My experience of Care in Bathing is that it is essentially predatory and its primary purpose seems to be relieving the elderly, the disabled, and the pain-ridden of their cash without providing the quality of product and service suggested by its promotional material and its “Advisors” (salesmen). I live in a bungalow which had two shower rooms when I moved in, one of which had been completely re-fitted as a wet room for the previous owner by a disabled bathroom specialist in September, 2014. However, as I suffer from spinal osteoarthritis, a walk-in sit down bath is more appropriate to my needs than a shower even if I could sit down in one of them. I chose Care in Bathing to supply me with a walk-in bath because of its status as a Which? Trusted Trader. I soon discovered that Care in Bathing does not carry spare parts in case one of the products supplied by them fails (as it did in my case) and it does not have an adequate infrastructure to provide a timely service in the event of product failure. I have been without either a wetroom for the disabled and a safe and adequately functioning walk-in bath (for which I paid £6,500) for the last 10 weeks. If I didn’t have the good fortune to have a small shower I can squeeze a small bathroom stool into in the en-suite in another bedroom (not very securely, I must admit), I would have had to go into a care home weeks ago. I simply cannot understand why Care in Bathing is on the Which? list of Trusted Traders.