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Trusted Traders

Bespoke Bathing Company Limited

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb bespoke logo

4.3

7 Reviews

About

Bespoke Bathing Company prides itself in customer service and satisfaction. With an in house consultation you are sure to have the Wet room or Mobility bathroom of your dreams within no time. A no obligation, FREE national Survey/Quote, is quick and easy to arrange. Just call Free phone 0800 1695 526.

What we do

  • This business has not specified any other categories or services it offers yet.

Customer reviews

Reviews summary

4.3
7 reviews
Customer Service
3.9
Quality
4.6
Value
4.4
Sort by
Very bad after service.
Customer Service
Quality
Value
Happy with wet room, but still waiting for an issue to be fixed with this for my 88 year old dad. When calling, I was presented with broken promises and failure to attend to issue when agreed. The managers attitude on the phone was disappointing with no attention to customer service. I feel very upset with the way this has been handled with still no resolution. Very poor aftercare. I will not be recommending bespoke bathing.
Laura chennells23/10/2018
The trader replied (on 30/10/2018)
We are pleased that you are happy with your wetroom ! but we would be grateful if you could contact our offices to enable us to rectify any unfortunate issues you have with customer services. Our records show we have no customer details "Laura chennells" kind Regards, Bespoke Bathing Co.
Fantastic job
Customer Service
Quality
Value
Bespoke Bathing are fantastic top quality workmanship. They go the extra mile to please. A lot better price than some of the bigger companies. Thank you all!
Linda, West Midlands05/02/2018
Great Care
Customer Service
Quality
Value
This firm provided a good personal service before during and after completing the job.
Stephanie, North Yorkshire29/11/2017
non existent customer service
Customer Service
Quality
Value
Excellent job made of replacing my bath with a walk in shower. Lovely to look at but they do not respond to calls made since completion over 2 months ago and as yet I have not had a receipt for final payment ( which incidentally was taken from my bank account before the work had even started). A receipt is necessary in the event that I might need to use the guarantee should anything go wrong in the future.
MGBpumpkin18/11/2017
The trader replied (on 05/12/2017)
Hi, We are really pleased that you are happy with your walk-in shower. We send out receipts on request. The guarantee automatically starts once the installation is complete. If you still require a receipt (or a copy of your contract paperwork which shows the payments) that would be no problem. Our records show we have no customer MGBpumpkin. Please contact us to clarify your details and we would be happy to deal with any request. Regards, Bespoke Bathing
Happy Customer
Customer Service
Quality
Value
I have used this company on a number of occasions for the bathroom. I last used them 2 weeks ago. I generally don't like having workmen in the house but they were clean, tidy and took all their rubbish away.
Which? Trusted Traders Consumer21/12/2016
Absolutely brilliant, they have made my life so much easier
Customer Service
Quality
Value
Bespoke removed my bath and installed a walk in shower with non-slip base, they did a really really good job. It's made my life so much easier, they were absolutely brilliant. I definitely recommend them, they were so clean, left no mess and they were worth every penny!
Which? Trusted Traders Consumer20/07/2016
Excellent
Customer Service
Quality
Value
I had a new bathroom with walk in shower put in, no complaints at all. They did a really superb job, it's a very modern shower. They were pleasant and professional to deal with, overall excellent.
Which? Trusted Traders Consumer30/05/2016