to assist on the project. The site was left clean and tidy. Excellent company & thoroughly recommend.
Tim in Oxfordshire Posted on 06/09/2021 , work completed 03/09/2021
Great pruning job, Tim and team a pleasure to deal with
Customer Service
Quality
Value
Tim and his team dealt superbly with two large birches causing problems with neighbouring gardens and overhead lines. they also pruned a very large magnolia, reducing it to a lovely shape but being sensitive to leaving enough branches. They were a pleasure to deal with, were fast and efficient, and cleaned up beautifully. We thoroughly recommend them.
Liesl and Chris, Oxfordshire Posted on 03/09/2019 , work completed 02/09/2019
Excellent Service - Highly Recommend
Customer Service
Quality
Value
Tim felled a tree on our front lawn that had grown too close to the house. He provided an exceptionally professional service that exceeded our expectations. We received the quotation and responses to our queries promptly. His team did a great job felling the tree and clearing up afterwards - there was not a single branch/twig left on the lawn! We would highly recommend his company.
Customer in Oxfordshire Posted on 06/07/2019 , work completed 28/06/2019
Excellent - Highly Recommended
Customer Service
Quality
Value
Tim & Co are very courteous and considerate. They are highly efficient with the minimum of disruption. And they are ARB approved. I cannot praise them highly enough! P. Ive, S. Oxon
PHILIP IVE Posted on 26/09/2018 , work completed 26/09/2018
Excellent job
Customer Service
Quality
Value
Tim and his team cut a large hedge back for us. They did a fantastic job and left the garden tidy. They are pleasant and friendly. This is the second time we have used Arbor - the first was the cutting down of a couple of large trees. We were very pleased with them last time and would recommend Tim and his team to anyone who wants a job done properly.
StuLouB Posted on 24/09/2018 , work completed 24/09/2018