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Endorsed by

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Trusted Traders

Black Bear Computers Ltd

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday - Closed
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday - Closed
Profile thumb 2015 06 24 10.45.09

5.0

11 Reviews

About

Black Bear Computers is the new name for Black Box and has a reputation for being the Number 1 Computer Supply and Support Store in Lancaster. We are known to be competent, reliable and trustworthy as well as having more than 21 years local experience, during which we have evolved according to our customers’ needs to offer the best service and value for money that you can get.

Our Sister Company Black Bear IT Solutions, which has been trading for 15 years brings the same level of customer service and value for money to business clients across Lancashire, Cumbria and beyond.

What we do

  • Computer Repairs

    • PC Repairs
    • Laptop repair
    • Wireless networking
    • Cloud based services
    • Server support

Customer reviews

Reviews summary

5.0
11 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent support & repair
Customer Service
Quality
Value
Repair & feedback first rate, trader listened to issues and sorted them. Computer now running much faster!
Paul, Lancashire15/12/2017
Excellent service
Customer Service
Quality
Value
Prompt & efficient. Very helpful.
David, Lancashire12/06/2017
Good service.
Customer Service
Quality
Value
Good advice, well explained so we could understand. Would recommend this company.
Veronica, Lancashire10/05/2017
Friendly and helpful
Customer Service
Quality
Value
Really happy with the help and service we received today! Will definitely return with any further computer issues in the future!
Hannah, Lancashire07/01/2017
My review
Customer Service
Quality
Value
I explained what I required with my little knowledge of computers and they were very patient and explained everything in layman's talk going through all the options. The time scale for putting my order together was quicker than I expected and when I added something to the order there were no problems. I have confidence to ask them anything to do with computers.
Diane, Lancashire07/01/2017
Excellent and professional
Customer Service
Quality
Value
Always clear. Always concise. Ultimately professional. Thank you all very much.
Paul, Lancashire15/11/2016
Did work within period specified
Customer Service
Quality
Value
As above, I was given a timescale for work to be done. It was completed well within that timescale. There was a clear indication of costs - what the health check cost and the fact that I would be authorising any additional costs rather than being presented with a bill. Nice staff!
Gail, Lancashire14/11/2016
Extremely Helpful
Customer Service
Quality
Value
I had Black Bear highly recommended by an IT teacher. They were very helpful, knowledgeable & could explain to me (73 yrs old) many things with PC that I didn't quite understand... a brilliant local firm we are lucky to have so near.
Roseanna, Lancashire04/12/2015
Good at there jobs
Customer Service
Quality
Value
Very kind, polite when showing how to operate computer 10/10.
Robert, Lancashire11/11/2015
My Review
Customer Service
Quality
Value
Top service from good and joyful staff.
Which? Trusted Traders Consumer05/10/2015