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Aura Gas Ltd

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb  dsc5327

4.9

48 Reviews

About

Covering Hampshire, Dorset, Sussex and The Home Counties, we have been trading for over 10 years and specialise in replacement boiler and heating systems.

We focus on providing excellent service and workmanship. Our home based engineers are still handpicked by the Managing Director to ensure we get the best possible.

We work on all fuels - Gas, Oil or LPG. As a business we offer Service contracts for new and existing boilers with a 24/7 emergency call out cover.

All engineers are Gas Safe Registered. We are Diamond Level Accredited Installers for Worcester Bosch but offer other brands of boilers too. Our new Worcester Bosch installations come with an extended 12 Year Boiler Guarantee.

On finance new boilers start at just £14 per month and we have the best interest rates at only 7.9% APR

Quotes for new boilers are offered at no obligation.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Specialised building trade contractors

  • More Services

    • fires
    • cookers
    • hobs
    • lpg
    • gas
    • oil
    • electric
    • installation

Customer reviews

Reviews summary

4.9
48 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent
Customer Service
Quality
Value
Aura Gas customer service was excellent.
Martin, Berkshire20/04/2018
Thoroughly recommended
Customer Service
Quality
Value
We were very pleased with the service we received from Aura Gas, right through from the initial quote to the completion of our installation, and we would recommend them unreservedly.
Careersguru04/04/2018
Boiler malfunction due to extreme cold snap
Customer Service
Quality
Value
Excellent response from Aura Gas, from the booking of appointment to keeping me informed of engineer Jamie Chapman's arrival. Jamie had me up and running again soon after his arrival, the ice house is thawing. Thanks Jamie and thanks to you all
Lewis02/03/2018
New Boiler First Service
Customer Service
Quality
Value
We had a new boiler fitted 12 months ago and have just had our first service done. We had a text message on the day to inform us the engineer was on his way, when he arrived he introduced himself and explained what he would be doing for us. He then proceeded to test the boiler and to record the readings explaining what they meant as he proceeded, we found him very polite and helpful during this time. This is pretty much what happened when the boiler was fitted 12 months ago, the engineer turned up explained the process and then proceeded to remove the old boiler and fit the new one. We are very happy with Aura Gas and their employees and would definitely 100% recommended them to any one looking to get a new boiler fitted.
hallam@sky27/02/2018
Boiler installation and follow up service.
Customer Service
Quality
Value
Aura Gas installed a new boiler in our property in February 2017 and completed the follow up service this month. I am delighted with the service I have received from this company and have found all aspects of their customer service to be excellent including the workmanship and courtesy of the engineer who undertook the work. He is a credit to the company! I would hesitate to recommend aura gas to potential new customers.
Elaine20/02/2018
Quick, competitive, competent and clean.
Customer Service
Quality
Value
Our boiler failed a week before Christmas; our local installer quoted for a replacement, but then raised the quote by £1500. I contacted British Gas, and Aura in a panic. The British Gas surveyor told me it was too complicated; the Aura surveyor (Tim) surveyed the job carefully, did some online research and gave me a competitive price on the spot. They bent over backwards timewise, and reorganising their fitters to get us in before Christmas. Tom and Jes (the fitters) were clean, considerate and very competent, overcoming the British Gas "problems" easily. Our heating was working perfectly by Christmas. I'm so pleased that I found such an honest and helpful company in this uncertain age, and I can thoroughly recommend Aura Gas.
Allen10/01/2018
New Gas Boiler
Customer Service
Quality
Value
A pleasure to deal with from survey to fitting. Highly recommended.
Dhali737608/01/2018
Great experience of this company
Customer Service
Quality
Value
From the original survey through to completion, Aura were a pleasure to work with. The back office staff were helpful, courteous and quick to deal with queries. The installer was efficient, helpful, tidy and friendly. Highly recommended.
mossyandmick11/12/2017
New combi boiler
Customer Service
Quality
Value
Absolutely over the moon. I had Pat Gibbons as my engineer, and he went out of his way to make sure that the job was perfect, jumping all the difficulties that my house through at him. Super happy. Aura gas did deliver what they quote me for. Good service, good job and good price.
alloritoquevoy17/11/2017
Excellent Service
Customer Service
Quality
Value
Wasn't the cheapest option,but the original survey engineer was the only one NOT trying to sell me things I didn't need or want. He listened to what I wanted, and suggested various options.. left me several choices and gave me time to think. I telephoned and said I wanted to go ahead with one of the options, and was given several dates to choose from. On the day selected, the installation engineer (Mr Callum Smith) arrived 10 minutes EARLY ( a first for me, normally tradesmen turn up late !!) A Very pleasant and personable young man, who had the old boiler out, new boiler in, system flushed, tested, cleared up, and instructions given, paperwork completed and away... it was like he'd never been!!! Excellent worker, very neat and tidy, and obviously expert at his job. Would, without any qualms, recommend this company to anyone requiring a new boiler or new system.
Terry Scrivens16/11/2017