Endorsed by Which?

Breezehot & Cold Installations ltd

5.0

20 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Established in 2008, Breeze has +20 years’ experience in domestic and commercial heating and plumbing solutions. Along with being a Which? Trusted Trader, we are Gas Safe, MCS, approved members of the Association of Plumbing, Heating Contractors, Renewable Energy Consumer Code, Worcester Bosch approved installers, Vaillant Advanced installers and Trust Mark approved.

We pride ourselves on good workmanship, open and transparent communication, and excellent customer service. Our customer database enables us to schedule our bookings efficiently - sending booking confirmations, detailed job reports, clear invoices, and automatic annual service reminders.

For domestic customers we cover the Midlands, Worcestershire and surrounding areas, offering heat pump and gas boiler installations, along with servicing, maintenance, and repairs.

For commercial customers we cover UK wide and offer installations, maintenance, and repair services to suit your business needs, for both reactive and planned work.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
20 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Perfect Experience
Customer Service
Quality
Value
From the first interaction the service delivered by Breeze Hot & Cold was perfect. Site visit & quotation provided in efficient timescale, arrived promptly at stated installation time, job completed perfectly, after the visit you would not know they had been. Polite & knowledgable staff and great communications throughout the entire process. Would highly recommend and will use again.
Customer in Worcestershire Posted on 21/02/2024 , work completed 14/02/2024
Central Heating service, leaking pipe in bathroom, dripping mixer tap
Customer Service
Quality
Value
Very professional all round ; office staff very helpful and efficient Plumber arrived at appointed time, carried out all necessary work with the minimum of fuss and maximum expertise ( even though both jobs were not entirely straightforward). Very satisfied overall - highly recommend; would definitely use them again
Customer in Worcestershire Posted on 20/02/2024 , work completed 16/02/2024
Annual central heating boiler service
Customer Service
Quality
Value
This was the second annual service following my switch from a British Gas contact The Breeze engineer arrived on time and immediately got to work. The service involving part strip-down and testing was done thoroughly and efficiently (I've seen a few of these done over the years at my home!). My questions about the boiler and system were handled helpfully and courteously with advice given on making better use of the system. The service included the filter found in the loft and advice was given on the system apparatus located there. An invoice came later in the day with a full report on the work done and the condition of the boiler. Altogether a very satisfactory experience at a fair price.
Customer in Worcestershire Posted on 15/01/2024 , work completed 11/01/2024
Excellent
Customer Service
Quality
Value
Great handling of booking times and work was done well. Called for some work with my boiler losing pressure and even though it wasn't for the reason I thought it was all still handled on the day.
Customer in West Midlands Posted on 27/12/2023 , work completed 11/12/2023
Speedy resolution when old boiler failed
Customer Service
Quality
Value
I searched on Which? for information on recommended boilers and installers and was please to find Breeze Hot and Cold Installations in my area. They responded without delay and called to survey the scene and quote without delay. After I accepted their quote the installation was carried out to my total satisfaction in about 10 days. As good as I could have hoped.
Customer in Worcestershire Posted on 15/11/2023 , work completed 14/11/2023
Great work
Customer Service
Quality
Value
Nick came and took out an old toilet and sink and came again as requested a couple of weeks later (after I had redecorated) to fit new ones plus a new mixer shower. We're really pleased with the work carried out and will definitely use them again. Communication was very quick and professional and it was all finished on time and as quoted.
Customer in Worcestershire Posted on 13/09/2023 , work completed 12/09/2023
In safe hands
Customer Service
Quality
Value
We felt that we were in safe hands with Breeze from the first consultation. Simon’s professional approach and his wide-ranging knowledge helped us to decide between the various options in our own time. Communication and availability to deal with queries were important to us, and that was excellent from the first enquiry to the end of the project. Any queries were dealt with promptly and thoroughly, so that we always felt well-informed. Work on the project started on time, remained on schedule and was completed and ready to go within the estimated time-scale. We are very happy to recommend Breeze Hot and Cold.
Customer in Worcestershire Posted on 11/08/2023 , work completed 09/08/2023
The trader replied (on 14/08/2023)
Thank you for your lovely detailed review, it's so appreciated.
Call out and new Radiator
Customer Service
Quality
Value
We booked a call out for a leaking radiator pipe, Nick turned up on time was polite and knowledgeable he fixed the issue straight away. We asked some questions about other work that we wanted doing and he took down the details. A quote was sent and the prices was very competitive we went ahead with the additional work and once again Nick turned up on time and did a great job with some testing pipe work in our house. Would definitely recommend and will be using for further work and servicing
Customer in West Midlands Posted on 20/03/2023 , work completed 17/03/2023
The trader replied (on 14/08/2023)
Sincere apologies for the late response to your wonderful Which Trusted Traders review - we only just realised there was a reply button! Thank you so much for your lovely feedback, we will pass on the positive comments to our engineer Nick. Thanks again, it's really appreciated.
Radiator, central heating and other plumbing
Customer Service
Quality
Value
Brilliant work by Nick from Breeze. I asked for a range of work: fitting radiator thermostatic valves, installing Hive, cleaning out the radiators and servicing the gas combi boiler, and fitting a new electric shower. Nick did all the work - due to issues he ran into it took longer than expected (and I also asked for an additional TRV), but the company was great in terms of finding another slot for him to come round. I got a really strong impression that the staff employed are highly skilled and well supported, and I was impressed too by the back office operation - very friendly and quick responses. Highly recommend them.
Customer in Worcestershire Posted on 15/03/2023 , work completed 13/03/2023
The trader replied (on 14/08/2023)
Our apologies for the late response to your wonderful feedback - we only just realised there was a reply button! Thank you so much for taking the time to leave your feedback it's really appreciated. We will pass on your lovely feedback to the rest of the team.
Excellent Service
Customer Service
Quality
Value
I have used Breeze Hot & Cold for over ten years - They are a professional and friendly team who turn up on time, explain things clearly and get the job done without a fuss.
Customer in West Midlands Posted on 02/03/2023 , work completed 20/02/2023
The trader replied (on 14/08/2023)
Sincere apologies for the late response to your wonderful feedback - we only just realised there was a reply button! Thank you so much for taking the time to leave your review it's really appreciated.