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Trusted Traders

Baseline Plumbing & Property Care Ltd

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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4.9

19 Reviews

About

Baseline Plumbing & Property Care are a South London based renovation, installation and maintenance company.
Our team are qualified and experienced in complete home renovations, bathroom and shower room refurbishment, kitchen fitting, tiling, decorating, building work, electricals and plumbing, as well as gas, boilers and various central heating systems. We're also happy to take on part property management agreements for estate agents and private landlords.
We serve residential clients and commercial properties within London and the South East London area.
We've been serving the area for a good number of years now, building a reputation for being trust worthy and reliable (and clean!). Everyone at Baseline prides themselves on personal service; from a little repair to renovating an entire house, we treat every job as important, and due to this we've found 75% of our work coming from repeat clients. We've worked hard to build this trust with our clients, and we do everything possible to maintain it.

What we do

  • Builders

    • Building services
    • Curtain walling
    • Garage conversions
    • Plastering
    • Guttering repair services
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
  • More Services

    • complete home refurbs
    • tiling
    • gas safe boiler installation

Customer reviews

Reviews summary

4.9
19 reviews
Customer Service
4.9
Quality
4.8
Value
4.8
Sort by
Excellent flat refurbish
Customer Service
Quality
Value
Calum and his team refurbished a one-bed flat for me, rebuilding the kitchen, bathroom, flooring, heating system, wiring, wardrobe etc. They did an excellent job, staying on schedule and on budget, leaving a very tidy place with no snagging jobs left to do. It was a pleasure to discuss ideas with Calum as he has plenty of practical experience thus very valid opinions yet is very good at listening to and implementing the client's own ideas. So for instance he was willing to install an Ikea kitchen, which most builders are not keen to do. The standards of build were very good.
Annie Leymarie30/06/2018
Professional team delivering a quality service.
Customer Service
Quality
Value
This is the third time we have used Baseline and we will continue to do so. Calum is prompt, fantastic at communicating with us and does a quality job every time. We have recommended Baseline to friends who have subsequently used them. Thanks for our lovely new kitchen.
Which? Trusted Traders Consumer21/02/2018
Good service and efficient
Customer Service
Quality
Value
Calum and his team are prompt and efficient. They work with good tradesmen too.
Thomas, London20/12/2017
Complete Bathroom Refurbishment
Customer Service
Quality
Value
We had used Baseline before, but only for a small plumbing job. However, having seen the great reviews (and because they are local to us), we decided to invite them over to discuss our bathroom refurbishment project and provide us with a quote. Callum was very patient as we discussed the project, stayed about two hours to listen to our proposals and needs! The quote that we received was competitive and in line with similarly rated traders. From the date we accepted the quote to the beginning of works, communication was excellent as Callum and everyone at Baseline's office helped us with choosing the right materials for our bathroom. Then, worked commenced and things went very smoothly from there, with everyone always showing up on time, working hard (even on Saturdays), and being patient with all our questions. End result was high quality, on time, and on budget. I would enthusiastically recommend Baseline for any plumbing or house/flat refurbishing job. Not only is the workmanship impressive, communication is also excellent (a rarity in this industry).
Stefano 20/05/2017
Full refit - on time and on budget, excellent work
Customer Service
Quality
Value
I used Baseline to do a full refit on our new flat - complete strip out of all existing fittings, installing new bathroom, kitchen, ensuite, boiler, radiators, doors, lighting, and flooring in kitchen & bathrooms, and decorating throughout. Callum and the team were reliable, hardworking and courteous at all times. The quality of the workmanship was high, and nothing was too much effort. At the outset I had two visits and a couple of phone calls from Callum to discuss the scope of the work and at no time did I feel rushed or pressurised into making decisions, and felt that Callum paid full attention to what I was saying, picking up on small details such as beading on a shelf in the stairwell. Callum found solutions and offered good advice on things like fittings and grout, and went out of his way on several occasions to help us out, for example collecting paint when we were without a car and would have had to hire one to do so. The whole project went smoothly, communication was excellent, and I cannot fault Callum and Baseline or their work in anyway. I will certainly be using them again and recommend them highly.
Which? Trusted Traders Consumer02/04/2017
New Bathroom, Kitchen and House Redecorating
Customer Service
Quality
Value
This is the 3rd time I have used Baseline and had no hesitation in using them to completely refit our new house. They are the most knowledgeable and helpful builders I have ever used and really help in coming up with good ideas of what to do. I have complete confidence in their ability to not only complete any work but also to a very high standard. They will always go the extra mile to do the small things that will make a real difference to how the finished work looks. I also have complete faith in that what they charge is what it costs without over charging. Highly recommended for any work!!
Kevin Mccarthy31/01/2017
Remodelling Bathroom
Customer Service
Quality
Value
Baseline were recommended to us by friends and I can see why. They have done a brilliant job, with an exceptional finish. They were punctual and professional. We are really happy with the finished bathroom and they offered brilliant advice pre, during and post job. We will be using them again on a larger project next year. Very highly recommended.
CharlieS19/12/2016
High quality finish in no time at all!
Customer Service
Quality
Value
We had been recommended baseline by a friend and we weren't disappointed. They knocked down a wall to extend our bathroom, and completely fitted and refurbished it, and the separate toilet room. They also hung several new doors around the flat. The team got to work very quickly and completed well within the two week estimate. Callum kept us informed and advised us on various things from lighting positions to grouting colours. He's an excellent project manager who ensures the right skills are there at the right time to reduce overall timeline. He even came back to replace a faulty tap at no additional charge. We're very pleased with the overall finish and quality of the workmanship which has shown excellent attention to detail. Max in the office is also very responsive to emails, both before and during the work. The team are very respectful of being in someone else's home and even washed up their mugs at the end of the day! Would highly recommend and looking for the next job we can get them to do.
Hannah23/11/2016
Excellent workmanship, reliable and efficient team
Customer Service
Quality
Value
After interviewing several companies, I asked Baseline to install a complete en-suite shower room in existing bedroom. The result is excellent. Site issues meant additional calculations and routing for pipework had to be included after initial visit but these were capably worked out and costed. It was a complex project but builders, plumbers, electricians and tiler arrived punctually, worked hard and non-stop and the unflappable Calum was constantly available for discussion over details and progress. Coming and going of the various specialisms was managed efficiently so no time was wasted. Result is impeccable. Have also employed them to check heating system/boiler which has caused trouble for over a year but is now working well. I thoroughly recommend Baseline and will be using them again.
190427520/11/2016
Great work with brilliant communication throughout
Customer Service
Quality
Value
Callum and his crew re-modelled my kitchen and my bathroom. They also supplied and fitted a new boiler and cleaned out my heating system, which involved replacing a lot of slightly decrepit piping. They are a very knowledgeable and skilled group of builder, plumbers and electricians who have done a brilliant job on the two most important rooms in my house. Callum is a great communicator who keeps you up to date with the works and any changes and always checks in along the way that you are happy with the way things are going. My only regret is that I didn't get them to fit the kitchen instead of the kitchen fitter. Baseline would probably have done a better job!
Happy Customer22/09/2016