It’s January 2021. It’s cold outside. Our heating is working but hot water has stopped for 5 days. Our normal boiler company can’t visit for over 2 weeks. A national boiler install/repair company that advertises hourly on radio can’t visit for over a week. I found Boiler Bunny via Google. Engin picked up the call and instantly started asking questions that were helpful, relevant and useful, endeavouring to identify the issue from the outset. He was able to attend the same afternoon. He arrived when he said he would. He was Covid-ready. Within 10mins he’d confirmed the source of the problem and took his time to competently inform me of the issue and discuss other components of the boiler that were working or nearing the end of their lifespan. He worked longer than his expected timescale yet charged no more. He appears very honest, experienced and genuine. He wasn’t cheap but was similar cost to our other quotes and he was available at short notice. I couldn’t have asked for more, given the circumstances.

Engin came out to repair our boiler in good time. He explained what work was required and the cost. Repair was carried out as required and he even throw in some extras at no additional charge. I will definitely recommend his service

Engin did our annual service (and rectified a mistake the previous company had made the year before). He was clear about what he was doing, how much it would be and how long it would take.

I contacted Engin to complete a boiler service for my tenants. Engin’s service was great from the start as he contacted my tenant direct to make arrangements. We received his premium boiler service which was far more thorough than the previous services we have had. He also replaced a part. Engin then called me to discuss what he had done, even sending me some photos and a report. As a landlord we have never had this sort of follow up which really made a difference. I will definitely use him again.

We asked Boiler Bunny to carry out a major boiler service for us after we had a few problems when moving into a new home. Engin replied to our enquiry quickly and had great communication before the appointment, clearly spelling out prices and giving us options of service packs to choose. Everything was great on the day too, and Engin gave clear explanations of what he'd done and what he'd recommend, and our boiler is back working well. We're very happy with a professional and reassuring service.

We asked Engin to come over to quote us for a new boiler as we had been told by a previous plumber/engineer that we needed a whole new system as the part we needed to fix our boiler was not available and our boiler was too old. Engin took one look at the boiler and said he could fix it, it was a good boiler and we should be able to get a couple more years out of it. Also that he had the part we needed in his van! Fixed it then and there and gave it a service. Literally saved us £££. Really refreshing to meet someone honest and reliable to work with. Will definitely call on him again in the future.

Very impressive. Tidy, clean and thorough in approach. Engin was very switched on and focused. And went out of his way to help.

The team was particularly helpful during the planning phase, helping us pick the right solution for us, and very efficient during the installation of our new boiler and replacement of 4 old radiators. They did a very good job and we are delighted with the result. Of course, the weather immediately warmed up and we did not need as much central heating at that point... :-)

Engin did a check up to our boiler, found the issues quick and fixed them straight away. It was all done quicker than I expected. He was very helpful explaining how the boiler works and needs. I am very happy to have found Engin. He is a very reliable and honest gas engineer.

I used Boiler Bunny Heating for an annual boiler service. They arrived on time and were professional and meticulous throughout. They certainly inspired confidence and were pleasant to deal with. I will be using them again!