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Trusted Traders

Bennbrook Windows

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed
Profile thumb bennbrook windows logo

4.7

7 Reviews

About

Bennbrook Windows are a family run business with over 17 years of experience in the industry. We are a well-established FENSA registered installer of UPVC, Wooden & Aluminium Windows, Doors, Conservatories & Porches.

Having completed 1000's of projects, we can say that we have the experience and the expertise needed to realise the construction or renovation project that you have in mind. We work closely with project owners to ensure their wishes are taken into account. We can also advise on alternative solutions that could be less costly and take less time to complete without compromising quality.

In this day and age it is important to protect your investment by choosing a company that not only provides a very high specification product, but back that up with unparalleled after sales care.
This service includes documentation from FENSA confirming that your products exceed the government requirement and our fitting is backed up with a 10 year Insurance Backed Guarantee for your total peace of mind.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Fire doors
    • French doors
    • Orangeries
  • Glaziers

    • Replacement window services and repairs
    • Sash windows
    • Timber windows
    • Window consultants
  • Conservatories

  • More Services

    • porches
    • fascias soffits guttering

Customer reviews

Reviews summary

4.7
7 reviews
Customer Service
4.4
Quality
4.7
Value
4.9
Sort by
Disappointing experience
Customer Service
Quality
Value
Sadly, I did not enjoy the positive experience that other reviewers have reported and I was really disappointed with the service I received from Bennbrook Windows. At the time of our order I was told that installation would take about 4 weeks, possibly less as I was only ordering glass (not frames) and this would only take about a week to manufacture once the measurements were confirmed From then on things started to go wrong. A surveyor did arrive within a week but did not bring any ladders. As only two of the panes could be measured without a ladder, he left without being able to measure them. It finally took four weeks from the contract date for the windows actually to be measured and then just over two more weeks before the glass was available for installation. By this time, we were due to go on holiday, so there was a further delay in installation (our responsibility of course but this would not have been a problem had installation taken place within the 4 weeks promised at the point of sale instead of the 7 weeks that we had reached at that point) Following our return home three visits were needed to complete the installation because two of the panels were incorrectly measured; twice. From order to installation took over 12 weeks. The quality of installation was no better than average with some damage to our conservatory doors, gaps in the interior seals and mess left in the house for us to clear up ourselves. Overall a very disappointing experience
Customer in Essex17/11/2018
Prompt and professional
Customer Service
Quality
Value
Excellent company to deal with. Good workers, doing a professional job with no hassle, would recommend this company to anyone. Will use them again for further work.
Susan, Hertfordshire08/02/2018
Excellent service
Customer Service
Quality
Value
Bennbrook replaced several windows, and I was impressed by their service from my initial enquiry to completion of job. Danny (sales) gave excellent advice, and Paul (fitter) did a great job and was very helpful.
2011-08-12 13:24:23.49719/04/2017
Replacement doors and windows
Customer Service
Quality
Value
Brilliant service from start to finish! Firstly the sales manager Danny who wasn't pushy, but was very helpful in getting the right looking windows for our house and explaining all the steps. He even come round at the end to make sure everything was done correctly. Then the fitters who were on time everyday and cleaned up everyday. When there were any issues they were quick to put it right and even went the extra mile to make sure we were completely happy. Robin the operation manager was helpful and made sure everything went well until the job was completed. The windows were finished to a brilliant spec, and the price was very reasonable too. Good professional company with good hard working staff! I would definitely recommend them to anyone! Thanks guys!
Ian196610/02/2017
Great Work
Customer Service
Quality
Value
Bennbrook created a conservatory for us, it was at a very reasonable cost and it was finished recently. The builders were exceptionally nice and professional. I would recommend.
sachabloke06/12/2016
Which? Local Review
Customer Service
Quality
Value
Excellent product and very professional service from first contact to job completion. I was particularly impressed by the quality of the installation regarding preserving existing decoration as far as possible. I would definitely recommend them.
Member V1515/05/2015
Brilliant job
Customer Service
Quality
Value
Job well done, would highly recommend.
John, Essex10/02/2015