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Brookhouse Gas Services Ltd

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4.8

13 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are a small family run business and started trading in June 2003.
We pride ourselves on offering a 'first class' experience for our customers. We believe our customer service is second to none from the initial call to Donna, Joanne, Amanda and Jasmine in our office onto to our engineers and apprentices. We endeavour to be friendly, polite, clean and professional at all times.
We only install top quality boilers from Worcester-Bosch, Ideal and Vaillant.
We offer a professional fault finding service and carry a large stock of popular spares on our fleet of 8 vans.
We also offer service plans to cover your central heating systems to rival British Gas Homecare.
Please see our website our contact us for further information

What we do

  • Boiler, central heating and gas engineers

Customer reviews

4.8
13 reviews
Customer Service
5.0
Quality
4.7
Value
4.7
Sort by
New combi boiler fitted
Customer Service
Quality
Value
Just had a new Ideal boiler fitted. An excellent and efficient job, which was completed in one day. We have used this company for our yearly boiler service and have always found them to be very reliable.
Customer in South Yorkshire Posted on 19/10/2020 , work completed 15/10/2020
Combi Boiler Install- smooth as silk!
Customer Service
Quality
Value
Just had a new boiler installed. The installation team, Johny and Sam, turned up at 8.30 am on time and ready to get on with the job. They were clean and tidy, really pleasant, well mannered and very professional. They have clearly had great training! I was working at home and didn't expect to get much done, with having a new boiler installed, however, I was able to work all day as usual as the guys just got on with what needed to be done. There was no fuss, no problems, they just got on and did the job. I was thrilled to have the heating back on in just a few hours. The software/app for the heating controls was a bit tricky, but after a couple of calls, this was sorted out and everything was working. This was a totally hassle free experience, the only thing I did was make the tea! The guys even brought in the vacuum and cleaned up after themselves. If you are having a new boiler, or need any work completing, I would definitely recommend that you go with Brookhouse, from quote to completion everyone I have spoken to has been fabulous!
Customer in South Yorkshire Posted on 19/01/2020 , work completed 16/01/2020
Excellent job
Customer Service
Quality
Value
Had a boiler fitted by Alex, Sam and Jonny, very pleased with the job, they were professional and polite, would highly recommend this firm.
Carol Posted on 21/11/2019 , work completed 11/11/2019
Great response
Customer Service
Quality
Value
Phoned up this morning, as my partners mum's (87 years old) heating wasn't working due to pressure loss, had to leave an answer machine message, spoke to the lady in the office who kindly rung back a few minutes later & I explained I filled the loop system up on Saturday morning & it had lost all pressure again therefore there must be a leak or faulty part. She said someone would be out today & have a look, An engineer & his apprentice turned up at 1pm & found a leak on one of the radiators. They rectified the fault & got the heating back on & all covered through her care plan, although even if she didn't have one I feel they would still have reacted the same. Brilliant response by all, no hassle, professional throughout & would highly recommend Brookhouse Gas.
Customer in Derbyshire Posted on 28/10/2019 , work completed 28/10/2019
Excellent job done
Customer Service
Quality
Value
Want to praise the 2 young men who did an excellent job today replacing radiators and servicing our gas fire and boiler. They were friendly and polite, professional and never stopped until they had finished plus they cleaned up afterwards. Very pleased with the end result.
Customer in South Yorkshire Posted on 09/09/2019 , work completed 09/09/2019
Reliable, efficient and friendly
Customer Service
Quality
Value
Just had our boiler and gas fire serviced by Brookhouse. As usual the engineer was efficient, kept everything tidy and quickly diagnosed and rectified a fault on the gas fire. We have been using the firm now for many years. They recommended and fitted our replacement boiler 8 years ago and it was a huge improvement over the original that was less effective and more costly to run. They ring each year to remind us that a service is due and have always been able to arrange an appointment suitable for us. No fuss, no hassle and always a fair price. This year's service was by an engineer who had previously visited us while an apprentice with Brookhouse so the firm invests in training staff and retaining them. Always a good sign. Highly recommended.
Customer in South Yorkshire Posted on 15/08/2019 , work completed 14/08/2019
New completed boiler replacement
Customer Service
Quality
Value
Absolutely brilliant job well done to the boys who came n replaced my old back boiler with a new Worcester combi boiler from start to finish very professional jack and his apprentice Matt did your company very proud would certainly recommend Brookhouse gas to anyone, punctuality at given time stated on the dot never stopped grafting all day nothing wasn’t too much trouble and carefully explained how everything was progressing step by step, their manners impeccable and did a tremendous cleaning up job after each days work , definitely a asset to your company so a a big thank you jack Matt and the young apprentice excellent work
Andy Benton Posted on 02/08/2019 , work completed 26/07/2019
Great service as always
Customer Service
Quality
Value
Called Brookhouse Gas on Monday because the boiler was making so much noise when we used the hot water. Great telephone advice to minimise any boiler damage and an engineer (with his work experience student) visited on Tuesday to assess and fix the problem. Left us with no mess, piping hot water and no noisy boiler. And all included in the cover we pay each month. We have been with Brookhouse Gas since they installed our boiler over 10 years ago. Each and every time an engineer has been to service or fix our boiler the service has been excellent. The engineers are all extremely friendly and respect that they are in your home - always remove their shoes and always leave no mess. I often recommend them to friends who need a gas engineer.
Customer in South Yorkshire Posted on 13/07/2019 , work completed 09/07/2019
New combi boiler
Customer Service
Quality
Value
A first class service. Prompt and efficient from the first meeting and quotation, to the completion of the work. The workmen carrying out the installation were kind, polite, and very professional, leaving everything neat and tidy on completion. I would not hesitate in recommending Brookhouse Gas to anyone. Thank you.
Customer in South Yorkshire Posted on 09/05/2019 , work completed 08/05/2019
A first class service
Customer Service
Quality
Value
Replacement of failed part in our gas boiler. The boiler itself is 29 years old. Brookhouse gas have looked after and seviced our gas appliances for many years and we are delighted to be able to recommend them to anyone. They are always prompt, efficient, polite and workmanlike. We have never had cause for anything but praise and have recommended them to relatives who have had equally efficient and effective service.
Hugh Lawson Posted on 09/04/2019 , work completed 09/04/2019