Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.
Ultra safe, ultra stylish walk-in baths or easy access showers beautifully designed by the UK’s leading experts in mobility bathing.
All the staff I encountered were helpful and polite but... 1) The design of the shower was faulty (too small). 2) It leaked water into the hall below on the 1st installation. 3) When the size was corrected with a longer screen it leaked again. 4) The shower - head had to be relocated. However they did rebate me a fair sum without complaint, did rectify all errors and repair the stained hallway.
We were taken aback by the 2 day "dust storm" from channelling the concrete floor. It has needed days of cleaning in every room. We hope from this no damage to his lungs. He was excellent, courteous, patient, hard working and multi-skilled.
Young man (27) worked alone, apart from electrical connection, on all other aspects of task, plumbing, panelling, flooring, sealing etc. Had problems making new plumbing to old but succeeded. He worked hard and was courteous and helpful. Tidied Up.
Excellent workmen, pleased with bath. Except not happy with seat design, position seated taps too far to reach. Difficulty with getting on to seat safely. More grab rails needed (two extra). Poor after sales help! Poor after service, do not return calls
I don't usually do feedback so the fact that I am taking the time to do it says everything. The only worry was that the fitter drank too much coffee - I'm worried for his health! A first-class job and very pleased.
The detail was good by Project Manager. Installation guy turned up on time and first thing he did was to cover all carpets and was tidy all the way through. Following installation gave practical advice on workings and clearing. Would use again and recommend.