Brighton Plumbing and Heating Services Ltd

In July, during the covid epidemic. Our upstairs shower became also a downstairs shower, as water penetrated the floor and ceiling. After a lot of promises and false starts, we were fortunate to appoint Marcus and Charlie to do the job. From the first appraisal to the final clean, we knew we had made a wise choice. To put it succinctly, they made a fair appraisal of the likely cost and possible anticipated problems. A rotten joist was partly removed and properly restored. The recommended cabinet, fittings and tiles were as described and excellent. The whole process was exactly as we would have hoped. I must also mention their courtesy, tidiness and efficiency which Coincidentally everyone else seems to! Thanks again Guys, you will be back! Their choice of tiler is also excellent.

They took on my job at a very busy time for them, just after the third lockdown. I had recently moved from London to Lewes, and did not know good plumbers in the area. I consulted Which trusted traders to help. I am so glad I did. My home was a renovation and needed a new bathroom and the very dated and badly installed pipe work reorganising. They are very personable and clear and precise with recommendations and advice. He explained what he would need to do and the timing for everything, which was very reassuring. He had to work in very difficult conditions, with the whole house in upheaval with disruptive and messy but necessary work taking place at the same time. They were brilliantly organised and immaculately tidy in their work. They did a fantastic job of reorganising the plumbing in a difficult and small space, which was fraught with all the problems a quirky old building can bring. They took great care and fitted the bathroom beautifully. I am really happy with the results, and was reassured by their workmanship I have no hesitation in recommending them, and will definitely contact them for any future plumbing and heating work.

Marcus and Michelle helped us get our heating back up and running within 2 days of leaving a message, moving jobs around to fit us in and get our house warm again over a particularly cold spell. Marcus is an excellent communicator and took the time to ensure we understood the issue and never made us feel pressured into doing the work (we didn't have many options anyway) as well as educating us on our heating system. He was always on time and accurate with time estimates as well as being clean and polite. I would not hesitate to recommend them or use them again.

I moved to Shoreham a few months ago and Marcus did a really good job of servicing and repairing the boiler in my house. We needed to start the central heating recently and couldn't work out how to do this - Marcus came along to us at the end of his already busy working day and explained the system to us. He was really helpful and I appreciated his quick response. Also Michelle has been very helpful in responding to me via emails and phone calls, Would definitely recommend.

My husband and I worked with BPHS Marcus before and didn’t hesitate to engage with Marcus again in our new place. Marcus is very friendly and professional at the same time. He understands our requirements and advised us with thorough consideration within our budget and timeline. We were kept in the loop of the entire progress. Marcus and his contractors are friendly, efficient and respectful. The project was completed ahead of schedule. We are really pleased with the level of service and the high quality of work delivered by Marcus and his team. We highly recommend BPHS.

Marcus helped us plan a complete refurbishment of our bathroom and coordinated all the associated trades (plasterer, tiler, electricians and decorator). Although the room is relatively small, a large amount of preparation was necessary including new pipe chases, extractor coring and rectification of numerous defects inherited from previous bathroom works. Marcus and Charlie worked hard to achieve the finish we required and were ably supported by the other trades. All of the work was conducted with care during Covid restrictions, to schedule, and within the agreed budget. Many thanks to you all - highly recommended.

BPHS has just fitted a new bathroom for me which I'm delighted with. The service was excellent and Marcus managed the project with efficiency and careful consideration throughout. He kept me well informed of progress and was sensitive to any concerns I had during the Covid restrictions, adapting as necessary in order to address them. He and Charlie were courteous and considerate and the work was done to a very high quality. I would definitely recommend the company.

Marcus replaced the diverter valve on my boiler and cleaned the heat exchanger plate. The job was complex because the actual cause of the issue wasn't obvious. There was a drop in hot water temperature in the shower but it turned out not to be in need of replacing the heat plate as first thought. Marcus persevered and got to the root of the problem and sorted it out. I would highly recommend him.

Marcus helped us to define the conversion of our tired old bathroom into a sleek, modern large shower room. He was responsive to our requirements and helped to steer us towards an end result that we are really happy with. Nothing negative to say about the actual installation work as well as about the design.

I cannot say enough good things about Marcus and Charlie, and the outstanding job they did relocating my boiler. At every single stage of the process, they showed a meticulous level of care and excellent attention to detail (eg. using a spirit level to verify the fall of the condensate running beneath the floor). They were also extremely pleasant to have around and very tidy. From first to last, they struck me as two professionals who take immense pride in carrying out work of the highest standard. I have no hesitation recommending Brighton Plumbing and Heating Services Ltd services to anyone.