Bob and his son-in-law, arrived promptly on the morning of 20-08-2018 at 9.00am, and introduced themselves. They set to work straight away. They were a good team, each knew his part of the job and it was carried out well. I was not aware that they had any brakes, or even lunch. They worked straight through consulted me on points that were needed, height and position of shower, and seat. It looks lovely and I am very pleased.