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Trusted Traders

Bournes Moves

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4.9

31 Reviews

See customer reviews & leave a review

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Since 1875 Bournes has been making Moving House special, personal and easy. Today’s generation of Bournes brings professional expertise, innovative systems and a renowned personal touch to UK and worldwide solutions.

Our company is known for the way it looks after customers. We are proud of the feedback we receive from satisfied clients and for our expertise and the fact that nothing is ever too much trouble.

With an average length of service over 12 years Bournes people enjoy their work and are committed to their personal responsibility for providing great service. Our staff are experts in their field and have at their disposal leading move management systems, flexible, extensive physical resources and a vast range of moving services that mean we can meet the individual needs of our customers every time.

Today Bournes combines modern technology and and online systems with traditional service concepts that we still believe in, service with a smile.

Reviews: www.bournesmoves.com/reviews

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services

My work

Customer reviews

Reviews summary

4.9
31 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Recommended

Recommended

by 100% of customers
Sort by
Moving from London to Scotland
Customer Service
Quality
Value
Initially great communication. I asked a lot of questions. Difficult to co- ordinate completion date in London with entry date in Scotland 6 days later but it was well organised. My belongings were protected. All my art work including large canvases treated with care. Nothing was damaged.Nothing was too much trouble. All staff were friendly and put me at my ease especially Graham who drove the lorry up to Scotland. Excellent service at every stage.
Julie Sanders12/08/2018
Recommended
The Best
Customer Service
Quality
Value
An absolutely amazing team. Would 100% recommend Bournes to anyone looking to move. Great customer service throughout and the team on the day were phenomenal. Moving can be stressful but these guys definitely took some of that stress away with their hard work and patience and, for that, I can't thank them enough.
Nicole13/06/2018
Recommended
The trader replied (on 11/07/2018)
Wow thanks for the lovely words Nicole, so glad we could help make moving a little easier for you. Best wishes in your new home!
Recent house move.
Customer Service
Quality
Value
First class service, nothing too much trouble. Would recommend Bournes.
Medhurst15/03/2018
Recommended
Top job
Customer Service
Quality
Value
First-class service all round from an ace removal team - Darren, Peter, Dean, Lee and Frank - for a BIG move (three large lorries), and worth every penny. Highly recommended. Don’t settle for anything less. Gary & Dawn :)
GaryHix09/03/2018
Recommended
The trader replied (on 09/03/2018)
Thanks for the great feedback Gary and Dawn! Lovely to hear you had a great move experience with your team, we'll make sure to pass it on. All the best in your new home!
Stellar service and friendly team
Customer Service
Quality
Value
I used Bournes to move my personal effects from Delhi to London and to remove stored items from storage in London. Thanks to Bournes, what would otherwise have been a logistical nightmare was really stress-free. This was largely due to the super friendly and super knowledgeable team at Bournes. I could not recommend them enough.
Henriette Jensen05/03/2018
Recommended
The trader replied (on 06/03/2018)
Thanks so much for the lovely feedback Henriette, we're so glad everything went so well, we'll make sure to pass on to the team. All the best!
Very professional team
Customer Service
Quality
Value
Getting my house sold and the legal work completed was one long nightmare so I was dreading the actual move day - I need not have worried as my experience of working with Bourne's was excellent from start to finish. They communicate well, giving you peace of mind that your possessions are in good hands. The team on the day worked very hard in very warm temperatures and I could not have asked for more. Thank you!
ZaraAx27/08/2017
Recommended
The trader replied (on 29/08/2017)
Thanks so much for the lovely feedback! We know that by the time our customers get to the physical move you've already been through a lot so we try really hard to make the last leg the easiest bit! Wishing you all the best in your new home!
Commendable Service from Bournes
Customer Service
Quality
Value
Bournes handled the destination end of our move from India to UK. Excellent communication at each step of the way, very friendly, everything to schedule and a great unpacking & assembly team who worked exceptionally hard on delivery day.
Mark Martyn-Fisher16/08/2017
Recommended
Top tier removal firm - highly recommended
Customer Service
Quality
Value
I'm very grateful for the peace of mind we received from Bournes. Throughout the process I was continually impressed with Bournes' communication and efficiency. In what's typically a fairly stressful time, I appreciated the ease of service and professionalism we experienced. I've since recommended Bournes to a friend of mine who also relocated from London to Australia and their experience was likewise excellent.
DBarnes15/08/2017
Recommended
The trader replied (on 29/08/2017)
Thank you so much for your kind words and the recommendation to your friend. We're so glad you both had a great move and hope you're enjoying your new home down under!
International move
Customer Service
Quality
Value
Kept us well informed at all stages. Very friendly, professional and efficient. Won't use anyone else..ever.
Lucy Tierney Smith07/04/2017
Recommended
The trader replied (on 29/08/2017)
Ah thanks Lucy, we're thrilled to count you as a Bournes 'lifer' and look forward to being of service again in future! all the best!
House clearance to New Zealand
Customer Service
Quality
Value
Smart and efficient, kept us informed of all stages on the way to New Zealand. Gave helpful advice regarding insurance as well. Always answered e-mails and returned calls.
SimonF03/03/2017
Recommended

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Call 0117 981 2931
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Have a question?

Call 0117 981 2931
Mon–Fri: 9:00–17:00
Standard network rate.
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