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Endorsed by

Which

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Trusted Traders

Ashton Electrical

Profile thumb image

4.8

21 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed

About

Hello and thank you for viewing my Which? profile.
I am a fully qualified professional electrician with over 10 years of experience.
I undertake any aspect of domestic or commercial work including free quotations, advice, rewires, new consumer units, small jobs and repairs, inspections, reporting and certification.
I am a NICEIC approved contractor and am fully insured.
You can expect my work to be carried out in a diligent, tidy and above all friendly manner.
If you have any questions or queries, if you need some advice or if you have some work to quote for please contact me and I will do my best to help you promptly.

What we do

  • Electricians

  • Lighting contractors

  • More Services

    • inspections
    • certification
    • smoke alarms

Customer reviews

4.8
21 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Sort by
A trader I can't trust? Avoidable disaster
Customer Service
Quality
Value
I am a disabled pensioner with serious mobility issues. Neil came to do several jobs for me. I paid his invoice immediately although contrary to Which? Code of Conduct it was not itemised. Neil replaced the oven element - as a direct result the fan stopped working, and the oven also then needed rewiring, he refused to return to look at it for under £70. He put the wrong fitting on my table lamp, so no lampshade would fit, the floodlight he replaced did not come on in the garden, but one foot from my back door. Again he refused to look or adjust or replace. Neil’s resolutions were: As mentioned in my previous letter I see no reason to take action on any of your claims and do not agree with you. April 24 - Thanks once again for the invite mail. As I have said on many occasions I disagree with you and will now very much look forward to you taking it further. Best of luck. Neil May 2 - I will offer to fit a new lamp holder FOC, the offer is that you make donation of £15 to your favourite charity. Alternatively If wish you to ‘take further action’ I wish you luck with this. After 5 months I sought the help of Which?. Very flawed, check out TrustPilot for Which?. Neil refused to mediate so it was referred to the Ombudsman. Neil refused to give me the £15 to have the normal fitting put on my lamp. It was OK that the flood light didn’t come on in the right place? So after nearly a year, I have had to pay £144 plus parts to fix these things on top of £155 I paid him. Is this a trader I can trust?
Customer in Kent Posted on 28/01/2020 , work completed 04/01/2019
The trader replied (on 29/01/2020)
Hello and thanks for your review. As we each know we have had some issues for some time now and I will take some time to address a few of your issues. RE the oven, you had self diagnosed the fault incorrectly and although the oven element had blown, replace correctly, you had a second issue with the fan. I explained this but unfortunately I wasn't able to persuade you that the online forums you were looking on were misleading you. RE the outside light, I fitted a directly replacement as per your instructions. Approximately 4 months later you decided you wanted a brighter fitting for which I think it is fair to charge for. RE the table lamp, you could fit any lampshade on the fitting and initially you were extremely pleased with the job. Sometime later you decided to fit a shade with a large fitting so i guided you to the many adaptors on the market. Because you frequently changed your requests and complaints I asked Which? to help by providing access to the Ombudsman to act as an impartial mediator. I understand that this was unsatisfactory to you because they found comprehensively in my favour in every single issue but I'm sure we can agree I was a useful bridge between our differing opinions. I pride my self on quality of service and quality workmanship which is why nigh on all of my customers come back and why I am frequently recommended. I am sorry you did not share this experience but do wish you all the best.
Will definately use again
Customer Service
Quality
Value
Bedroom lights fitted and advice given on electicial work as part of this. We have used Neil before and no job is too big or too small. Very trustworthy and gets job done in a calm and organised manner. Will offer advice and allow you to decide on work needed...not pushy at all. Generally nice bloke and we would definately use him again as we start to renovate our new home.
Customer in Kent Posted on 13/03/2019 , work completed 01/03/2019
Professional, Punctual and Perfect
Customer Service
Quality
Value
We have been renovating our 1860's property and Neil has been our electrician of choice, since having a bad experience with a non 'Which Trusted Trader'. Whether we've been installing a new kitchen, network cabling, audio wiring, new lights (both internal & external) and or roof lantern blinds; everything has been completed professionally, to an extremely high standard and on time. I would also like to mention how friendly Neil is, which is especially important when being onsite for days at a time. We have never had to question an invoice as costs are discussed upfront and any additional work agreed before starting. We will continue to use Neil for all future requirements and would certainly recommend his work.
Customer in Kent Posted on 03/03/2019 , work completed 07/06/2018
Excellent work
Customer Service
Quality
Value
Ashton Electrics were efficient, tidy and friendly. We were very pleased with the work which was replacing existing plug points and adding new plug points around the house all completed with no fuss or mess. A job well done.
Customer in Kent Posted on 17/02/2019 , work completed 08/01/2019
Professional and quick
Customer Service
Quality
Value
Neil, did two jobs for me very quickly, with no fuss and explained clearly what he was going to do. Would certainly recommend Neil.
Paul Fairhurst Posted on 10/09/2018 , work completed 10/09/2018
Professional Electrician
Customer Service
Quality
Value
Neil carried out three jobs in my home and I was thoroughly pleased with the results. He was friendly, had a good attitude and extremely diligent. One of the jobs was putting up an outside light and he even did this in terrible weather conditions! Would highly recommend.
Wingham cottage Posted on 01/05/2018 , work completed 01/05/2018
Fantastic job
Customer Service
Quality
Value
Neil fitted three new ceiling lights for me in December & I called him again recently when my consumer unit needed to be moved prior to having a new kitchen installed. On both occasions I was very satisfied with the work carried out. Neil is trustworthy, conscientious, friendly & knowledgeable. I wouldn't hesitate to recommend him.
Sue, Kent Posted on 24/04/2018 , work completed 24/04/2018
Highly Recommended
Customer Service
Quality
Value
Neil has done a few jobs for us so far including putting in power to a new outbuilding and giving us great advice on our heating options in the new building. He's always reliable and efficient and always super friendly. I'd recommend him to anyone and we'll definitely be using him again in the future.
FMMcCabe Posted on 21/12/2017 , work completed 21/12/2017
Swift and reliable
Customer Service
Quality
Value
Lighting failures in two rooms in the house on separate floors. Thorough assessment of the problem on arrival (even with family members offering non-stop advice!) Possible asbestos ceiling and wooden tiled floors prevented a simple solution, but lights restored in two visits. Friendly service throughout.
Mark Brown Posted on 11/09/2017 , work completed 11/09/2017
Very reliable
Neil was extremely efficient, helpful and friendly. He got on with the job and I was very happy with the work he has done for me - lighting and electrical fuse box work. I would recommend him without hesitation. He was also very kind and patient with my 6 dogs!
Patricia Blackett Posted on 17/07/2017 (Reviewer did not use service)