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Trusted Traders

Britannia Fleet Removals & Britannia Cestrian

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4.4

14 Reviews

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Whether you are moving nationally or locally, Britannia Fleet have the expertise, knowledge and capacity to supply the service that meets your exact needs and provide a trouble-free move. The company was founded over 40 years ago, since when it has enjoyed consistent growth to become one of the most reputable and dependable in the removals industry.

Still owned and managed by the family, this personal involvement ensures that rigorously high standards of service are maintained throughout all aspects of the business. Inward investment and quality staff training have ensured that Britannia Fleet remains in step with technological advances and the most efficient practices that are. Britannia Fleet are active members of the Britannia Movers Group and the British Association of Removers (BAR) which ensures the highest code of conduct and operational standards.

What we do

  • Removals

Customer reviews

Reviews summary

4.4
14 reviews
Customer Service
4.4
Quality
4.4
Value
4.4
Sort by
Discreet, efficient, careful, friendly, and good value
Customer Service
Quality
Value
From the outset, Britannia Fleet was a pleasure to deal with. Mal Fleet, The MD, did the survey in person, and I felt he noticed more than other surveyors and answered my questions more specifically. He outlined his plan for my move, and even gave a preliminary quotation at the survey appointment. The quotation, including packing, was the lowest of the three I received - 30% below the highest. Chris packed everything very quickly and carefully, and labelled the boxes thoughtfully so that everything has been easy to find. He took care to leave me what I would need for that evening and the following morning. The less satisfactory aspect of working with Fleet was that the planners did not ring me as promised to say when I should expect the crew to arrive, leaving me to chase them. Thankfully, Mal himself answered the phone when I called after hours, and was able to answer my question. The day of the move came, and, despite awkward staircases on the way out, and a narrow doorway on the way in to my new flat, the crew members demonstrated their expertise and quickly worked out the best route for larger pieces of furniture. They took care to check where I wanted everything, and left me with a liveable space from the outset. A couple of days later, I was unpacking the small chalk board I use to write a welcome message to my own visitors, and found with a smile that one of the movers had written "Welcome to your new home" on it! I would recommend Britannia Fleet.
kfae895928/03/2018
Very efficient
Customer Service
Quality
Value
From start to finish, but particularly the guys who physically moved us over two days were very efficient and courteous
Aladdin4022/03/2018
Reliable, safe and really nice people
Customer Service
Quality
Value
Client 80657 Hartop Hi, we moved from Warrington to Clitheroe. The team were really quick and careful with all our goods. Would definitely use them again. Thank you
Allison 14/11/2017
Fantastic Customer Service
Customer Service
Quality
Value
I used Fleets to store my furniture while I waited for my new house to complete. Customer service was second to none - so efficient and organised in ensuring the crate was ready to load and unload on the dates needed. Storage is clean and dry and I was allowed to view the warehouse before I brought the furniture for storage. Everything is provided - blankets to protect furniture and big plastic mattress protectors. Would recommend in an instant!
Newhousemover30/05/2017
Super hardworking team
Customer Service
Quality
Value
I used Britannia Fleet Removals last week for my home move. They had been recommended to me by a friend. They were absolutely fantastic. A great team of guys arrived and just got stuck in straight away. Nothing was too much trouble for them and they worked practically non stop. I would not hesitate to recommend this company in future.
Blondie03/05/2017
50 Mile move with no glitches
Customer Service
Quality
Value
I was moving from a 4-bed detached with garage into a 4-bed semi detached out in the country. The removals firm did me a part pack the night before, and continued the day of the move. All people involved were very professional, friendly and despite the amount of stuff we had, they simply got on with the job in hand. A pleasure to see in this day. The destination some 50 miles away, proved the actual move to be of good value, they weren't the cheapest, however if I had to do it again I would not hesitate to use this firm. Great job.
Redbrook24/04/2017
Worth Every Penny
Customer Service
Quality
Value
We had always moved ourselves in the past but using Britannia made it a totally different and much easier experience. The guys were prompt, friendly and efficient. The whole process from booking to moving day itself was straightforward and I would recommend this company to anyone. I would definitely use them again for my next move.
JenBrierley29/03/2017
Excellent packing and moving service
Customer Service
Quality
Value
I was nervous about this move as I am currently pregnant and would therefore be unable to help. Having had stressful moves previously (with other companies) I was not expecting the swift, professional approach taken by the men who turned up. I was impressed throughout the process and very happy with the approach they took. They moved us over several days to allow for packing and the awkward access at our new house. It was well planned and all done in the estimated time frame. There was one item damaged in the move and it was quickly identified to us, apologised for and noted on the insurance claim.
Rosslyn8917/03/2017
Would most definitely recommend,
Customer Service
Quality
Value
Client Id 73241 Don't normally do reviews, but it must be said we used Britannia and we could not have expected anything more from the removers. From the first contact by the estimator, to the phone call the day before. Steve, Karl and Don are the most polite guys you could meet a real credit to the company. From the minute they arrived to the second they left. They would not let us do any lifting they done absolutely everything. The saying "you get what you pay for" is true, they were not the dearest or the cheapest. But in our minds the best. Well done Britannia, 10 out of 10.
Derek808406/03/2017
Couldn't fault them
Customer Service
Quality
Value
I had my furniture moved to London from Southport in February. I was delighted with the company and found them to be caring, attentive and conscientious. All of the people in the business were helpful and committed; I'm amazed that trustworthy companies such as this still exist! I would definitely recommend their services to others.
Which? Trusted Traders Consumer15/02/2017