Happy New Year to David of CAFCO. This is my 2nd official review, and I wrote a very long detailed review which I posted almost 2 yrs ago on 31/1 /2019. Since then I have had 2 Annual Gas Services. David is efficient, reliable and a consistently excellent Gas Service Engineer, as well as being very charming and thorough in everything that he does. I postponed my Annual Gas Service and Boiler check (which should have been in April 2020), until September 2020, because I was worried about Covid, and decided to wait until I had had a short Summer holiday when Lockdown was lifted in July 2020. As always David was on time, and arrived wearing a mask. I also wore a mask to protect him whilst he was working in my house. David let me know exactly his estimated time of arrival, which was slightly later than anticipated, and suited me perfectly. He serviced my Potterton Boiler; checked all the radiators and checked in the loft, as well as making sure there were no gas leaks. David filled up all the paper work as usual and left me a copy, and I paid with a debit card. Thank you David for being so thorough, and thinking of other people's safety. I hope lots of people read my appraisal and book David for when they next need a Gas Safety check or Boiler Service. 100% recommended by myself. I look forward to booking David again a little later in the year for my Annual Gas Service and Safety Check. Best wishes Jill

I booked David by text, having got his number from the website. He was available the next day. He arrived a little later than booked as the previous job overran, but that was not an issue and he did text to check. He was courteous, helpful, explained what he was doing at each stage, pointed out issues and fixed a minor problem with the heating circuit pressure valve at no additional cost. He used dustsheets, made sure the area was clean after the job and inspired me with confidence I had hired someone who was thoroughly professional. Nothing negative to note.

The kitchen tap in my daughter’s flat needed replacing. David replied promptly to an email enquiry. He was up-front with costings and we agreed a date for the work to be carried out. He turned up on time and carried out the work in a covid secure manner. I would have no hesitation in contacting David if I need a plumber again in the future.

Having just bought our first house and getting the timelines mixed up we were in a pickle and called on David to help us out. He quoted for new rads downstairs, fixing up some redundant piping and capping off the (homemade) gas fire on Thursday, and he completed the work on Monday just in time for us to have the floorboards cleaned up the next day. David was a cheery and polite worker and answered all of my questions about the heating system and future work that we have been thinking about completing. And as a bonus he is the first tradesperson we have had that has been wearing COVID related PPE. Would 100% recommend to a friend.

A) I first called upon David last May for my regular Gas Central Heating Service.David was very charming, and he told me the exact price of the full service, explaining everything that he would be doing. He arrived on schedule, checked all my radiators and the tank in my loft, as well as servicing my boiler. David made me feel completely at ease by explaining everything, and filling in all the paperwork. I had intended to write a super review last year, but unfortunately I was unwell, thus my review is a little late. B) Just over two weeks ago I suddenly realized that my radiators were cold, as I was about to go to Salsa that evening. I decided to stay at home instead, and borrowed various heaters from my family. I left a message with David on his mobile, and spoke to him the following morning. Luckily I did have hot water, and David told me various parts to check in my airing cupboard, which might possibly need replacing, so that he could have them ready if needed in his van. I had no time to see him before Thursday of that week, and he very kindly fitted me in at midday because I hate early mornings.David arrived on time, checked everything and changed a valve.Thank you David for being so efficient, and rescuing me. I am truly grateful, as this happened just before the weather turned really cold that week. I shall of course be booking David again for my annual service in May this year. It goes without saying that I recommend Cafco to others at every opportunity. Many thanks

David was excellent right from my initial conversation with him when enquiring about a quote for replacing my mothers boiler all the way through to ensuring that we explained exactly how all the controls worked and all the tests that had been undertaken once the work was complete. In addition, David and the team looked after my Mum well during a chilling day in January when the work was completed, making sure that she was kept warm. Great around service and we would have no hesitation in using CAFCO again.

Fabulous customer service - David was abroad when I called but was kind enough to return my call with some initial advice. As we couldn’t resolve the issue he came over on his first day back at work and very quickly diagnosed and fixed the issue which turned out to be a blocked pipe stopping our hot water supply. David is extremely knowledgeable, professional and reliable. Highly recommend CAFCO - how rare it is these days to find a company you can put your trust in. I’m absolutely delighted with the outcome and will definitely be in touch soon about some other hopefully minor issues.

Cafco is a gem of a company. Honest, reliable, punctual and trustworthy. Would not hesitate to recommend to friends and colleagues. Thank you David.

We have used CAFCO Ltd many times for our plumbing and heating needs. This time was fitting an electric shower. Service was quick, courteous and very neatly done. All communication was prompt, fantastic customer service from a local family firm. Will definitely use again and totally recommend to everyone to use.

We've used David twice now. Firstly to fit a new shower pump and then to replace a leaking hot water cylinder. On both occasions we were very impressed with his quick and efficient service and friendly nature. The work was carried out very professionally and left very tidy. Would definitely recommend.