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Trusted Traders

Black Mountains Plumbing & Heating LTD

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4.9

32 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We specialise in producing high quality heating installations, fault finding, fault correction, service and maintenance; using only premium brands with good manufactures guarantees. Our quality is achieved by knowing our subject matter and pricing jobs correctly to ensure all future maintenance can be carried out with the minimum of downtime, inconvenience and cost to the end user.

Our core values are quality, transparency and professionalism.

We are members of Gas Safe, Oftec, WHICH trusted trader and Worcester Bosch Accredited Installers.

The company is run by two directors, Gareth and James. Gareth worked for Worcester Bosch as a breakdown engineer for 11 years and there’s not much he can’t fix or diagnose correctly on gas or oil boilers. James served as a Royal Marine for 9 years then spent 10 years working offshore in the oil & gas industry specialising in plant integrity and large shut down work scopes before retraining as a heating engineer.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas fire repair and servicing
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Gas installers

    • Gas Fires
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
32 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Very prompt, honest and professional job.
Customer Service
Quality
Value
I contacted Black Mountain Plumbing and Heating as my boiler was leaking. They came out to me within the hour and were able to temporarily fix the problem. They explained to me what the problem was and that although they had tried to fix it the best they could, it may go wrong again. I booked a service through them as well at the same time and was given an appointment within a couple of day, which was excellent. At this service, they unfortunately found that it was still leaking a bit but then went to a great deal of effort to get me the cheapest way of fixing the problem, which meant doing themselves out of a job! I have been hugely impressed by their efficient, honest, friendly and professional work and their clear pricing etc. I will definitely be using them again and would wholeheartedly recommend them to others. A really great service all round.
Customer in Monmouthshire Posted on 27/10/2020 , work completed 26/10/2020
Great service
Customer Service
Quality
Value
Good efficient service, I was told exactly what needed doing and if it needed to be done immediately. Will definitely use Black Mountain Plumbing for my domestic and commercial plumbing again.
Customer in Monmouthshire Posted on 14/10/2020 , work completed 09/10/2020
As always a great service
Customer Service
Quality
Value
After having a job done with Black Mountain earlier this year, we didn’t hesitate to use their services again. Clear, fair prices. They respond quickly to email/text contact. Professional. Sorted out the problems with the heating system quickly and arranged a follow up appointment for a routine boiler service. Seem really nice people, thank you
Emma Posted on 03/10/2020 , work completed 01/10/2020
Black Mountains - Oil /Gas Conversion
Customer Service
Quality
Value
When my old oil-fired boiler needed replacing, I decided to change the heating system from oil to gas. I referred to Which Trusted Traders in my search for a suitable Gas Safe Engineer/Plumber and chose James and Gareth because of the many impressive reviews. I was not disappointed and found all the glowing reviews to be true. From the very start both James and Gareth were very professional in their approach to the work. I was given a comprehensive quote for the boiler replacement, associated pipework, gas connection, removal of the old oil tank and subsequent commissioning of the boiler. Throughout the works they kept me informed of everything they were doing and were extremely patient in answering my numerous questions. They were the most happy, cheerful workers I have encountered and this, together with their joint experience and expertise in the gas/plumbing field, allayed any fears I had about what could have turned out to be a nightmare project, had I chosen the wrong Engineers. I have no hesitation in recommending James and Gareth and will be calling on them for the annual servicing of the boiler and any future plumbing work.
Customer in Monmouthshire Posted on 20/09/2020 , work completed 08/09/2020
Replacement boiler
Customer Service
Quality
Value
Fitted a replacement boiler. All work was carried out on schedule and efficiently. Everything was explained in 'plain English'. Nothing was too much trouble. The Utility room was left clean and tidy upon completion of the job and they even arranged for someone to pick up old boiler. 12 year warranty on new boiler, what is there not to like!
Customer in Monmouthshire Posted on 20/08/2020 , work completed 19/08/2020
Another excellent job!
Customer Service
Quality
Value
As always they came on time as scheduled. They worked fast; were efficient; friendly and tidy. Nothing more to say!
Customer in Powys Posted on 11/07/2020 , work completed 09/07/2020
Fantastic service and competitively priced
Customer Service
Quality
Value
James and Gareth replaced our old oil tank and supply line with a more modern bunded version and repositioned it to comply with regulations. They had previously changed our hot water tank and we were pleased with the job they did so asked them to come and quote for this job. They gave us a detailed breakdown of the work that needed to be done in the quote and answered any questions we had. They completed the job to a very high standard and were friendly and professional throughout. The quality of the work was very neat and they were up to date with all the latest safety regulations which is reassuring. We wouldn’t hesitate to recommend and will be using them again for ongoing servicing and maintenance.
Alan in Monmouthshire Posted on 17/06/2020 , work completed 01/06/2020
Boiler service
Customer Service
Quality
Value
I have used Black Mountain Plumbing on several occasions. They are a fantastic team, who provide excellent service. Always helpful,courteous, and pleasant. They keep you updated whenever they do work for you. Their knowledge and skills are really impressive. Today's visit was for an annual boiler service, the Black Moutain lads fitted a complete brand new system in 2019. So pleased with their work. Great value for money once again. Thank you.
Customer Posted on 29/05/2020 , work completed 29/05/2020
The trader replied (on 04/07/2020)
Thanks for the great review. See you next year for your 2nd annual service.
Fast efficient service
Customer Service
Quality
Value
Gareth attended as scheduled. Socially distanced excellent job. Very professional but friendly service... reasonably priced... will be using this firm again
Customer in Monmouthshire Posted on 13/05/2020 , work completed 11/05/2020
The trader replied (on 04/07/2020)
Hopefully see you again after Covid 19. Thanks for the great review.
Efficient, rapid response, professional
Customer Service
Quality
Value
Efficient, rapid response, professional. Would recommend to anyone. Have had help from them before and it was of a similarly high standard.
Mark in Monmouthshire Posted on 17/04/2020 , work completed 10/04/2020
The trader replied (on 04/07/2020)
Thanks Mark, glad we got the problem sorted for you quickly.