Ben installed a new fuse box for us, tested our electrics and certified the system. He provided a prompt quote with options, was flexible with dates and timing, and was reliable and timely. He thoroughly investigated our system, identified a break in one of our ring mains and was very accommodating in resolving this and finding the solution. He completed the job on time, although required to come back for an additional hour for testing the following day which he did free of charge and was of no inconvenience. Throughout he was pleasant, chatty, and above all a really nice person to have in our home, feeling very at ease with his presence. We discussed a few other improvements to our system that would be appropriate in due course but he was not in any way pushy, or attempting to ?upsell?, just honest as electrical safety has progressed significantly in recent years! He appropriately followed COVID guidelines throughout his work. I would have no qualms recommending Ben to others.