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Trusted Traders

BTVC Ltd

Logo on white
Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb btvc logo

3.8

4 Reviews

About

BTVC, originally known as budget tv centre set up in 1986, has over 30 years experience working in the industry with brown goods, white goods and electrical work.

BTVC has seen many successes over the years including winning customer service and best service centre national awards for a number of different manufacturers, service agents and insurance companies.

BTVC cater for consumer appliance repairs including both ‘Brown’ and ‘white goods’.

BTVC carries out electrical inspecting and testing work as well as all forms of electrical remedial work for domestic, industrial and commercial customers. ​ ​
We are based in Earlston in the Scottish Borders but we cover the areas of Scottish Borders, Edinburgh, Lothian’s, Falkirk, Glasgow, Newcastle and Northumberland.

What we do

  • Electricians

    • Electrical emergency services
    • Electrical installations
    • Electrical testing services
  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
  • More Services

    • washing machine repairs
    • tv repairs

Customer reviews

Reviews summary

3.8
4 reviews
Customer Service
4.0
Quality
4.0
Value
3.5
Sort by
Washing machine repair
Customer Service
Quality
Value
As soon as I told the repair man the problem ,he said he couldn't do anything as it was a plumbing problem, nothing to do with the machine. I told the same information to the woman in the office when I first called Surely the information should have been passed on to the repair man before he arrived at my door? And I would have been saved £54 for nothing .
Jacqueline Oliver20/06/2018
The trader replied (on 04/07/2018)
Hello, I am sorry to hear this. Sometimes faults can come from the washing machine or a plumbing fault. There are times when we can tell and there are other times we can't with the fault given. Again I am sorry about the experience you had. Please if you have other issues please call and we will do our best to resolve it.
Excellent customer service and fast turnaround
Customer Service
Quality
Value
Excellent customer service and fast turn around. Thanks team
xlorzyx28/10/2017
Fitting Smoke Detectors
Customer Service
Quality
Value
Fitting new fusebox and smoke detectors plus carrying out electricity tests
Which? Trusted Traders Consumer15/09/2016
Impressed
Customer Service
Quality
Value
They had to install a power cable for us through the entire house to install an electric job - we were so pleased with the results, they were so efficient and definitely knew what they were doing. They even did work on the fuse box to ensure everything ran smoothly!
Which? Trusted Traders Consumer13/02/2016