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Trusted Traders

Bournes Moves

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4.9

36 Reviews

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Since 1875 Bournes has been making Moving House special, personal and easy. Today’s generation of Bournes brings professional expertise, innovative systems and a renowned personal touch to UK and worldwide solutions.

Our company is known for the way it looks after customers. We are proud of the feedback we receive from satisfied clients and for our expertise and the fact that nothing is ever too much trouble.

With an average length of service over 12 years Bournes people enjoy their work and are committed to their personal responsibility for providing great service. Our staff are experts in their field and have at their disposal leading move management systems, flexible, extensive physical resources and a vast range of moving services that mean we can meet the individual needs of our customers every time.

Today Bournes combines modern technology and and online systems with traditional service concepts that we still believe in, service with a smile.

Reviews: www.bournesmoves.com/reviews

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services

Customer reviews

Reviews summary

4.9
36 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Courteous, hardworking and friendly staff
Customer Service
Quality
Value
We are sopleased that we chose Bournes as our removal company. All staff were professional and helpful at every step: none of our questions were trivial. The removal teams (we moved two properties into one) were courteous, hardworking and put us at ease during the, what could have been, very stressful time. We are very pleased to have chosen such a professional company to move us.
MandyS23/10/2018
The trader replied (on 24/10/2018)
Thank you so much for taking the time to leave us a review Mandy! We're so pleased you had a great experience with a challenging move. We'll make sure to pass the feedback back to the team and hope we can be of service again in future if ever you need us. Best wishes in your new home.
Moving to Canada
Customer Service
Quality
Value
Everyone we dealt with was very professional. Keith was the guy who came first - honest, straightforward who gave us the confidence to trust what he was saying. He gave us a competitive quote too, which is what we paid in the end - no extras. We would choose Bournes again and would strongly recommend it to everyone.
Majlis22/10/2018
A smooth move..
Customer Service
Quality
Value
This move was over two days in smaller vans, because if narrow difficult access to the destination. The team was lovely and mainly very competent and experienced. Apart from the usual family ‘stuff’ , we have some unusual items of furniture, pictures and books++. Nothing fazed them...they did not complain about anything, even concrete garden items, stone slabs etc! I think that they were pleased though that another company was moving the pianos! One item was broken, so one star below the maximum. A very good job, thank you so much.
Sheena Parker20/10/2018
An efficient and friendly crew made a stressful time so much easier
Customer Service
Quality
Value
Moving after 32 years in the same house was a daunting prospect, so my wife and I were not relishing the thought. As it turned out, however, things could hardly have gone more smoothly as regards the move itself. The four guys involved were all hard working, efficient and friendly and clearly keen to do a good job for us. Thanks to all of them and to those on Bournes’ admin side too.
Trevor Watkins 19/10/2018
Quick Move.
Customer Service
Quality
Value
What could have been very stressful was made so much easier by Bourne's. With only a week between exchange and completion they did everything possible to alleviate the pressure and potential chaos of moving. Even coped with 3 over excited dogs thrown into the mix. Polite, cheerful and efficient. Nothing broken or missing. A touch pricey, but worth it for their services.
Christine Drabble15/10/2018
Moving from London to Scotland
Customer Service
Quality
Value
Initially great communication. I asked a lot of questions. Difficult to co- ordinate completion date in London with entry date in Scotland 6 days later but it was well organised. My belongings were protected. All my art work including large canvases treated with care. Nothing was damaged.Nothing was too much trouble. All staff were friendly and put me at my ease especially Graham who drove the lorry up to Scotland. Excellent service at every stage.
Julie Sanders12/08/2018
The Best
Customer Service
Quality
Value
An absolutely amazing team. Would 100% recommend Bournes to anyone looking to move. Great customer service throughout and the team on the day were phenomenal. Moving can be stressful but these guys definitely took some of that stress away with their hard work and patience and, for that, I can't thank them enough.
Nicole13/06/2018
The trader replied (on 11/07/2018)
Wow thanks for the lovely words Nicole, so glad we could help make moving a little easier for you. Best wishes in your new home!
Recent house move.
Customer Service
Quality
Value
First class service, nothing too much trouble. Would recommend Bournes.
Medhurst15/03/2018
Top job
Customer Service
Quality
Value
First-class service all round from an ace removal team - Darren, Peter, Dean, Lee and Frank - for a BIG move (three large lorries), and worth every penny. Highly recommended. Don’t settle for anything less. Gary & Dawn :)
GaryHix09/03/2018
The trader replied (on 09/03/2018)
Thanks for the great feedback Gary and Dawn! Lovely to hear you had a great move experience with your team, we'll make sure to pass it on. All the best in your new home!
Stellar service and friendly team
Customer Service
Quality
Value
I used Bournes to move my personal effects from Delhi to London and to remove stored items from storage in London. Thanks to Bournes, what would otherwise have been a logistical nightmare was really stress-free. This was largely due to the super friendly and super knowledgeable team at Bournes. I could not recommend them enough.
Henriette Jensen05/03/2018
The trader replied (on 06/03/2018)
Thanks so much for the lovely feedback Henriette, we're so glad everything went so well, we'll make sure to pass on to the team. All the best!