Endorsed by Which?

Bespoke Blinds & Poles Limited

4.9

188 Reviews

Opening Hours
Today - 09:00–20:00
  • Monday - Closed
  • Tuesday - Closed
  • Wednesday 09:00–20:00
  • Thursday 09:00–20:00
  • Friday 09:00–20:00
  • Saturday 09:00–16:00
  • Sunday - Closed

Organisations and Awards

Jul 2020
Jul 2019

About

Bespoke Blinds and Poles opened their Sheffield showroom in September 2007, trading continuously since then.

As shading specialists, Bespoke Blinds & Poles offer blinds, shutters, awnings and external blinds, curtains, curtain rails and poles.
Bespoke Blinds and Poles also offer superb solutions for:

Apex windows
Bifold doors
Motorisation
Insulation
Bay windows
Roof lights

Whether you want total light block, privacy control, insulation, Bespoke Blinds and Poles have an answer. All products are supplied to meet child safety regulations, giving you complete peace of mind.

As well as being Which? Trusted Traders, Bespoke Blinds and Poles are also Derbyshire Trusted Traders, members of the BBSA (British Blind and Shutter Association) and the FSB (Federation of Small Business

What we do

  • Curtains and blinds

    • Awnings and canopies
    • Plantation shutters
    • Roof blinds
    • Made-to-measure curtains and blinds
    • Blind showrooms and shops
  • Canopies

  • More Services

    • retail showroom full measure and installation service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
188 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Work carried out as exactly as agreed.
Customer Service
Quality
Value
We have consistently used Bespoke Blinds and Poles over a number of years. We have never had any problems with their work and would recommend them with confidence.
Customer in South Yorkshire Posted on 05/01/2024 , work completed 23/11/2023
Excellent service and products
Customer Service
Quality
Value
When we were needing to buy curtains and blinds for a new build flat, Bespoke Blinds and Curtains were recommended to us. From the moment we had our first appointment with Maxine we felt very comfortable with her knowledge about her product. We loved the one to one service and having an hour to ourselves and we were able to take the architect plans and discuss each room in detail, getting advice on what would be best. We then returned to choose the products. Then the fun started as our project was very badly delayed and Neil couldn’t get access to measure up. They were both so patient with us as the building suffered over 18 months of delays. We had dates pencilled in that never happened and even the fitting cancelled the night before by the builder. Throughout it all Maxine was so patient, understanding and supportive. When finally we were able to have them fitted, Neil was an easy person to have around. He was happy to call back a few weeks later to fit the curtains in the guest bedroom when we couldn’t see the windows for boxes! We were very pleased with the final product. Out of all our suppliers, Bespoke Blinds and Poles were one of the easiest suppliers to deal with.
Customer in South Yorkshire Posted on 03/01/2024 , work completed 07/12/2023
The trader replied (on 06/01/2024)
Well, I'm not going to lie when I say this has brought a tear to my eye. The process you have been through has been difficult to say the least, and yet you have taken the time to write this beautiful review. Neil and I hope you enjoyed your first christmas in your new home, and you enjoy your space for years to come. Have a great year! Thank you and warmest wishes, Maxine
Fantastic Service
Customer Service
Quality
Value
Bespoke Blinds and Poles provided a great service from the initial consultation at the showroom through to the fitting of the blinds. I would recommend them for anyone looking for a quality blind and top-notch service.
(your username) Posted on 29/12/2023 , work completed 20/12/2023
The trader replied (on 06/01/2024)
What a lovely way to start 2024! Thank you so much for your kind words, and taking the time to leave this review. Enjoy your blinds, and have a great year. Kind regards, Maxine
Curtains for large bay window
Customer Service
Quality
Value
We have used Bespoke Blinds and Poles a number of times. The service is always excellent from the choice of fabrics to the attention to detail when fitting. Curtains fitted on the agreed date/time. Very pleased with result.
Customer in South Yorkshire Posted on 02/12/2023 , work completed 02/12/2023
The trader replied (on 06/12/2023)
What a wonderful 5-start review. Thank you so much for taking the time to leave this message, espcially at such a busy time of year. Have a lovely Christmas. Kind regards, Maxine
Excellent work
Customer Service
Quality
Value
We have used Bespoke Blinds & Poles several times in the past and always regard them as the company to go for. The help that you receive in the showroom is dedicated to your needs. The pre-order visit to the site is reassuring to know that what you have decided on is the right product, that it works in that situation and that it is being prepared to order. The work was carried out as previously agreed. Neil is exceptionally tidy and removed all traces of waste when he finished. The work was carried out to a very high standard. Overall - excellent work.
Customer in South Yorkshire Posted on 03/10/2023 , work completed 03/10/2023
The trader replied (on 19/10/2023)
Thank you for your kind words, and taking the time to leave such a lovely review. It means such a lot tom us. Have a lovely weekend, and enjoy your blinds. Kind regards, Maxine
Vertical blind and curtain track to bay window
Customer Service
Quality
Value
We have used Bespoke Blinds & Poles several times. The service is always smooth and efficient throughout. It was an awkward job fitting vertical blinds and a curtain track to a large bay window but the job was completed with skill and precision. The blinds really enhance the room. Extremely pleased with the result.
Customer in South Yorkshire Posted on 07/09/2023 , work completed 07/09/2023
The trader replied (on 16/09/2023)
Thank you for your kind review and for taking the time to leave it. It always brings joy when our customers return to us. Have a lovely weekend :-) kind regards, Maxine
Very efficient
Customer Service
Quality
Value
4 motorised velux blinds were fitted. The job was carried out on the agreed date, and was done quickly and efficiently, and clear instructions given on how to operate them. Rubbish was cleared up and taken away A job well done
Customer in South Yorkshire Posted on 29/08/2023 , work completed 29/08/2023
The trader replied (on 08/09/2023)
A lovely and much appreciated review. Thank you so much, and enjoy your motorised blinds. Kind regards, Maxine
Great job
Customer Service
Quality
Value
Neil very expertly fitted new blinds to our front bay and then moved the old blinds to a bay at the back. All looking great. Job well done!
Customer in South Yorkshire Posted on 28/06/2023 , work completed 28/06/2023
The trader replied (on 30/06/2023)
Oh, thank you so much for your review. We're absolutely delighted that you can find the time to send such lovely words. Have great weekend. Kind regards, Maxine
Delighted with the service and the fitted product
Customer Service
Quality
Value
We contacted Bespoke Blinds as we were wanting vertical blinds for the two arched windows in our lounge and we were having difficulty in finding a business that could supply such blinds. We visited Maxine in the showroom and discussed our needs and she arranged for Neil to come out to our house to take detailed measurements. Neil came and he actually made a template for our two arched windows to make sure that the curvature was correct as the measurements were slightly different. We are delighted with the service and attention that we received from Maxine and Neil and delighted with the blinds that they have supplied and fitted for us. Highly recommended.
Customer in Derbyshire Posted on 06/06/2023 , work completed 03/06/2023
The trader replied (on 10/06/2023)
This is such a lovely review to read, especially because the work took a little longer to complete than usual. Thank you so much for taking the time to do this, it genuinely means a lot to us. Have a lovely weekend, and enjoy your blinds! Kind regards, Maxine
Happy to recommend
Customer Service
Quality
Value
We had great advice enabling us to select the most cost effective ways of achieving our aim of protecting the back of our house from excessive heating and hanging curtains on two windows. All communication was efficient and friendly and the fitters who came to our house were skilled and tidy. They were also kind as they came back to do a small job which we had forgotten to ask them to do on the day. We were also provided with a good recommendation for an experienced person to alter some curtains for us. We would use this company again. For us the price was reasonable.
Customer in South Yorkshire Posted on 04/06/2023 , work completed 25/05/2023
The trader replied (on 10/06/2023)
Thank you for this lovely review. It genuinely makes our day when a customer take the time to help our business in this way. Enjoy your curtains, keep them closed today for the heat, and have a lovely weekend :-) Kind regards, Maxine
Friendly, efficient and expert advice.
Customer Service
Quality
Value
We were provided with expert advice at our private booked appointment. We ordered curtains for the sitting room and blinds for a bedroom and a bathroom. They showed us a wide variety of styles and fabric explaining the differences. They were pleasant and helpful throughout. They gave us a date for installation when we ordered and kept to it. The installer arrived on time and carried out the work quietly and competently. We are very pleased with the results.
Customer in South Yorkshire Posted on 16/03/2023 , work completed 16/03/2023
The trader replied (on 07/04/2023)
Well, this has really made our Easter weekend. Thank you for your lovely words, and taking the time to leave this review. Enjoy your window coverings! Kind regards, Maxine
Fitting of a solar-powered velux blind
Customer Service
Quality
Value
A solar-powered blind was fitted very quickly. There had been a delay from the initial quotation owing to Velux not making the blinds, but I was kept informed. When an appointment was arranged for installation it was carried out efficiently and on time.
Customer in South Yorkshire Posted on 02/03/2023 , work completed 02/03/2023
The trader replied (on 04/03/2023)
Thank you so much for your kind words, and taking the time to write this review. They genuinely mean a lot to us. Enjoy your new blind! Kind regards, Maxine
Highly recommended-a professional and friendly service throughout.
Customer Service
Quality
Value
We wish we had found this company sooner and have nothing but praise. We have had five of the Luxaflex Duette blinds fitted which are very sleek and practical for our difficult apartment windows. Maxine was very friendly and welcoming and explained the companies procedures, providing an efficient and prompt quote. The measure was done by Neil who again couldn't have been more friendly and efficient and explained thoroughly what to expect about the product. Apologies-don't recall the fitters name, but couldn't fault him. A deposit is taken on order with the balance due on completion, which is very fair. As soon as our blinds were completed we paid the balance. A nice touch that Maxine contacted to thank us for our prompt payment. Above and beyond and way better than a recent experience we have had with John Lewis. Rest assured if we need more blinds/poles we will be returning to this company.
Customer in South Yorkshire Posted on 23/02/2023 , work completed 22/02/2023
The trader replied (on 04/03/2023)
This is such a wonderful way to start a weekend! Thank you so much for your lovely kind words. I will make sure both Neil and Dazz are aware of your review as well. Have a lovely weekend, and enjoy your blinds. Kind regards, Maxine
Roller blind
Customer Service
Quality
Value
Excellent experience all around. Helpful and friendly advice and assistance in making the initial choice - even when we needed follow-up reassurance. The fitting carried out at the time were agreed, quickly and expertly, with no residual clearing up. All in all a thoroughly satisfactory experience.
Customer in Derbyshire Posted on 12/01/2023 , work completed 12/01/2023
The trader replied (on 24/02/2023)
Thank you so much for your lovely review, and please accept my apologies it has taken so long to reply. We all a hope you enjoy your choice for years to come. Kind regards, Maxine
Job Well Done
Customer Service
Quality
Value
Many thanks to Dazz at Bespoke Blinds and Poles for coming on time with all the right kit and fitting our blinds quickly and cheerfully. Dazz then took all the rubbish away and left the room as he found it. The blinds are perfect. And you gave us a suggestion for the next piece of work we need. Many thanks
Customer in South Yorkshire Posted on 29/12/2022 , work completed 15/12/2022
The trader replied (on 04/01/2023)
Well, this is a lovely way to kick-start 2023 for our business. Thank you so much for your kind comments- I will be sure to pass them on to Dazz when he is next in. Happy New Year! Kind Regards, Maxine
New vertical blinds and curtain poles
Customer Service
Quality
Value
Fitted new vertical blinds and curtain poles to two windows. Excellent service throughout. Job completed on time and at agreed price. No mess and all packaging removed. Second time we have used them. Highly recommended.
Customer in South Yorkshire Posted on 10/12/2022 , work completed 07/12/2022
The trader replied (on 04/01/2023)
Happy New Year! Thank you so much for your kind comments, and continuing to use our services. I hope 2023 is a great year for you. Kind Regards, Maxine
Fabulous roman blinds
Customer Service
Quality
Value
Our 3 sets of roman blinds have been fitted today. This company were very helpful when choosing the fabric, although I sourced one myself and this is not a problem. They pointed out the pros and cons of roman blinds, especially in the bay window. The end result is absolutely perfect. Both Maxine and Neil are so friendly and professional with great expertise in their field. A very happy customer. Will definitely recommend. Thank you
Customer in South Yorkshire Posted on 01/11/2022 , work completed 01/11/2022
The trader replied (on 02/11/2022)
What a lovely way to start our working day! Thank you so much for taking the time to leave your generous review, and enjoy your blinds! Kind regards, Maxine
Quality work
Customer Service
Quality
Value
We had shutters fitted in our kitchen and on our landing. We are really pleased with the quality of the work, they took real care to fit the shutters and explain how to look after them. I would definitely recommend Bespoke Blinds and Poles, and we will be using them again for further work.
Sean in South Yorkshire Posted on 22/10/2022 , work completed 19/10/2022
The trader replied (on 02/11/2022)
Thank you so much for taking the time to leave your kind review, As a small family business, it genuinely means a lot. Enjoy your shutters! Kind regards, Maxine
Excellent Service
Customer Service
Quality
Value
Helpful, informative and efficient. The finished job confirmed our past and present experience of this company as first class in every way. Thank you.
Customer in South Yorkshire Posted on 05/10/2022 , work completed 29/09/2022
The trader replied (on 02/11/2022)
Thank you so much for your lovely review, and being a repeat customer. It genuinely means a lot. Enjoy your blinds! Kind regards, Maxine
Excellent customer service
Customer Service
Quality
Value
We purchased a number of blinds for our lounge. The assistance provided in helping select the right product was exceptional and the installation first class. The product looks great and I would have no hesitation in recommending Bespoke Blinds & Poles.
Customer in South Yorkshire Posted on 03/08/2022 , work completed 27/07/2022
The trader replied (on 09/08/2022)
Thank you for your kind review and for taking the time to send it. We are always thrilled when our customers appreciate our work, and take a little time to feedback. Have a lovely day, and enjoy those blinds! Kind regards, Maxine
Friendly & Expert Service
Customer Service
Quality
Value
We are very satisfied with the advice & service given which helped us to achieve our objectives The work was completed professionally on schedule
Customer in Derbyshire Posted on 19/07/2022 , work completed 15/07/2022
The trader replied (on 21/07/2022)
Thank you for taking the time to write a review and the 5-star review. We are always very grateful- it really does put a smile on our faces. Enjoy! Kind regards, Maxine
Super efficient
Customer Service
Quality
Value
Original shutters fitted in 2020, we were so pleased with them ( and the company) we ordered an additional one in March 2022. This has been fitted today two weeks ahead of scheduled date. The fitter arrived on time and fitted the shutter in a couple of hours leaving the area clean and tidy and all rubbish removed from site. I would recommend this company, Maxine is very knowledgeable and helpful. Thanks to all the team.
Customer in South Yorkshire Posted on 30/06/2022 , work completed 30/06/2022
The trader replied (on 06/07/2022)
Thank you for your wonderful review, and your lovely voicemail. I played it to our installer, who left work with a huge smile on his face. Enjoy your shutters! Kind regards, Maxine
Luxaflex Duette Blinds
Customer Service
Quality
Value
Neil removed the temporary blinds he had fitted in September 2021. (These had been fitted so that my terminally ill partner could return home and be downstairs) They were fitted at very short notice and FOC. Maxine and Neil are a very compassionate couple. They were very happy to help me out during this difficult time. The Luxaflex Duette Blinds were then fitted to my 6 bi-fold doors to enable me to keep this room cosy throughout the winter and to block the Sun, when needed. He also fitted an additional black out Cellular Blind to the en-suite. The jobs were completed as scheduled and to price. I am extremely happy with the performance of the products. Their service and attention to detail is exemplary.
Sara in South Yorkshire Posted on 12/06/2022 , work completed 26/01/2022
The trader replied (on 06/07/2022)
Hi Sara. Thank you for taking the time to write this lovely review; we were happy to help at a difficult family time, and afterwards also. We hope you continue to enjoy your blinds, and the insulation they provide. Kind Regards, and best wishes, Maxine
Highly Recommended!
Customer Service
Quality
Value
We have been more than pleased with the service and quality of shutters from Bespoke Blinds & Poles. To date we have had 5 rooms fitted with wooden shutters and on every occasion have been impressed with the professional service and quality of product. We wouldn’t hesitate to recommend them to anyone looking for value for money, the best in quality product, friendly & helpful customer service and a very high standard of work when fitting them.
Customer in South Yorkshire Posted on 12/05/2022 , work completed 03/05/2022
The trader replied (on 06/07/2022)
Thank you so much for your wonderful review., and your lovely voicemail message. I played your kind words to our installer who left work with a huge smile on his face. Enjoy your shutters! Kind regards, Maxine
Excellent service
Customer Service
Quality
Value
Excellent service at every stage of the process. We ordered an awning. It was helpful being able to visit a showroom. There was a wide selection of fabrics. They kept to the timings and gave us reminders.
Customer in Derbyshire Posted on 07/05/2022 , work completed 04/05/2022
The trader replied (on 13/05/2022)
It means a lot when our customers take time to support our family business with such positivity. Thank you for taking the time to provide feedback. Very much appreciated, kind regards, Maxine
Impeccable service from start to finish
Customer Service
Quality
Value
From the attentive personal consultation in the shop and in our home, the regular communication with updates during production, through to the friendly and perfect installation. Bespoke Blinds and Poles cannot be beaten! As a result this is our second order, and I'm pleased to report the quality is as high as ever.
Customer in South Yorkshire Posted on 10/03/2022 , work completed 10/03/2022
The trader replied (on 13/03/2022)
How lovely to read this today. Thank you so much for taking the time to leave your kind review- it is things like this that make our business buzz! Enjoy the rest of your weekend :-) Kind regards, Maxine
Window roller blinds
Customer Service
Quality
Value
From first visit to the showroom to final fitting, all staff were helpful and efficient. Fitting was carried out at appointed time with fitter following Covid safe procedures, and all surfaces were wiped down by him upon completion. Operation and safety details were explained by him prior to him leaving. All-round friendly and efficient service.
Customer in South Yorkshire Posted on 18/02/2022 , work completed 16/02/2022
The trader replied (on 20/02/2022)
That is lovely feedback to read on a windy, wet Sunday. Thank you for your custom and your kind words. Kind regards, Maxine
Very efficient
Customer Service
Quality
Value
They were very quick and if you weren't happy with anything after service was great.
Mrs Jacobs Posted on 31/01/2022 , work completed (undated)
Consistently high standards over many years.
Customer Service
Quality
Value
We have had blinds fitted by Bespoke Blinds and Poles throughout our house over the past few years, the most recent being on Friday 5th November 2021. They are without question one of the best firms we have ever dealt with. We have always had excellent advice from them and their general customer service ticks all the boxes – reliability, quality and value for money. In recent months we have been especially grateful for their conscientious adherence to covid safety rules. We would recommend them without hesitation to anyone.
Bob in South Yorkshire Posted on 21/12/2021 , work completed 05/11/2021
The trader replied (on 21/12/2021)
Thank you so much for this lovely response, Bob. It's always a pleasure to work with customers more than once. Thank you for taking the time to recommend us, and we wish you and your family a very Merry christmas and a happy New Year. Kind Regards, Maxine
Outstanding service and quality
Customer Service
Quality
Value
We have had bay window shutters ordered and installed recently. The customer service was excellent, full communication around lead times and fitting were given. The installation and workmanship were of the highest quality. Care and respect of the house was outstanding. Would highly recommend. The shutters look amazing.
Customer in South Yorkshire Posted on 27/11/2021 , work completed 25/11/2021
The trader replied (on 03/12/2021)
How very kind of you to take the time to write this review. We're thrilled you love your shutters, and hope they do their job for many years. Have a lovely Christmas, and thank you. Kind Regards, Maxine
Great Choice and Expert Fitting
Customer Service
Quality
Value
Another excellent job done! Lots of help with choosing new blinds from the great selection in the showroom, and expertly fitted as always! Highly recommended and trusted trader!
Customer in South Yorkshire Posted on 13/10/2021 , work completed 13/10/2021
first rate again
Customer Service
Quality
Value
Friendly service again from Maxine and Neil. Everything from ordering to installation was first class. Thank you
Customer in South Yorkshire Posted on 01/10/2021 , work completed 01/10/2021
The trader replied (on 07/10/2021)
Thank you so much for this lovely response. It's always a pleasure to work with customers more than once. Kind Regards, Maxine
Outstanding work
Customer Service
Quality
Value
Maxine was extremely helpful and she explained all the options to us. The measuring and installation of the shutter blind for our bay window went very smoothly and we are delighted with the final result. The workmanship is of highest quality and we would definitely recommend them to anyone!
Philip in Derbyshire Posted on 20/09/2021 , work completed 15/09/2021
The trader replied (on 07/10/2021)
What a lovely recommendation! Thank you, Philip, and I am thrilled you like your shutters. Very kind of you to take the time to write this. Kind regards, Maxine
Excellent trader
Customer Service
Quality
Value
We needed a new blind for our kitchen and visited the shop in Beauchief to have a look. Maxine was extremely knowledgeable and put us at our ease as she explained the options to us. We were not pressurised at all and were very happy with our choice. The measuring and installation of the blind went very smoothly and we are delighted with the final result. The workmanship is of high quality and we would recommend this company to anyone!
Customer in South Yorkshire Posted on 05/08/2021 , work completed 05/08/2021
The trader replied (on 06/08/2021)
This is a wonderful way to start a Friday morning. Thank you so much for your kind words. It is dealing with customers' such as yourself that make our business an enjoyable experience. Have a lovely weekend :-). Kind regards, Maxine
excellent product and brilliant Service
Customer Service
Quality
Value
I had remote controlled blinds fitted in my Living room earlier in the year. I love them so much i now have the same in my hallway. They are elegant, stylish and functional. Everyone comments on the wonderful way they can be operated individually or together ( I have 3 blinds on each window - old barn) Service is brilliant, well organised and lovely customer service. 10/10.
Customer in Derbyshire Posted on 13/07/2021 , work completed 23/06/2021
The trader replied (on 03/08/2021)
How lovely to read this this morning. Thank you so much for you kind review- it is things like this that make our business buzz! Enjoy your blinds. Kind regards, Maxine
Small job, well done
Customer Service
Quality
Value
We had used Bespoke Blinds and Poles in 2018 and 2019, and had been very pleased. We had one final blind required, and this job fell within the Covid period. The entire exercise was managed carefully in ways consistent with the rules. Once we had looked through emailed photos consistent with our colour choice we had a well-ventilated, sole-customers-on-premises, visit to the shop (then allowed). The process of fitting, likewise, met all the rules of masking, gloves, ventilation: all fine. Swift and sensible. Longer delays than one would have preferred - but entirely understandable. Not cheap, but decent value.
Customer in South Yorkshire Posted on 03/02/2021 , work completed 25/11/2020
The trader replied (on 02/03/2021)
Thank you for taking the time to provide feedback on your service and protocols. It means a lot when our customers take time to support our family business with such positivity- especially in these unusual times. Very much appreciated, kind regards, Maxine
Impressive throughout
Customer Service
Quality
Value
Instore selection is excellent and Maxine is very knowledgeable and helpful with all aspects of her business. The selection and measuring were done quite quickly but then COVID intervened. After several months passed due to all kinds of hold-ups on our part, our blind was ordered and fitting was booked. COVID again intervened and we were in lockdown once more but everything was brilliantly organised by Maxine and Neil to ensure everyone was kept safe. We followed their instructions to the letter and our patio window blind was fitted perfectly, no fuss, no mess, no contact and he even wiped all surfaces he’d come into contact with as he left. I was very impressed by the whole process and would certainly recommend Bespoke Blinds and Poles to anyone.
Customer in South Yorkshire Posted on 08/11/2020 , work completed 06/11/2020
Expert and reasonably priced
Customer Service
Quality
Value
Excellent service.They fitted Luxaflex blinds for us. We had a few complicated things (double height rooms and arched window) but they came up with good solutions. Site team were friendly, expert and efficient. Communication from Maxine was great, even through lock down. Their price was similar to the ‘special offer discount’ price from a national company. Highly recommended.
Customer in South Yorkshire Posted on 26/06/2020 , work completed 06/06/2020
Excellent and professional service
Customer Service
Quality
Value
Having chosen our blind and curtain in the shop, which was a very fun and friendly experience, we got a call on the day to give us an accurate arrival time and the fitter arrived and proceeded with the work quickly and efficiently. The final result is excellent and you can see the care and attention that goes into their service. Highly recommended.
Customer in South Yorkshire Posted on 10/03/2020 , work completed 10/03/2020
The trader replied (on 29/04/2020)
First of all please accept my apologies for the delay in responding to such a lovely review. The phrase of the day seems to be "strange times"! Thank you for taking the time to feedback such positive comments, they are genuinely appreciated, and at times like these, put a smile on our faces. Take care and stay safe, Maxine
Super service
Customer Service
Quality
Value
Used Bespoke for the first time and very impressed. Large range of blinds to browse through in shop. Maxine most helpful with choice of blind. Didn’t feel under pressure to buy. Excellent communication via email and phone. Fault with blind frame upon delivery. Rectified promptly with minimum fuss.
Customer in Derbyshire Posted on 27/02/2020 , work completed 27/02/2020
The trader replied (on 05/03/2020)
What a lovely review to read! Thank you so much for your feedback. It is genuinely appreciated :-) Kind regards, Maxine
Another perfect job
Customer Service
Quality
Value
Maxine and Neil have installed blinds of different types to just about all the windows in our house now. They are lovely people, it’s like a friend calling now, they have benn so many times. I recommend then when ever someone says they need a new blind. Efficient from start to finish.
Customer in South Yorkshire Posted on 05/09/2019 , work completed 05/09/2019
Blinds fitted to our conservatory and kitchen windows.
Customer Service
Quality
Value
The work was completed as agreed. From walking into the shop until the final payment both Maxine and Neil could not have been more helpful. We are delighted with our purchase and would recommend Bespoke blinds to family and friends. We hope to do business with them in the future.
Maureen and John, South Yorkshire Posted on 08/08/2019 , work completed 03/08/2019
The trader replied (on 15/08/2019)
Thank you so much for taking the time to write this review. It's always lovely when we read something so positive and really makes our day. Thank you again. Kind regards, Maxine
Great service all round
Customer Service
Quality
Value
We were looking for an awning to take the sun off our back yard and large patio door. My wife passes the shop on the school run so she popped in to make enquiries. She came out with lots of helpful advice, a useful idea of what the various options might cost and a feeling that she was dealing with honest folk. She was right. The measuring-up appointment was quick, easy and informative, ordering was easy and the installation went ahead quickly and smoothly at the time and date agreed. Minimum inconvenience, no mess and now we have exactly what we wanted. The manufactured quality of the awning is good, too - I reckon it's going to last us a long time. It wasn't cheap but I'm pretty sure that we'll only be spending money on it once. Of course, it's rained on most days since installation, but when folded away the awning still looks pretty tidy :-) I wouldn't hesitate to use this company again or to recommend it to my friends.
Customer in South Yorkshire Posted on 11/06/2019 , work completed 07/06/2019
The trader replied (on 21/06/2019)
What a lovely message to read on a Friday afternoon. Thank you so much for your feedback, and for taking the time to do so. It's sunny today, so I hope the awning is doing its job for you and creating a super, shady spot. I will pass on your comments to Neil and Dazz, who will be thrilled. Thank you, Maxine
Kitchen roller blind fitting and instalation
Customer Service
Quality
Value
I have only words of praise about this business. Maxine and Neil are friendly and very professional. Everything went smooth, from the first visit to the store till the fitting of the blinds. Great communication via both email and phone, very good quality custom made blinds and, most important very well fitted.
Customer in South Yorkshire Posted on 19/05/2019 , work completed 08/12/2018
The trader replied (on 21/06/2019)
What a lovely message to read on a Friday afternoon. Thank you so much for your feedback, and for taking the time to do so. I will pass on your comments to Neil and Dazz, who will be thrilled. Thank you, Maxine
Excellent service
Customer Service
Quality
Value
We want back to Bespoke for our new blind because of the excellence of their service and quality blinds we have received in the past. We were not disappointed. We received excellent advise on the type of blind best suited, fitting was carried out at the time arranged in a very neat and tidy way.
Kevin C, South Yorkshire Posted on 26/04/2019 , work completed 26/04/2019
Prompt & professional
Customer Service
Quality
Value
A friendly, professional approach. Job done quickly and to a high standard. Drew our attention to a slight blemish on blind material and organised a perfect replacement. Excellent job all round.
Victoria, South Yorkshire Posted on 25/04/2019 , work completed 25/04/2019
Fabulous Service
Customer Service
Quality
Value
This is the second time we have used Bespoke Blinds and Poles and we were delighted once again. Maxine in the shop helped us chose the best product (which was not the most expensive one!) fitting was booked in, Das the fitter was wonderfully professional and went the extra mile. I would not go anywhere else for blinds.
Customer in South Yorkshire Posted on 19/04/2019 , work completed 18/04/2019
The trader replied (on 05/05/2019)
Well, being at work in the early hours of a Sunday is certainly more pleasant when you read something like this. Thank you so much for your review, and I will make sure Das hears about it as well. Kind Regards, Maxine
Terrific.
Customer Service
Quality
Value
Fitted kitchen blind. Excellent workmanship from start to finish!
Jack, South Yorkshire Posted on 18/04/2019 , work completed 18/04/2019
The trader replied (on 05/05/2019)
Thank you for your kind words, and 5 star ratings. It really makes our day when customers take the time to review our family business. Kind regards, Maxine
Excellent service
Customer Service
Quality
Value
I recently had 2 kitchen blinds fitted by Bespoke Blinds and Poles. I couldn't be more happier with them, from visiting the showroom to having them fitted, the service has been outstanding. Such a friendly, helpful family run business. I will definitely use them again and wouldn't hesitate to recommend them.
Nicola, Derbyshire Posted on 22/03/2019 , work completed 22/03/2019
The trader replied (on 05/05/2019)
Well, being at work in the early hours of a Sunday is certainly more pleasant when you read something like this. Thank you so much for your kind review, it means a lot to us all. Kind Regards, Maxine
My review
Customer Service
Quality
Value
Fitted roller blind and curtain rail. Have used Bespoke Blinds on other occasions and would not use anyone else!
Mike, South Yorkshire Posted on 12/03/2019 , work completed 12/03/2019
The trader replied (on 05/05/2019)
Thank you for your lovely review. We always appreciate feedback, especially when you are a previous customer- there is no higher compliment for us. Kind regards, Maxine
Amazing heavy curtain rail replacement
Customer Service
Quality
Value
We got Bespoke Blinds and Poles to put in a new rail for our front window, which is HUGE. It's been breaking and difficult to pull closed for many years. We didn't go anywhere else to get our quote, because their reputation is incredible. Now the work is complete, the curtains almost glide closed by themselves! It's a terrific job, and we highly recommend Maxine and Neil for any project like this. We certainly won't be going anywhere else! Thank you.
Customer in South Yorkshire Posted on 15/02/2019 , work completed 13/02/2019
The trader replied (on 27/02/2019)
Wow! What a lovely way to start the working day- thank you so much for this amazing feedback. I have passed on the comments to Neil as well, which has put a huge smile on his face. Very much appreciated, thank you again. Kind regards, Maxine
Extremely good
Customer Service
Quality
Value
We have dealt with this trader before and would deal with them again. We would recommend to friends and family. We were happy with the service and the work done.
David, South Yorkshire Posted on 14/02/2019 , work completed 14/02/2019
Excellent work.
Customer Service
Quality
Value
Excellent work done quickly but efficiently. Full and clear explanations of all the workings of the blinds. Tidied up well after himself.
Deborah, South Yorkshire Posted on 13/02/2019 , work completed 13/02/2019
First rate service.
Customer Service
Quality
Value
Job done by deadline despite problem caused by a supplier. Work done was excellent and achieved as promised. Would use this company without hesitation for any future work. First class service and very good people to deal with.
Arthur, South Yorkshire Posted on 14/01/2019 , work completed 14/01/2019
The trader replied (on 27/02/2019)
Hi Arthur. Thank you so much for your kind comments. It especially makes a difference when the process wasn't as smooth as we would like. I have passed on your comments to the installers as well. Very much appreciated. Kind regards, Maxine
My review
Customer Service
Quality
Value
Very professional in advising and fitting.
Simon, Derbyshire Posted on 09/01/2019 , work completed 09/01/2019
He was prompt and professional and actually put our curtains back up.
Customer Service
Quality
Value
He fitted two sets of curtain rails with pulleys. It was done to the agreed budget and he was very tidy. Cleared up after the completion of the job. Both he and his wife were very friendly and helpful. What a great help that he re-hung both sets of curtains for us.
David Keith, South Yorkshire Posted on 11/12/2018 , work completed 11/12/2018
The trader replied (on 24/01/2019)
Hi David, thank you so much for your kind review. I have fed your lovely comment sback to our installer, who say you have "made his day". Kind regards, Maxine
Plantation shutters to two large irregular bay windows
Customer Service
Quality
Value
It is very rare to receive a flawless service from entering the showroom to final installation. This is what we received from Bespoke Blinds and Poles. Maxine and Neil were totally professional in every respect whilst at the same time being friendly and approachable. They gave great advice and the final installation was brilliant. Everything went according to schedule and the work was carried out with great care and attention to detail. I will not hesitate to use this company in the future and recommend them without any reservation.
Customer in South Yorkshire Posted on 23/11/2018 , work completed 21/11/2018
The trader replied (on 24/01/2019)
What a wonderful review. Thank you so very much- it really is appreciated when our customers take time out their busy lives to leave such positive comments. I have fed the information back to neil, who is as thrilled as I. Thank you :-)
Lovely blinds and an excellent service
Customer Service
Quality
Value
There was a wide selection of blinds in the showroom and staff provided good advice and solutions where other national companies were unable to. The member of staff who visited to measure up and install was friendly and professional. They left the house very tidy. The blinds were installed yesterday and am very happy with them. Can't speak to the longevity just yet. I would recommend Bespoke Blinds & Poles.
Customer in South Yorkshire Posted on 21/11/2018 , work completed 20/11/2018
The trader replied (on 24/01/2019)
Thank you for your lovely comments. It's always appreciated when customers take time out of their busy lives to write such positive reviews. Thank you. Kind regards, Maxine
Great job despite Velux mistakes
Customer Service
Quality
Value
The blinds I chose were fitted promptly as soon as Velux supplied the parts. Really tidy workmanship and great customer service. Thanks.
Edmund W Posted on 25/10/2018 , work completed 25/10/2018
Prompt and professional.
Customer Service
Quality
Value
When I came to choose my blinds I was spoiled for choice with such a huge range. Now that they are fitted, I am delighted with them thanks to the help I received from your fitter.
Doris, South Yorkshire Posted on 10/10/2018 , work completed 10/10/2018
Fabulous service. Friendly and professional
Customer Service
Quality
Value
I really recommend this company. We have used them twice, firstly when we moved into a new home and then 7 years later when we completed an attic conversion. Both times the service was professional, friendly and excellent. We are delighted with the experience and knowledge of the company!
Lisa Clark Posted on 21/09/2018 , work completed 21/09/2018
Fast and efficient
Customer Service
Quality
Value
Blinds fitted perfectly. Done to agreed schedule and budget. Trader was very polite and very efficient. He also pleased us because he told us that 2 of the track ends arrived broken and he arranged for them to be replaced. We wouldn't have known if he had not pointed this out to us.
Patrick, South Yorkshire Posted on 19/09/2018 , work completed 19/09/2018
Brilliant service & attention to detail
Customer Service
Quality
Value
The personal service from the owners is wonderful and very friendly. Nothing is too much trouble and everything was done on time, on budget and to the very highest standard. Neil installed the motorised blinds very quickly without any mess or fuss and took all packaging away. He spent the necessary time to ensure the blinds hung perfectly however much of the window is being covered. Simply awesome service.
RobPrior Posted on 17/08/2018 , work completed 17/08/2018
The trader replied (on 07/09/2018)
What lovely comments! Thank you so much :-) I have also passed them on to Neil. Kind regards, Maxine
Excellent.
Customer Service
Quality
Value
Good service, great care taken. Always very efficient.
Lawrance, Derbyshire Posted on 08/08/2018 , work completed 08/08/2018
Prompt, friendly and professional
Customer Service
Quality
Value
Conservatory roof blind, fitted on time and budget. Very knowledgeable and helpful. As most things, cost more than expected. The fitter was excellent and the shop very helpful with helping us to choose the blinds.
Janet, South Yorkshire Posted on 27/07/2018 , work completed 27/07/2018
Professional and friendly company.
Customer Service
Quality
Value
This is second time I have used Bespoke Blinds. This time was to supply and fit five Roman Blinds for a bay window. They are helpful, courteous and knowledgeable throughout the process. They keep to times and dates and fitting is done carefully. A thoroughly professional and friendly company.
Joan, South Yorkshire Posted on 19/07/2018 , work completed 19/07/2018
The trader replied (on 03/08/2018)
What a lovely review! Thank you so much. It means a lot to us, especially when you are a returning customer. Kind regards, Maxine
Prompt and professional.
Customer Service
Quality
Value
Arrived when arranged, polite, helpful, friendly and knowledgeable. Very tidy. We are delighted with the work carried out. We would have no hesitation in recommending them to friends and family.
Anne, Derbyshire Posted on 17/07/2018 , work completed 17/07/2018
The trader replied (on 03/08/2018)
What a lovely review! Thank you so much. It means a lot to us, that people take the time to comment so positively. Kind regards, Maxine
Great customer service
Customer Service
Quality
Value
Ordered a duette blackout blind. A fitter came out measured the window and we were provided with a quote. I told the company we would be having the room plastered so another fitter came out and double checked the measurements. The blinds were fitted quickly and efficiently and as it was a mechanical up & down cord we were shown how to use it and the fitter made sure we could as well.
June, South Yorkshire Posted on 05/07/2018 , work completed 05/07/2018
Really pleased
Customer Service
Quality
Value
Great service from start to finish. Friendly communication with the showroom over email, professional measure-up and fitting. Blind is top quality and exceeded anything we could have had elsewhere. Fitting was flawless. Over the moon, and will certainly help with the solar-gain in the shop. Many thanks! Greg @ Roly's Fudge Bakewell
rolysfudgebakewell Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 20/07/2018)
Hi Greg. Thank you for your lovely review. The installers are thrilled to bits, and want everyone to know your fudges are superb. KR Maxine
Excellent service
Customer Service
Quality
Value
This is the second time I have used this trader and would not hesitate to use them again. Originally I was recommended by a friend.
Patricia, South Yorkshire Posted on 25/06/2018 , work completed 25/06/2018
The trader replied (on 29/06/2018)
Thank you for such a lovely review. We always pass on these comments to the installers, and they make our day! KR Maxine
Excellent service.
Customer Service
Quality
Value
Bespoke Blinds were friendly, helpful, and very professional. They turned up to fit the blinds exactly on time, completed it quickly and cleared up everything. I was very impressed.
Jennie, South Yorkshire Posted on 21/06/2018 , work completed 21/06/2018
The trader replied (on 29/06/2018)
Thank you for taking the time to leave your kind review. They make our day! KR Maxine
Excellent service from start to finish. Love my new curtains.
Customer Service
Quality
Value
Maxine and Neil are a very friendly and helpful couple who know their business inside out. From my first visit to their shop to the final fitting of my curtains everything was done very professionally. Maxine, running the administration side of the business, was very helpful when I was choosing the material for the curtains and she kept me up to date with emails from then on until the final fitting in my home. Neil did an excellent job in fitting the curtains to two downstairs bays. Dust sheets were placed on the carpets and everything tidied up when he had finished the fittings. I was very pleased with these two people.
Sir Galahad Posted on 06/06/2018 , work completed 06/06/2018
The trader replied (on 07/06/2018)
What a lovely message with which to start our day. Thank you so much for taking the time to send in this feedback. It's messages like this which make it all worthwhile, and thank you for the lovely glass of red wine enjoyed at Chatsworth yesterday. Kind regards, Maxine
My review
Customer Service
Quality
Value
Very good service.
John, South Yorkshire Posted on 04/06/2018 , work completed 04/06/2018
The trader replied (on 13/06/2018)
Thank you for taking the time to review our service. It is very much appreciated. Kind Regards, Maxine
Excellent service
Customer Service
Quality
Value
From choosing the fabric for my Roman blind to measuring and finally fitting. The service provided was excellent. Will definitely use again.
Jill, South Yorkshire Posted on 31/05/2018 , work completed 31/05/2018
The trader replied (on 13/06/2018)
Thank you for your lovely words, and taking the time to review our service. It is always appreciated. Kind regards, Maxine
Excellent friendly service, spectacular end result
Customer Service
Quality
Value
I have just had Bermuda shutters fitted into our front room and the difference is absolutely stunning. Neil came for a measure-up earlier in the year and was a pleasure to deal with. Not only friendly, efficient and tidy, but also very helpful over the various options available. Both he and Maxine clearly know their stuff, and although the wait for them to be ordered in was a few months, the end result is beyond my expectations. Thank you both for your time and expertise, you have another very happy customer here!
Douglas T Posted on 10/05/2018 , work completed 10/05/2018
The trader replied (on 31/05/2018)
What a lovely message with which to start our day. Thank you so much for taking the time to send in this feedback. It's messages like this which make it all worthwhile. Kind regards, Maxine
Most Impressed
Customer Service
Quality
Value
I was most impressed by the professionalism of both Maxine & Neil. When I mentioned to Maxine I would like to have the blinds before I went on holiday, she managed to get the delivery/fitting date brought forward to meet these requirements. Neil came to measure for the blinds & later to fit them. He made helpful suggestions, was clean & tidy & did an excellent job. I would recommend Bespoke Blinds & Poles Ltd.
Valerie, South Yorkshire Posted on 02/05/2018 , work completed 02/05/2018
The trader replied (on 31/05/2018)
Thank you for your lovely comments. Neil and I both hope you had a lovely holiday, and we're glad we helped your plans go a little smoother. Kind regards, Maxine
Very satisfied
Customer Service
Quality
Value
Excellent service - friendly & professional. Good knowledgeable advice.
Sandra, South Yorkshire Posted on 19/04/2018 , work completed 19/04/2018
The trader replied (on 31/05/2018)
Thank you for your lovely words, and taking the time to respond. We very much appreciate our customers' feedback, and comments like these really make our day. Kind regards, Maxine
Good product and service
Customer Service
Quality
Value
Helpful advice in the showroom, kept to notified installation appointments.
Richard, South Yorkshire Posted on 14/04/2018 , work completed 14/04/2018
The trader replied (on 31/05/2018)
Thank you for your lovely words, and taking the time to respond. We very much appreciate our customers' feedback. Kind regards, Maxine
Excellent service
Customer Service
Quality
Value
Bespoke Blinds were knowledgeable, helpful and efficient at all stages. They helped with choice of suitable blinds and with detailed decisions when coming to measure up. The fitting process was clean and tidy and the end result looks great - just what we wanted!
RogerB Posted on 07/04/2018 , work completed 07/04/2018
The trader replied (on 25/04/2018)
Thank you for your kind feedback. It's comments like these which make it all worthwhile. KR Maxine
Excellent
Customer Service
Quality
Value
Efficient, friendly, knowledgeable, on time, on budget.
N, South Yorkshire Posted on 05/04/2018 , work completed 05/04/2018
Excellent
Customer Service
Quality
Value
Efficient, friendly, knowledgeable, on time, on budget.
N, South Yorkshire Posted on 05/04/2018 , work completed 05/04/2018
The trader replied (on 25/04/2018)
These points are all on our " business target" lists, and it's great to see we are achieving. Thank you. KR, Maxine
Prompt & efficient
Customer Service
Quality
Value
Knowledgeable & friendly advice leading to an efficient & speedy installation. Good communication.
Jennifer, South Yorkshire Posted on 22/03/2018 , work completed 22/03/2018
The trader replied (on 25/04/2018)
Thank you, Jennifer- both the taking the time to comment, and for the kind words. KR, Maxine
Prompt and professional
Customer Service
Quality
Value
Gave unbiased advice and guidance, delivered on time, professional fitting. A good experience dealing with this retailer.
Rowena, South Yorkshire Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 25/04/2018)
Thank you for your kind feedback, Rowena. It's comments like these which make it all worthwhile. KR Maxine
Prompt and professional
Customer Service
Quality
Value
Gave unbiased advice and guidance, delivered on time, professional fitting. A good experience dealing with this retailer.
Rowena, South Yorkshire Posted on 20/03/2018 , work completed 20/03/2018
Excellent service
Customer Service
Quality
Value
Excellent personal service from beginning to end. Good product range.
Julie, South Yorkshire Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 25/04/2018)
Thank you Julie- both for taking the time to feedback, and for your lovely comments/rating. KR, Maxine
Prompt and Professional
Customer Service
Quality
Value
Very professional work. Staff easy to talk to and ask questions.
Fiona, South Yorkshire Posted on 07/03/2018 , work completed 07/03/2018
The trader replied (on 20/03/2018)
Thank you for your lovely comments, Fiona. Have a lovely Easter!
Good job
Customer Service
Quality
Value
He was a very nice man. Soon had blind up. Evan put my curtains back up for me.
Pauline, South Yorkshire Posted on 23/02/2018 , work completed 23/02/2018
The trader replied (on 20/03/2018)
Thank you for your lovely comments, Pauline. Have a lovely Easter!
My review
Customer Service
Quality
Value
This is the second time I have used Bespoke Blinds and have no hesitation in using them again or indeed recommending them to others.
Terry, South Yorkshire Posted on 23/02/2018 , work completed 23/02/2018
The trader replied (on 20/03/2018)
We love repeat business- there's no finer recommendation for us. Thank you for your lovely comments, Terry. Have a lovely Easter!
New life to old blinds
Customer Service
Quality
Value
Maxine and Neil were just terrific! We inherited a set of motorised blinds with our house purchase. When they suddenly stopped working I struggled to find anyone who could look at them for us, then we found Bespoke Blinds through the manufacturer. They provided a prompt, informative and cheerful service, always advising on potential cost implications. In the end Neil was able to replace the transformer and reset in the system, which now works like new. Both Neil & Maxine are a pleasure to do business with and I wholeheartedly recommend them.
Cynthia, South Yorkshire Posted on 12/01/2018 , work completed 12/01/2018
The trader replied (on 20/03/2018)
One of the nicest recommendations we've read! Thank you for your lovely comments, Cynthia. Have a lovely Easter!
My review
Customer Service
Quality
Value
Prompt and professional.
June, South Yorkshire Posted on 12/01/2018 , work completed 12/01/2018
The trader replied (on 20/03/2018)
Aspirational words for us to always bear in mind. Thank you for your lovely comments, June. Have a lovely Easter!
Absolutely fabulous.
Customer Service
Quality
Value
The blinds look superb. Professional job throughout from initial telephone call to the shop, to bringing samples and finally expertly fitted. Cannot praise them enough.
Hazel, South Yorkshire Posted on 06/01/2018 , work completed 06/01/2018
Excellent service
Customer Service
Quality
Value
This is a local family business selling blinds & poles. Great advice and a good showroom for you to look at their products. You can get cheaper online but being able to see the products & the service made up my mind. Recommended.
A, South Yorkshire Posted on 09/12/2017 , work completed 09/12/2017
Professional and clean
Customer Service
Quality
Value
Professional and clean.
Greig, South Yorkshire Posted on 08/12/2017 , work completed 08/12/2017
The trader replied (on 04/01/2018)
Happy New Year to you! Thank you for your feedback and comment, Greig. They are very much appreciated.
Quality service
Customer Service
Quality
Value
This is the second time we have used Bespoke Blinds and Poles and I would highly recommend them. They offer a very friendly and knowledgeable service and the blinds that we have are of an excellent quality.
Jane, South Yorkshire Posted on 08/12/2017 , work completed 08/12/2017
The trader replied (on 04/01/2018)
Happy New Year to you! Thank you for your feedback and continued support, Jane. It is very much appreciated.
Excellent service
Customer Service
Quality
Value
Kept in touch throughout. Arrived when they said they would, worked quietly and professionally, highly recommended.
Joyce, South Yorkshire Posted on 07/12/2017 , work completed 07/12/2017
Excellent service
Customer Service
Quality
Value
Excellent service throughout the whole process from initial enquiry to final fitting
Susan, South Yorkshire Posted on 22/11/2017 , work completed 22/11/2017
The trader replied (on 04/01/2018)
Happy New Year to you! Thank you for your feedback and comment, Susan. They are very much appreciated.
Excellent
Customer Service
Quality
Value
Used them twice, excellent and professional.
Which? Trusted Traders Consumer Posted on 17/11/2017 , work completed 17/11/2017
The trader replied (on 04/01/2018)
Happy New Year to you! Thank you for your feedback and continued support. It is very much appreciated.
Great, friendly service
Customer Service
Quality
Value
I contacted this trader for a quote for a blind in my dining room, having already had a blind up at that window for a number of years, (from a different company). This blind was broken and looked tatty. I was so impressed with this company, I ended up not only replacing my broken blind, but purchasing another three to match as well.
Helen, South Yorkshire Posted on 07/11/2017 , work completed 07/11/2017
The trader replied (on 04/01/2018)
Happy New Year to you! Thank you for your feedback and comments, Helen. They are very much appreciated.
Excellent service
Customer Service
Quality
Value
Very helpful advice to solve and tricky problem. Would highly recommend this trader for efficient and prompt service.
Which? Trusted Traders Consumer Posted on 01/11/2017 , work completed 01/11/2017
The trader replied (on 04/01/2018)
Happy New Year to you! Thank you for your feedback. It is very much appreciated.
Excellent
Customer Service
Quality
Value
Prompt service, good choice, well delivered.
R, Derbyshire Posted on 26/10/2017 , work completed 26/10/2017
Brilliant job
Customer Service
Quality
Value
Bespoke Blinds were marvellous, they came on time to measure our bathroom window. When the blind was in stock they rang and a date was made, on the day they rang up to say they were on there way. I must say they were very good and professional. I would always recommend them.
David, South Yorkshire Posted on 20/10/2017 , work completed 20/10/2017
Excellent work
Customer Service
Quality
Value
Very efficient both in advice and measurements beforehand, and in completing the task. Excellent service, all safety features described. No mess as cleaned up after the work. Has done 2 jobs for me now and both excellent.
Paul, South Yorkshire Posted on 19/10/2017 , work completed 19/10/2017
Friendly, professional & reliable
Customer Service
Quality
Value
Lovely couple, good advice, very helpful and friendly. Blinds look amazing and were fitted quickly and quality with all mess cleared away. Excellent.
Sheryl, South Yorkshire Posted on 03/10/2017 , work completed 03/10/2017
Professional and effective service
Customer Service
Quality
Value
Solved a technically difficult installation professionally and with good customer service. Fair pricing.
Christopher, South Yorkshire Posted on 22/09/2017 , work completed 22/09/2017
Excellent, Clean and Tidy
Customer Service
Quality
Value
They arrived when they said they would. They were very clean and tidy, cleaning up any mess, not that there was much. The service in the shop was very good and I will be using them again.
Susan, South Yorkshire Posted on 20/09/2017 , work completed 20/09/2017
Consistent quality
Customer Service
Quality
Value
The 4th time I have used this family firm. Friendly, personal, and quality each time.
Keith, South Yorkshire Posted on 19/09/2017 , work completed 19/09/2017
Excellent Job
Customer Service
Quality
Value
Very pleasant, knowledgeable and helpful staff to advise us on options for our blinds. We were delighted with their work last year and again today. They keep to deadlines and deliver an excellent installation service. No hesitation in recommending them. Good value for money if you want a quality product.
John, South Yorkshire Posted on 05/09/2017 , work completed 05/09/2017
New Bathroom Blind
Customer Service
Quality
Value
A courteous and efficient service from initial enquiry to final installation. No fuss, no flannel, simply a job well done at a reasonable price.
Morton Posted on 01/09/2017 , work completed 01/09/2017
Great job
Customer Service
Quality
Value
Excellent customer service. Will be using again. Extremely clean and tidy.
Michelle, South Yorkshire Posted on 25/08/2017 , work completed 25/08/2017
Prompt and professional
Customer Service
Quality
Value
Good clean job well done. Very nice friendly people would recommend to anyone. Thank you
Nancy, Derbyshire Posted on 23/08/2017 , work completed 23/08/2017
Excellent job done
Customer Service
Quality
Value
From ordering to fitting vertical blinds, very pleased with service and installing.
Julia, Derbyshire Posted on 11/08/2017 , work completed 11/08/2017
Prompt and Professional
Customer Service
Quality
Value
Purchased several blinds from Bespoke in recent years with total satisfaction along with the pleasant and efficient service they provide.
Happy Customer Posted on 01/08/2017 , work completed 01/08/2017
Brilliant & professional service
Customer Service
Quality
Value
Liked that the fitters removed out door shoes, had hoover to collect dust from drill and dust sheets - very important in new decorated room. A slight problem on manufactures part was dealt with efficiently - so more than happy with service.
Anne, South Yorkshire Posted on 01/08/2017 , work completed 01/08/2017
First class job
Customer Service
Quality
Value
We were given excellent advice from the beginning, but never rushed or pressured. The work was carried out efficiently and to a high standard. Staff were friendly and courteous at all times.
Roger, South Yorkshire Posted on 11/07/2017 , work completed 11/07/2017
Efficient, neat and tidy
Customer Service
Quality
Value
From measurement to supply and fitting the small bathroom blind project went extremely well. Ordering was easy, measurement & colour selection swift and fitting careful, precise and neat. Clean up was appreciated too.
Which? Trusted Traders Consumer Posted on 06/07/2017 , work completed 06/07/2017
My review
Customer Service
Quality
Value
Excellent service. Very helpful & professional
Karen, South Yorkshire Posted on 04/07/2017 , work completed 04/07/2017
Prompt & Professional
Customer Service
Quality
Value
Very efficient, clean worker.
Christine, South Yorkshire Posted on 28/06/2017 , work completed 28/06/2017
Sun Canopy: very happy
Customer Service
Quality
Value
A very professional firm, good customer service, excellent fitting service. Shop and fitters all very polite, courteous and friendly. We are very happy with the result.
Christopher, South Yorkshire Posted on 27/06/2017 , work completed 27/06/2017
Prompt, professional
Customer Service
Quality
Value
From 1st visit to shop to product being fitted found staff to be very knowledgeable, reliable and professional. Very impressed, would certainly use again and highly recommend to family and friends.
Deborah, South Yorkshire Posted on 14/06/2017 , work completed 14/06/2017
Venetian Blind
Customer Service
Quality
Value
Expert measure and fab service. Got a venetian blind for our new bathroom. Friendly personal service and job completed with minimum fuss. Have used before and will again.
Chris, South Yorkshire Posted on 07/06/2017 , work completed 07/06/2017
Brilliant service, outstanding job
Customer Service
Quality
Value
From first visit, we were warmly welcomed, given lots of suggestions regarding products and service that we received was excellent. The job was completed at a date specified. The fitting was professional, tidy and fitter friendly and respectful. The finished product is outstanding.
Julie, South Yorkshire Posted on 06/06/2017 , work completed 06/06/2017
Highly satisfied
Customer Service
Quality
Value
From start to finish a friendly professional service, I would definitely recommend them.
Susan, South Yorkshire Posted on 06/06/2017 , work completed 06/06/2017
A first class job
Customer Service
Quality
Value
As a returning customer I knew that the help and advice & fitting service from Maxine & Neil is very professional and I am highly delighted with this latest purchase which is the perfect finishing touch to our new bathroom. Highly recommended.
Margaret, Derbyshire Posted on 30/05/2017 , work completed 30/05/2017
Prompt and professional. Very good.
Customer Service
Quality
Value
Very smooth service from date of order to supply and fitting. Very knowledgeable and experienced trader. I would have no hesitation in recommending "Bespoke Blinds & Poles Ltd" and Neil and Maxine Hayter.
Roger, South Yorkshire Posted on 26/05/2017 , work completed 26/05/2017
Excellent service
Customer Service
Quality
Value
Excellent service throughout.
Anita, South Yorkshire Posted on 23/05/2017 , work completed 23/05/2017
Fabulous job
Customer Service
Quality
Value
Very professional and work carried out to a high standard. Very pleased with new shutters.
J A, South Yorkshire Posted on 23/05/2017 , work completed 23/05/2017
Helpful & reliable
Customer Service
Quality
Value
Bespoke have many years experience in retail and are knowledgeable and friendly.
Susan, South Yorkshire Posted on 17/05/2017 , work completed 17/05/2017
Very good job
Customer Service
Quality
Value
He came on time, moved everything in his way and worked very quickly and cleaned up after and put everything back.
Carolyn, South Yorkshire Posted on 16/05/2017 , work completed 16/05/2017
Great job!
Customer Service
Quality
Value
Helpful, friendly service. Plenty of info and updating from initial contact to final fitting. Couldn't have been easier.
Alison, South Yorkshire Posted on 16/05/2017 , work completed 16/05/2017
Good job done
Customer Service
Quality
Value
Fitter had to return because blinds rolling the wrong way, a manufacturing fault. Bespoke Blinds dealt with the matter swiftly and end result very pleasing.
Maria, South Yorkshire Posted on 16/05/2017 , work completed 16/05/2017
Prompt and professional.
Customer Service
Quality
Value
Good advice, reasonable price and blind fitted on time.
Keith, Derbyshire Posted on 12/05/2017 , work completed 12/05/2017
Very satisfactory
Customer Service
Quality
Value
Installation of blind in kitchen - good service for ordering. On installation a problem was found in supporting area and a different type of support was obtained (second visit) without additional charge. Pleasant to deal with and good job done.
Peter, South Yorkshire Posted on 06/04/2017 , work completed 06/04/2017
Fantastic
Customer Service
Quality
Value
I can't speak highly enough. Brilliant from start to finish. Professional, knowledgeable and friendly.
Diane, South Yorkshire Posted on 05/04/2017 , work completed 05/04/2017
Brilliant job, very professional
Customer Service
Quality
Value
Very impressed, will certainly use them again.
Which? Trusted Traders Consumer Posted on 24/03/2017 , work completed 24/03/2017
Worth the wait
Customer Service
Quality
Value
Ordered a metro pole as at a loss what to do with my bedroom bay as any pole would have to be ceiling mounted. Looked perfect - Maxine and Neil were lovely too. Would use them again.
Which? Trusted Traders Consumer Posted on 24/03/2017 , work completed 24/03/2017
Very good workmanship/excellent communications
Customer Service
Quality
Value
Extremely helpful people. Very good job well done - everything on your tick list well done. Would recommend to anyone.
Lyn, South Yorkshire Posted on 23/03/2017 , work completed 23/03/2017
My review
Customer Service
Quality
Value
A reliable & prompt service.
Kathleen, South Yorkshire Posted on 17/03/2017 , work completed 17/03/2017
Great service
Customer Service
Quality
Value
Service in the shop was great. Helped us through the buying process looking at options for us. Fitting was prompt, courteous and work site left clean. Would recommend and use again.
David, South Yorkshire Posted on 03/03/2017 , work completed 03/03/2017
Professional job
Customer Service
Quality
Value
Good customer service. Fitter arrived on time. Efficient & professional. Have used this company before & would recommend to others.
Christine, South Yorkshire Posted on 28/02/2017 , work completed 28/02/2017
Excellent Service
Customer Service
Quality
Value
From first visiting the Bepoke Blinds showroom through to the fitting of the blinds, a very professional and friendly service. Excellent advice and product knowledge, would highly recommend.
Kathryn, Beauchief Posted on 19/02/2017 , work completed 19/02/2017
Excellent job, recommend them.
Customer Service
Quality
Value
Neil was very efficient, pleasant and tidy as he always is. We have used Bespoke Blinds & Poles several times before, always with good service.
Julia, South Yorkshire Posted on 16/02/2017 , work completed 16/02/2017
Excellent
Customer Service
Quality
Value
Fitted blind on time with little fuss and taking care about our surfaces. Very good product that fits perfectly.
Lionel, South Yorkshire Posted on 09/02/2017 , work completed 09/02/2017
First class all round
Customer Service
Quality
Value
Customer service excellent - product knowledge and knowledge of the industry first class. Range of products comprehensive and customer relations valued by trader.
Jane, South Yorkshire Posted on 20/01/2017 , work completed 20/01/2017
My review
Customer Service
Quality
Value
Prompt and efficient.
Donald, South Yorkshire Posted on 20/01/2017 , work completed 20/01/2017
Prompt and friendly service
Customer Service
Quality
Value
We have had an excellent first experience with Bespoke Blinds and Poles. Service was friendly and always helpful and our new blinds look amazing. Thanks to all.
Eleanor, South Yorkshire Posted on 12/01/2017 , work completed 12/01/2017
Excellent service
Customer Service
Quality
Value
This company came to measure the windows then we visited the showroom to choose blinds. A free quote was provided. The personal service was excellent and the fitting very professional. The blinds are of excellent quality.
Peta, South Yorkshire Posted on 11/01/2017 , work completed 11/01/2017
Excellent service
Customer Service
Quality
Value
From my first visit to the business to the completion of the installation. I found the whole experience very professional, helpful and easy. The company met all their own standards throughout and I would not hesitate to recommend them.
D, South Yorkshire Posted on 11/01/2017 , work completed 11/01/2017
Prompt & professional
Customer Service
Quality
Value
I had a made to measure bamboo blind fitted. They previously came out to measure & when it came, they fitted perfectly. The operative came with dust sheets, vacuum cleaner & even indoor shoes to change into. He was kind, courteous & efficient. On both visits, he arrived at the agreed time & ensured I was perfectly happy before he left.
Sandra, South Yorkshire Posted on 11/01/2017 , work completed 11/01/2017
Worth every penny
Customer Service
Quality
Value
I have just put my third order in with this company! The first set of blinds were installed 5 years ago and still look brand new. Maxine is good at talking you through different options to fit your budget. I would say a lot of their products are high quality with a price to match... but based on the standard of the work I think we will definitely get our money's worth out of the products. I found choosing the blinds from the stacks of books was low pressure. The installer is friendly and trustworthy to have in your house. The installer pointed out a fault with some of the blinds (which I hadn't noticed!) and they replaced them within a couple of weeks at very little inconvenience. I wouldn't shop anywhere else now!
Smallandred Posted on 10/01/2017 , work completed 10/01/2017
The trader replied (on 19/01/2017)
Thank you for your lovely recommendation. It's very much appreciated :-)
Wonderful service once again!
Customer Service
Quality
Value
We have over the last five years had five different types of blind fitted by Bespoke Blinds and Poles. We have always received outstanding service in terms of advice regarding products and designs, measuring and fitting. Have recommended to many others and will continue to do so.
Sarah, South Yorkshire Posted on 06/01/2017 , work completed 06/01/2017
The trader replied (on 19/01/2017)
Thank you for your lovely recommendation. It's very much appreciated :-)
Very Satisfied
Totally professional from start to finish. We ordered plantation shutters which arrived early and Neil was able to fit immediately. His attitude and workmanship were second to none. I would definitely recommend this company.
Brian B Posted on 01/01/2017 (Reviewer did not use service)
The trader replied (on 19/01/2017)
Thank you for your lovely recommendation. It's very much appreciated :-)
Prompt & professional
Customer Service
Quality
Value
From visiting the store to completion all communication was excellent. Very friendly and knowledge of product excellent. Installation was first class, quick & considerate of property very clean. All in all a brilliant job! Thank you
Carol, South Yorkshire Posted on 22/12/2016 , work completed 22/12/2016
Impeccable service.
Customer Service
Quality
Value
Whole experience from visiting the shop to blinds being fitted was seamless. Great quality product, fitted as expected and excellent customer service. Will definitely use again!
Jo, South Yorkshire Posted on 22/12/2016 , work completed 22/12/2016
The trader replied (on 19/01/2017)
Thank you for your lovely recommendation. It's very much appreciated :-)
Efficient and business like.
Customer Service
Quality
Value
From detailing the sort of blinds for our large kitchen window we were looking for to the actual installation was very straight forward. The range of products, the measuring up and the fitting was a very efficient process.
John, Derbyshire Posted on 21/12/2016 , work completed 21/12/2016
The trader replied (on 19/01/2017)
Thank you for your lovely recommendation. It's very much appreciated :-)
Fabulous
Customer Service
Quality
Value
Brilliant job - very helpful at helping me to choose alternatives when my original choice was not available in my desired timeframe. Efficient, clean & tidy. Thank you.
Mary, South Yorkshire Posted on 20/12/2016 , work completed 20/12/2016
Simply marvellous
Customer Service
Quality
Value
Friendly, communicative, on time, helpful, nothing to much trouble. Maxine, Neil and Daz made the whole experience a pleasure. Verbal recommendations already made, and certainly happy to make this written one.
Emma, Derbyshire Posted on 15/12/2016 , work completed 15/12/2016
Brilliant job
Customer Service
Quality
Value
Friendly & professional family business. Can always trust to do a quality job.
David, Derbyshire Posted on 10/12/2016 , work completed 10/12/2016
Good work
Customer Service
Quality
Value
Very friendly, experienced at his job and very pleased with the results.
Pauline, South Yorkshire Posted on 08/12/2016 , work completed 08/12/2016
An excellent service and job
Customer Service
Quality
Value
A clean, neat and quality service from initial contact through to completion. We have used the company twice with the same quality of service and would highly recommend them.
Alan, South Yorkshire Posted on 08/12/2016 , work completed 08/12/2016
Fabulous skill & service.
Customer Service
Quality
Value
The blind fitter arrived exactly at the time he said he would. Was professional and skilled. Clean - even changed his shoes to wear indoor ones. Explained everything and was very friendly.
Which? Trusted Traders Consumer Posted on 03/12/2016 , work completed 03/12/2016
Very pleased
Customer Service
Quality
Value
This is the 3rd time we have used Bespoke Blinds & Poles which must say something about the quality of their products and their customer service. Very pleased and we will use BB&P again.
I, South Yorkshire Posted on 01/12/2016 , work completed 01/12/2016
Wonderful Service
Customer Service
Quality
Value
Very quickly installed our bathroom blinds. Nothing was too much trouble. Very kind and professional. Made sure I was happy with the work before he left (which I was). Left me feeling very confident in his work. Would definitely recommend.
Rebecca Posted on 30/11/2016 , work completed 30/11/2016
Brilliant job
Customer Service
Quality
Value
Fantastic job right from measuring to fitting, very professional company.
Cathy, South Yorkshire Posted on 23/11/2016 , work completed 23/11/2016
Highly Recommended
Customer Service
Quality
Value
Very good professional service from Maxine and Neil. Both blinds and customer service are excellent
Jasmine H Posted on 22/11/2016 , work completed 22/11/2016
Very good.
Customer Service
Quality
Value
Neat, tidy and friendly.
Marjorie, Derbyshire Posted on 10/11/2016 , work completed 10/11/2016
Excellent Service
Customer Service
Quality
Value
Maxine is very helpful and knowledgeable in the shop when choosing designs. Quotes produced quickly, measuring and fitting happens when they say it will, the blinds are put up by Neil who takes his shoes off at the door without being asked (much appreciated), the area is cleaned up afterwards and the blinds look excellent. Thanks.
Happy Customer Posted on 04/11/2016 , work completed 04/11/2016
Fantastic service
Customer Service
Quality
Value
We have used Bespoke now for various rooms in our house & are extremely satisfied with their family service.
Nisa, South Yorkshire Posted on 03/11/2016 , work completed 03/11/2016
Pleasant and reliable
Customer Service
Quality
Value
Neil & Maxine are always helpful, very professional, pleasant and reliable. It is a pleasure to trade with them.
Diana Patricia, South Yorkshire Posted on 29/10/2016 , work completed 29/10/2016
First class
Customer Service
Quality
Value
First class from start to finish, kept me informed all through the contract.
Barrie, South Yorkshire Posted on 27/10/2016 , work completed 27/10/2016
My Review
Customer Service
Quality
Value
Excellent service - '5 star'
Which? Trusted Traders Consumer Posted on 20/10/2016 , work completed 20/10/2016
Brilliant job!
Customer Service
Quality
Value
I've been using Bespoke Blinds & Poles for a number of years. I find their service to be friendly, prompt and very professional. Their products are of the highest standard!
Valerie Monti, South Yorkshire Posted on 20/10/2016 , work completed 20/10/2016
My Review
Customer Service
Quality
Value
Very professional
Steven, South Yorkshire Posted on 06/10/2016 , work completed 06/10/2016
The trader replied (on 03/11/2016)
Thank you, Steven. Your feedback is very much appreciated. Kind regards, Maxine & Neil
My Review
Customer Service
Quality
Value
Very efficient, professional
Ann, South Yorkshire Posted on 01/10/2016 , work completed 01/10/2016
The trader replied (on 03/11/2016)
Thank you, Ann. Your feedback is very much appreciated. Kind regards, Maxine & Neil
My Review
Customer Service
Quality
Value
Very pleased with products and fitting
B, South Yorkshire Posted on 30/09/2016 , work completed 30/09/2016
The trader replied (on 03/11/2016)
Thank you. Your feedback is very much appreciated. Kind regards, Maxine & Neil
Very professional.
Customer Service
Quality
Value
Excellent quality and kept me informed at all times.
Richard, South Yorkshire Posted on 24/09/2016 , work completed 24/09/2016
The trader replied (on 03/11/2016)
Thank you, Richard. Your feedback is very much appreciated. Kind regards, Maxine & Neil
My Review
Customer Service
Quality
Value
Excellent job
Peter, South Yorkshire Posted on 21/09/2016 , work completed 21/09/2016
Very good job
Customer Service
Quality
Value
Extremely helpful, pleasant trustworthy engineer. Shop contact very supportive, helpful and encouraging.
Wendy, South Yorkshire Posted on 16/09/2016 , work completed 16/09/2016
Excellent job.
Customer Service
Quality
Value
The company are very professional and extremely helpful. Would use again and recommend.
Julie, South Yorkshire Posted on 06/09/2016 , work completed 06/09/2016
Excellent Service
Customer Service
Quality
Value
Have used the company several times and have always found them friendly, professional and punctual.
Philipa, South Yorkshire Posted on 02/09/2016 , work completed 02/09/2016
Prompt & professional
Customer Service
Quality
Value
From start to finish, we received a first class service. Customer service is really important to me and wasn't at all disappointed. The product was excellent too. I was most impressed and will certainly use them again.
Angela, South Yorkshire Posted on 26/08/2016 , work completed 26/08/2016
First class
Customer Service
Quality
Value
Excellent customer service - friendly, efficient and very prompt & efficient installation. Extremely pleased and would definitely recommend Bespoke Blinds & Poles Ltd.
Phil, South Yorkshire Posted on 26/08/2016 , work completed 26/08/2016
Excellent job
Customer Service
Quality
Value
Excellent staff. Would recommend this company. Really pleased with the work done.
David, South Yorkshire Posted on 25/08/2016 , work completed 25/08/2016
Prompt & professional
Customer Service
Quality
Value
Turned up to fit blinds ahead of time. Clean & tidy. Fitting OK explained how to drop the blinds. Showroom advice in choosing blinds also excellent.
John, South Yorkshire Posted on 24/08/2016 , work completed 24/08/2016
Luxalfex blinds
Customer Service
Quality
Value
Excellent service. Measuring exact and product fabulous. Efficient with time schedule and fixing quick with no mess. Strongly recommend. Had most of my house done, extremely pleasing and smart look.
Sandra, South Yorkshire Posted on 16/08/2016 , work completed 16/08/2016
Very pleased
Customer Service
Quality
Value
Very prompt. Pleasant and informative.
Christine, South Yorkshire Posted on 10/08/2016 , work completed 10/08/2016
1st Class Service
Customer Service
Quality
Value
They gave a top class service with great knowledge and experience of job in hand.
Peter R, South Yorkshire Posted on 05/08/2016 , work completed 05/08/2016
very good, very happy indeed, very personal chap who fitted blinds
Customer Service
Quality
Value
recommend to everybody, knowladgeable, personal, reliable on time, very good
Mr & Mrs Wolley, Shefield Posted on 01/03/2016 , work completed 01/03/2016
Very happy with new blind
Customer Service
Quality
Value
they fitted a bathroom blind we purchased from them. We passed the premises quite often. They have done work for us previously and we were happy with the work they did before so we got them again
Miss H Posted on 01/03/2016 , work completed 01/03/2016
very happy, very efficient, extremely good service, delivered on time, very pleased
Customer Service
Quality
Value
tidy up renovated house, modernised. refitted blinds replaced from blinds, measured up remaining unfinished windows, improved design, suggested beneficial design
Mr & Mrs Hellicock, Shefield Posted on 01/03/2016 , work completed 01/03/2016