Boiler packed in during the COVID lockdown with an obscure error message. Marcus quickly debugged it over the phone and patiently talked me through fixing it, using WhatsApp so I could send photos of what I was doing. All fixed over the phone with no issues, the man knows his stuff. Highly recommended, especially for anyone with a Viessmann.

Marcus and Charlie serviced and repaired boiler/heating system and also attended to a faulty toilet cistern. Marcus is very knowledgeable and took no time at all to diagnose fault with boiler. He explained the problem (and solution) clearly and had the system up and running again very quickly. Afterwards, Marcus went through the invoice with me, explaining what work had been carried out and showing which parts had been replaced. Incredibly friendly and efficient service and work was completed to a very high standard. Will certainly use Marcus and his team in the future and heartily recommend them to friends and neighbours.

What work did they do? - converted existing shower to allow access by commode chair. Was it done to the agreed schedule and budget? As far as I know - yes In fact whole project was completed spot on their time estimate and even took a whole day off from the site yesterday. What made the trader stand out? Consider first impressions, helpfulness, ongoing communication - all of the above and in Welsh - swydd ragorol or in English an excellent job

BHPS provided us with a budget and schedule. The works were carried out efficiently, professionally and to our requirements within the time scale. Marcus and Charlie always arrived on time, working as a team and left the house clean and tidy. They are a busy firm and process the works to a very high standard. We have no hesitation in recommending BHPS.

Had a radiator fitted following decorations. Marcus carried out the work on time, was very tidy and neat.

We have used Marcus (with Charlie in recent years) for all our plumbing needs for 5 years; he has always been great - punctual, reliable, provides a thorough assessment and explanation of the problem along with the repair options. In recent years, he has helped us fix two different leaks, fit a new bath and install a new boiler. I have no hesitation in recommending him. The only negative i can think of is that his word-of-mouth reputation is so good that his services are in demand - this can mean waiting a while to get the job done (however, Marcus will always try to help in an emergency or offer telephone advice).

Marcus and Charlie disconnected a gas hob for me as I am changing to an electric one and they tested my gas pipework to ensure I had no leaks. They were very efficient and did a number of tests to ensure that all was well. They were polite and nice to deal with and they arrived in the time slot arranged. They were excellent at communicating with me and keeping me informed, both before the visit as to what to expect and during the visit about what they were doing. They completed the work within budget. I would definitely use them again.

After discussing our varied requirements for a new bathroom in a loft conversion, brand new bathroom in a gutted first floor, brand new downstairs toilet/shower room, a water softener and newly installed Viessmann cylinder boiler and heating system, it became apparent we could, with relief, put ourselves in the complete professional care of Marcus of Brighton Plumbing and Heating. He advised us of the pros and cons of all choices to be made on the many aspects of the involved works he was undertaking. Being constantly aware of the possible costs he was careful to keep us within budget. at each stage of works he would schedule himself around the construction work being carried out by the other tradesmen on site. Always incredibly professional, punctual and charming, designing and coming up with solutions to all issues dealing with an old property, he has completed all and more that was required of him. We have never been without hot water and heating and are future proofed for the continuation of work required for the construction of a rear extension. I could not be happier with the quality of the finished result, a delightful man and true professional. I cannot recommend highly enough.

Marcus and Charlie installed a new bathroom for us and we are very happy with it. Throughout the project, Marcus was very careful to consult with us about all details and was good at problem solving the little things that came up unexpectedly along the way. Both Marcus and Charlie were friendly, polite, tidy, with great timekeeping and work ethic - often working quite long days. Marcus also arranged a plasterer and tiler for the project who were equally professional and polite. All these things are important when you are sharing your home with tradesmen for a number of weeks! We had no qualms about leaving them to lock up when we had to be out at work. Importantly for us, Marcus is also sympathetic to sustainability/eco-friendliness. We managed to “Freegle” many of the items removed from the old bathroom, even the old tiles and flooring, as they were so carefully removed.