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Trusted Traders

Britannia Windows (UK) Limited

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4.1

12 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday - Closed

About

Britannia Windows started as a family business and remains in the family to this day. Since the company was founded in 1979, it has expanded and evolved into a reliable, genuine and respected manufacturer and installer of windows, doors and conservatories. Now, Britannia Windows is part of a wide network of other respected regional window companies, known as Network Britannia.

Our company roots have built up from Clevedon, North Somerset where our state of the art factory, offices and inspiring showroom remain. Here, our continuous improvement program means we will always provide you with the best, innovative and secure products which you and your family deserve. Family is very important to all of us here at Britannia Windows.

Our team are all local residents who are passionate about the local area and take pride in seeing it flourish through state of the art windows, doors and conservatories.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
  • Conservatories

    • Hardwood conservatories and orangeries
  • Doors

    • Bi-fold doors
    • Patio doors
  • Glaziers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.1
12 reviews
Customer Service
3.9
Quality
4.2
Value
4.1
Sort by
Great new front door
Customer Service
Quality
Value
We are so pleased with our new front door and have received many compliments since it was installed. The whole process with Britannia was very straightforward from start to finish, and I would describe the customer service and follow up as excellent. The salesman was very helpful without being pushy, and made lots of good suggestions. On the day of the installation the workman arrived exactly on time and was courteous and polite. The work was undertaken very cleanly and quickly, and the workman gave me some excellent advice about the door configuration (making it open the other way to our old door) which has made a massive improvement. We would definitely recommend Britannia windows.
Steve Posted on 21/10/2019 , work completed 01/10/2019
Good, clean and efficent workmen
Customer Service
Quality
Value
The timing, product and fitting to enclose and open porch was all top class and could not be faulted. The workmen Steven and Mitch worked extremely hard to remove old concrete footings to ensure the course work of the new build corresponded to that of the house. All in all a top class job.
John Posted on 19/07/2019 , work completed 18/03/2019
Awesome
Customer Service
Quality
Value
Firstly Paul Wilkinson the sales manager was first class in talking through all the options and what would/would not work. Price agreed was great compared to others received. No hard sell tactics and we were keen to support a local trusted company. Great communication during the period from order to installation. On the day the fitters arrived early and did a fantastic job. Very clean and courteous. In fact given we had just completed an extension they were one of the best contractors we had on site. New windows and door to the porch look fantastic. Highly recommend.
Customer in North Somerset Posted on 21/03/2019 , work completed 18/03/2019
Good product, appalling customer service
Customer Service
Quality
Value
Good product, but they are not very helpful when they get things wrong. Don't expect any pro-active communication unless you owe them money.
Customer in South Gloucestershire Posted on 14/01/2019 , work completed 21/12/2018
Quick and efficient service
Customer Service
Quality
Value
I had a back door fitted. The two fitters were very polite and tidy. The door looks wonderful. Would recommend you and if ever I needed more double glazing I would not hesitate to call you
G Jones Posted on 11/07/2018 , work completed 11/07/2018
Mrs suchy
Customer Service
Quality
Value
Went to a showroom in Brislington, no pushy salesmen, just someone to advise. Had a door fitted by Steve who was very friendly- approachable and very knowledgeable, also he cleaned up behind him while he was working and took time to explain to my husband how to use the lock correctly.
Lin Suchy Posted on 14/01/2018 , work completed 14/01/2018
Very friendly, approach & a quality product
Customer Service
Quality
Value
Compared to other similar companies that we have quote for a conservatory, Scott, the salesperson was polite, efficient, reliable and thoroughly professional. From sale to installation they were very helpful, creating an excellent job, Everyone was very friendly and professional. The conservatory looks very good and of a high quality. We are very pleased with the job they've done. I will recommend Scott the sales person & Britannia to my friends. Thanks once again for the amazing job you've all done.
happy mathew Posted on 08/01/2018 , work completed 08/01/2018
This is a true and honest review. No stars
Customer Service
Quality
Value
Five months ago we ordered new door and side panels after been given wrong installation date.Fitter turned up and took out old frame put in new, straight away noticed you could see light through door seal and slam shut lock we paid extra for didn't work properly.So for 6 days we had to use back door of property.Then they removed entire unit and refitted because it wasn't in straight.Told us we couldn't have slam shut lock as having problems with other customers so we had to have conventional lock instead. Two weeks later door didn't seal properly and new lock and handle very loose. Then we noticed lead strips coming off glass. Manager returns with new fitter who takes out door re fits and tightens lock and handle.Unbelievably new glass units also damaged .So as you are reading this still waiting for end of night mare. How much are we paying for this shambles over £1700. Britannia are good at Advertising.Not fitting doors.
simontemple5 Posted on 29/06/2017 , work completed 29/06/2017
New Door fitted to an existing opening
Customer Service
Quality
Value
We feel Britannia Windows do not deserve to be a Trusted Trader. They are incapable of measuring and providing a drawing for doors to suit openings. They tried to fit a door which was made too big for the opening and was to the wrong hand. It took 3 separate doors and 4 fitting occasions to get the door fitted and then it is not as originally intended. Customer service was appalling and taken to a bullying attitude. There is no reasoning with them. We woudl not trust them to provide a service. They are not recommended
2011-06-10 12:59:18.3 Posted on 19/12/2016 , work completed 19/12/2016
Satisfied customer
Customer Service
Quality
Value
New Windows [4] new front door, sliding glass door to patio Workmen very efficient and cleared up any mess. Choice of golden oak colour for outside particularly good. Feels really comfortable. Local firm which I try to use where possible. Salesman was not pushy.
Which? Trusted Traders Consumer Posted on 13/10/2016 , work completed 13/10/2016