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Trusted Traders

Bricks & Water Limited

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4.9

63 Reviews

About

Gas Safe registered plumbers, engineers and trades people

It doesn't matter if you need to repair a burst pipe or unblock a drain, we can help.

Bricks and water provides all necessary servicing breakdown support and certification to some of London s largest residential landlords and managing agents.

By employing plumbers and other skilled trades, some with over 30 years experience our mission is to be recognised for providing a professional service with integrity, guaranteeing 100% customer satisfaction.

The majority of of our business comes through referrals from satisfied customers, our success relies on word-of-mouth, so do spread the word if you are happy with our service. (and please let us know if you are not)

If you don't want to take time off work, we can collect your keys from your workplace, do the work and then return your keys to you later in the day.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Underfloor heating
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
  • Plumbers

    • Emergency plumbing services
    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance
  • Builders

    • Building services
    • Conservatories
    • Extensions
    • Garage conversions
    • Loft conversions
    • Guttering repair services
    • Curtain walling
    • Plastering
    • Porches
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom design services
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
    • Bath re-enamelling and surfacing
  • Kitchen fitters

    • Kitchen installation
    • Kitchen design
    • Kitchen refurbishment
    • Granite Worktops
    • Kitchen worktops
    • Kitchen tiling
  • More Services

    • gas safe

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
63 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Fantastically helpful without even coming round!
Woke up to no hot water and Robert helped me via a few phone calls across the morning, talking me through how to make a possible fix (which worked) and called back to check if it was working yet. Gave advice for the future and didn't charge anything for his time. I will definitely be using him next time the boiler is on the blink! Thanks Robert!
Customer in Greater London Posted on 21/12/2020 (Reviewer did not use service)
Excellent service - highly recommend!
Customer Service
Quality
Value
Robert was a pleasure to deal with. He has a team of very experienced and professional engineers &very quick for a call out. We have a really old boiler and Robert ensured we got it working again (for a reasonable price) which is a bit of a miracle! I highly recommend and will be calling them for any future work!
Customer in Greater London Posted on 05/11/2020 , work completed 03/11/2020
The trader replied (on 10/11/2020)
Thank you for taking the time to leave a review. Always happy to help. Best Robert
Quite Excellent
Customer Service
Quality
Value
Had a problem with the inlet valve of my London flat. I could not get there and rang Robert. He sized up the situation, took the initiative and went round and did it. His emails and messages gave me full confidence. Although I have not been able to view his work I am sure it is excellent and have every confidence that in the unlikely event there is any problem he will be straight round. I would very strongly recommend him.
Customer in Hampshire Posted on 30/10/2020 , work completed 30/10/2020
Again, excellent work and service
Customer Service
Quality
Value
Second time of using Bricks and Water, and same excellent process and outcome: very speedy response (with good liaison between the company's admin/ back-up staff and in-the-field staff), and then speedy, on-time, thorough and punctilious on-site work, by business-like and courteous (and safety-conscious) engineer. Pricing is transparent. I recommend Bricks and Water, and plan to use the company again.
Customer in Greater London Posted on 09/10/2020 , work completed 08/10/2020
Excellent work
Customer Service
Quality
Value
Robert came to repair leaking pipes under my kitchen sink in an emergency. The work was completed quickly, no mess and with a great sense of humour. I would highly recommend this plumber to others.
Customer in Greater London Posted on 06/10/2020 , work completed 06/10/2020
Small plumbing job
Customer Service
Quality
Value
I needed a plumber fairly quickly to just do a fairly small repair to a toilet, and the appointment had to fit in with my schedule. I chose Bricks & Water from a google search for plumbers in my area, and I am very glad I did. Not only were they able to come the next day, but at exactly the time that was convenient for me. Robert was extremely friendly and assessed the problem quickly and set about fixing it. I would recommend him to any of my friends, and thought his rates very reasonable.
Customer in Greater London Posted on 04/10/2020 , work completed 02/10/2020
Enormously grateful biker
Just a kind-hearted soul, Robert is. Bike lock got jammed chained to a fence, saw Robert park up on the roadside and took a chance to ask for his help and he took time out to help me with my predicament, which I am enormously grateful. It's reassuring to know that a stranger like Robert would go out of their way to help anyone in a difficult position. Thanks again, can't say it enough!
Customer in Greater London Posted on 19/09/2020 (Reviewer did not use service)
Arrived and identified the leak very quickly
Customer Service
Quality
Value
I was notified by the neighbour living below me that there was a leak. Robert was lovely, he arrived very quickly and located the leak was caused by the washing machine hose. He provided a report for the washing machine manufacturer as the leak was caused by engineer sent by the manufacturer. I would definitely use again.
Customer in Greater London Posted on 26/08/2020 , work completed 30/07/2020
The trader replied (on 28/10/2020)
Thank you for taking the time. Best Robert
Great service
Customer Service
Quality
Value
Robert is very helpful and reliable, he comes whenever there is an emergency and is always willing to help.
Customer in Greater London Posted on 22/07/2020 , work completed 22/07/2020
Fine COVID-compliance
Customer Service
Quality
Value
I had a boiler failure, which Robert (wearing a face shield) tried to resolve, until we agreed it had co-morbidities, severe underlying conditions. Robert charged me very gently for his time. When the replacement boiler needed to be installed, which would require them to work for four hours in my flat, his two charming deputies were diligent in promoting ventilation, wearing face coverings and not minding that we kept out of the way. Rapid adjustment to changing circumstances, thank you!
Customer in Greater London Posted on 10/07/2020 , work completed 30/04/2020