Ariah (UK) Ltd T/A Conservatory Medic

I commissioned Conservatory Medic to repair and draught-exclude our conservatory. They did an excellent job and have significantly improved its liveability. Gavin, the lead technician, was first rate. Communication with the company has been good and the work was completed on time. My only caveat is one of price as it is a relatively expensive service. But, given the results, I have not complaints.

One fitter came out and worked on the four problem areas. The panes were rehung and the openings were cleaned and tape was applied to the tops and bottoms of the motorised windows. There are no more leaks or wind blowing into the conservatory, so I am very happy with the repairs. However, before the fitter arrived I had moved my Ercol sideboard away from one of the roof opening panels and asked him if I should move the unit closer to the wall, but he assured me that his ladder would be able to get over it. I suspect that the ladder has hit the sideboard causing two deep dents in it. I contacted Ian and said that the fitter had accidentally dented my furniture and sent photos of the impact sites. The fitter categorically denied having caused the damage. It was suggested that maybe I had done it. I now suspect that when I spoke with the fitter he deliberately kept his back to the windows so that I would not see my sideboard. A further attempt at communication on my part has been left unanswered. I would have felt happier if the fitter had said he didn't recall hitting the unit and apologise if he did, but now I have been made out to be a liar and feel that I have been dismissed as someone trying to get money out of the company. I recommend that people take photos of their furniture before work is carried out and to inspect their possessions for damages before the fitter leaves the property. I have learned my lesson.

The company was very good in communication from start to finish. They happily planned the work on a day that was suitable to me. The work carried out was to fix a leak on our box gutter on our conservatory which was carried out by an efficient team who kept us informed of their progress and explained what they had done to repair the leak. The installation was tested to the full last weekend with all the rain we had Saturday and Sunday and I am please to say that the repair was 100% satisfactory .

Old windows, door and polycarbonate roof replaced by all glass windows and roof. The work has delayed by rain and the team worked late to put a temporary cover over the conservatory before the roof was installed. It was completed to budget and only took longer than planned because of the time lost to rain. The new glass roof makes the conservatory much brighter, I am very pleased with the results and would use them again.

We had a 25-year-old lean-to style conservatory on our bungalow that needed a complete upgrade. The only thing that stayed was the brickwork. We had new windows, doors and a beautiful gable roof which transformed the space. Our start date did slip somewhat because of the heavy rain in June but once a firm delivery date was given all went well. We are delighted with our new conservatory and will definitely use Conservatory Medic again.

I called Conservatory Medic as I had a very persistent and damaging leak from within my conservatory guttering and fascia that another company had failed to rectify despite two previous attempts. Conservatory Medic very quickly identified the underlying problem and also suggested means of incidentally improving the overall drainage from the roof by adding a second downpipe. The work was carried out to a high standard and the fitters were pleasant and entirely professional.