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Endorsed by Which? Trusted Traders

C&R Plumbing & Heating Contractors Ltd

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5.0

22 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday - Closed
  • Sunday - Closed

About

We are a family run business which has been taking care of central heating installations and plumbing services, not only in Colchester but also in the Essex and Suffolk areas for well over 30 years.

We are approved installers for Viessmann, Vaillant, Glow worm, Intergas and Atag boilers offer a 10 year manufactures warranty on most of the range of boilers.

Our extensive experience enables us to offer a full range of services from straightforward plumbing jobs such as replacing washers and ball valves, through to full maintenance and servicing of boilers, to complete replacement of heating systems and bathroom /wet room installations.

Please call us to discuss your next project and getting a free no obligation quotation.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Electric Showers
    • Wet rooms
    • Accessible bathrooms and showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
22 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
4 radiators replaced plus boiler service.
Customer Service
Quality
Value
Very good first impressions, extremely quick to respond. Telephoned one day responded same day priced the next day job done by the week. Very good workmen polite and got on with the job did all that was asked. Plenty of communication from Office staff. In all very pleased.
Customer in Essex Posted on 15/03/2021 , work completed 10/03/2021
Gas boiler installation and service
Customer Service
Quality
Value
This was the first annual service of a boiler installed by C&R 12 months ago. The service was the most thorough and careful I have seen compared with the national company that serviced my previous boiler. I have nothing but praise for the people at C&R who have been exceptionally responsive whenever needed for any plumbing work.
Customer in Essex Posted on 04/03/2021 , work completed 03/03/2021
New boiler
Customer Service
Quality
Value
Work completed to agreed schedule & budget. Fab service and before, yearly boiler service. Friendly but professional staff. Thank-you C&R (Jamie) for your personal phone call and comments also the lady on the phone. WOULD HIGHLY RECOMMEND.
Customer in Essex Posted on 23/02/2021 , work completed 01/02/2021
Brilliant Service
Customer Service
Quality
Value
Paul was knowledgeable, friendly, punctual and efficient. I will be using them again and would recommend them to friends and family.
Customer in Essex Posted on 27/01/2021 , work completed 25/01/2021
Excellent
Customer Service
Quality
Value
Not only both Mr Brown and Mr Knights are courteous beyond compare, they are also very knowledgeable in their field. They patiently answered my questions and explained remedial options. Servicing of my boiler and repairing of my hot water cylinder was done quite swiftly and efficiently, at the precise scheduled date and time - the work areas were left neat and clean.
Customer in Essex Posted on 14/01/2021 , work completed 08/01/2021
Replacement Radiator
Customer Service
Quality
Value
Paul refitted and replaced a new radiator. He was very efficient and completed the work very professionally. C&R plumbing and heating contractors ltd arer highly recommended
Brian in Colchester Posted on 07/01/2021 , work completed 05/01/2021
Reliable, courteous & trustworthy
Customer Service
Quality
Value
We were very fortunate when a friend recommended C & R to us two years ago. Since then, the company has carried out boiler servicing and new CH installation work for us - the most recent this month when 8 radiators were replaced and the system power-flushed clean. We have been very happy with all the work that C & R has done. The team are all courteous, reliable and 100% trustworthy and are a pleasure to have working in the house. C & R carries out high quality work, within agreed timescales and at the price originally estimated. Earlier in the year - in the heart of lockdown - our boiler needed urgent attention. Jamie Brown talked us through the problem via FaceTime, resolved the immediate issue and then visited as soon as it was safe to check and complete the job. All very much appreciated. I recommend C & R with no hesitation or reservation.
Stephen in Colchester Posted on 18/12/2020 , work completed 10/12/2020
Great service.
Customer Service
Quality
Value
Great service from local firm. Have used many times for annual boiler service and anything required in between.
Customer in Essex Posted on 30/11/2020 , work completed 27/11/2020
Replacement of shower screen
Customer Service
Quality
Value
Prompt response to enquiry. Good presentation of quote. After advising quote acceptance prompt reply and date of work to be done. Traders arrived on time and completed work well. Phone call to advise work finished early therefore quoted price will be reduced. What good service?
Customer in Essex Posted on 20/11/2020 , work completed 19/11/2020
Reliable and speedy service
Customer Service
Quality
Value
I have been relying on Jamie and the rest of the team at C&R for many years and wouldn’t trust anyone else with our plumbing. They always arrive on time for a job and their work is exemplary to a very high standard. They completely refitted our bathroom last year and it looks superb. I recently had a plumbing emergency and Jamie arrived within hours. Highly recommend this company, first class service.
Customer in Essex Posted on 14/11/2020 , work completed 07/11/2020
Routine boiler service
Customer Service
Quality
Value
5 star performance - on time as arranged, friendly, efficient and good value for money. Highly recommended.
Rupert Posted on 16/10/2020 , work completed 14/10/2020
Fantastic Job
Customer Service
Quality
Value
I tasked Jamie and his team to move my boiler, instal an under the stairs WC and replace some radiators. Jamie came with sensible COVID precautions and a great attitude. He helped me visualise what needed to be done, gave a fair price and also was willing to work around other trades that I had organised. I couldn’t be more pleased. I have no hesitation in recommending C&R Plumbers.
Customer in Essex Posted on 22/09/2020 , work completed 17/09/2020
Replace old copper cylinder and upgrade to unvented system
Customer Service
Quality
Value
I asked C & R to visit to advise on how to improve the pressure for two showers and install two heated towel rails. Jamie visited punctually and was very professional. He offered suggestions and we discussed the pros and cons, he was open, honest and thorough. We opted for the cylinder removal and a new unvented system to go in the loft. His quote came through three days later and was clear and seemed a good price. We agreed a start date for two weeks later for a two day install. Well everything went as promised. Tommy and Paul turned up on time both days, worked quickly and cleanly, tidied up as they went and were cheerful and polite. The sort of tradesmen you are happy to have in your house. They finished by 5pm on the second day. They thoroughly tested the system and the rest of the house to make sure everything was working properly. They then invited me to inspect the work and explained what they had done and how it all works. The invoice came through a few days later with no hidden extras exactly as quoted. We now have two very good showers and smart heated towel rails. I would thoroughly recommend C &R to everyone. It’s how plumbing and heating should be !
Graham Posted on 10/08/2020 , work completed 24/07/2020
Endorsement Reference - reliable, honest plumbers...
Customer Service
Quality
Value
New boiler and extensive plumbing work on an extension, v.happy
Neill, Endorsement Reference Posted on 30/07/2020 , work completed 06/11/2019
Endorsement Reference No hesitation in recommending this trader
Customer Service
Quality
Value
Most recently the trader conducted our annual boiler service which, as ever, was done efficiently and professionally. Previously the trader has completed major works in the renovation and extension of our property - from 2-bed to 4-bed with new open plan lounge/kitchen/dining room - commencing 2017, including new boiler/cylinder installation, new bathroom/ensuites installation, new underfloor pipework for hot/cold water throughout, integrate old with new radiators/central heating system. Communication was excellent throughout, worked well as part of the wider build team, always polite, quick to resolve any issues - will continue to work with this trader for annual services and any future additional work, and would recommend without hesitation.
Sarah, Endorsement Reference Posted on 30/07/2020 , work completed 23/03/2020
Endorsement Reference Simply the best
Customer Service
Quality
Value
We had our 21 year old boiler and radiators replaced. I checked many local installers to discuss our options and obtained different quotes. C&R are a small, long established, family team and impressed us the most with their genuine positive can-do attitude and depth of heating system knowledge. Punctual too. They worked very hard and every aspect was carried out to our complete satisfaction. First rate workmanship. No hidden charges or other costs. Excellent follow up service since to check all was well. I couldn't recommend them more highly.
Rick n Sue, Endorsement Reference Posted on 30/07/2020 , work completed 27/08/2019
Endorsement Reference A Company in a million
Customer Service
Quality
Value
Problem with the bathroom toilet, detected a leak now waiting for a replacement toilet. The service which we have received from C & R has always been excellent, they are reliable, always punctual and leave the site very clean, if it is necessary to leave the house while the work is being carried out I feel confident to leave the house knowing that C & R staff are completely Honest.
A Chilver, Endorsement Reference Posted on 30/07/2020 , work completed 10/07/2020
Endorsement Reference Nothing but Praise
Customer Service
Quality
Value
Recently had new boiler fitted. Excellent work from start to finish. Started promptly, explained the process, cleaned up at the end and made sure everything was explained to me. No hesitation in recommending this company.
Ronni, Endorsement Reference Posted on 30/07/2020 , work completed 10/06/2020
Endorsement Reference Excellent local family firm of plumbers and heating engineers
Customer Service
Quality
Value
I have used C&R for approximately 10 years, both on my personal residential for boiler replacement and servicingproperty, and also on 4 rental properties where they have replaced boilers, along with annual service and safety checks, I provide them tenant contact details, they then liase and book in direct, clients have never said a bad word, totally trust them to leave them unsupervised in any property, and to do an excellent and safe job.
Tony Kent, Endorsement Reference Posted on 30/07/2020 , work completed 28/05/2020
Endorsement Reference Highly recommended
Customer Service
Quality
Value
We have used C & R for many years now. Always prompt, professional and extremely helpful. They have done everything from installing new boilers in our properties , bathroom installations and smaller jobs but service levels always excellent and competitive pricing. Would have no hesitation in recommending their services
Diane, Endorsement Reference Posted on 30/07/2020 , work completed 20/05/2020
Endorsement Reference A great reliable company
Customer Service
Quality
Value
I have my 5 boilers serviced every year. Gas safe certificates completed every year for my rental properties and other work as well. I have alway found them friendly, reliable and arrive at the time and day they say they will come. They are also very clean workers and take away all the rubbish from any parts they may fit
Mrs Dixon, Endorsement Reference Posted on 30/07/2020 , work completed 17/07/2020
Endorsement Reference Dependable plumbing and heating
Customer Service
Quality
Value
Had a leak on Sunday from boiler. Someone came same day and stemmed the leak. Diagnosis was a new immersion and a warning that the problem could also be a crack in the boiler. Came next day with new immersion but he showed me that there was a crack in the boiler where the immersion is attached. Left me with something to empty the boiler as water was still filling it from faulty stop valve. Fitted a new boiler next day and replaced piping and put a new stop cock in at a better place than the original. Cleared up and left the area tidy. Also they look after my central heating on an annual service. Have corrected faulty work from the original installer.
Bill Burgess, Endorsement Reference Posted on 30/07/2020 , work completed 02/07/2020