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Keytek Locksmiths

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb keytek logo yell 1

4.0

10 Reviews

About

Keytek Locksmiths has been established for over 15 years and are the UK’s largest national emergency locksmiths. Whether you are locked out, moving house, office or simply need to update your security our local mobile locksmiths will be there to help you.

We aim to respond with efficiency and haste to provide the ultimate in security solutions to our Nationwide customer base.

What we do

  • Locksmiths

    • Emergency locksmith service
    • Access control
    • Comprehensive locksmith service

Customer reviews

4.0
10 reviews
Customer Service
4.4
Quality
4.1
Value
3.4
Sort by
Fast but ridiculously expensive
Customer Service
Quality
Value
Called Keytek, who quickly responded to my call for a broken lock on a tenanted flat, agreed to the £80 per hour plus materials charge. Keytek duly responded, however I was then contacted to pay the bill to find I'd been charged £270 in total, which included £148 for what I can gather is for a new mechanism, which is in essence a £50 part. I have no issue with labour charge or paying for parts, however the uplift of costs on parts is ridiculous.
Customer in South Lanarkshire21/10/2019
Beware of Keytek!
My UPC door was not responding to my key. Contacted Keytek, They sent out a so called locksmith. You assume these people are professional, Yes? Not so! He removed the handles, snapped the barrels, Then drilled out the gear box of my door! During this time he made 20 calls seeking advice. On 3 occasions he took photos and sent them off to somebody. When asked, I am nearly there!! After 2 hours, he packs his tools (2:30pm) And tells me he will be back at 6pm with another locksmith! 7 pm, I contact Keytek! I am told he is running late, Another hour! 8pm a different locksmith turns up, who questions everything the first did. I had a seized hook, no need to drill out the gearbox! No explanation why the first guy did not come back? I was initially told that Keytek would replace the gear box. Now I am informed that Keytek technical department feel the first locksmith acted professionally! Totally contradictory. When the first locksmith was in my house, destroying my door, I inquired about the cost to me for a new gear box for the door? 300 pounds, plus labour, plus VAT. Roughly 500 pounds!The second locksmith replaced the gear box, replaced the problem bar hook, They come as a pair, So he replaced both! Labour and VAT, 195 pounds! Not once has anybody from Keytek apologised to me. There customer care is a disgrace! They are nothing more than an agency! They sub the work out, then take 60% of the fee!
Customer in Dorset04/06/2019 (Reviewer did not use service)
Outrageously expensive
Customer Service
Quality
Value
The tradesman was here for just over 20 minutes fitting a multi-purpose lock and for that I was charged £152 - 40. The person doing the job was polite and efficient, but how can this charge be justified? It doesn't reflect the quote I was given over the phone. I shall go to an "independent" lock-smith in future.
Customer in Dorset15/04/2019
Very useful emergency service but unreasonably expensive
Customer Service
Quality
Value
Keytek provided a very good service – apart from its cost – when the front door lock of an empty rural property failed on a Saturday afternoon. Given the travel involved, its labour charge of £140.40 (incl. VAT) per hour might have been reasonable if replacing the lock had taken less than an hour, as expected. However, it proved difficult and Keytek charged another £140.40 for the additional 27 minutes, because it charges a full hour’s labour, at the same rate, for any part of an hour – which seems exorbitant. Following our feedback it refunded half an hour’s labour, but another time we’d try very hard to contact a local firm directly.
Pelmet01/08/2018
Fast and efficient service
Customer Service
Quality
Value
New locking mechanism on front door needed. Three keys supplied. Two other doors checked and they didn’t need new locks just wd40!
Thomas16/02/2018
Very satisfied
Customer Service
Quality
Value
Keytek were extremely helpful when our old Victorian lock broke on our cellar door. They arrived very promptly and sorted the issue within about 20 minutes, which we were highly impressed with. There were no hidden costs and we were very grateful for the service
Anonymous, .22/12/2017
Fast response, good workmanship, Five stars.
Customer Service
Quality
Value
Conservatory door wouldn't open as the 5 point locking mechanism had failed and the key wouldn't turn. Martyn from Keytek arrived within an hour got the door open, greased the existing 5 point lock and fitted a new key barrel. He didn't push for lots of new parts or work over the hour. 1 month on it is still working perfectly. I would definitely use Keytek again.
Mrs Harvey, .26/11/2017
Satisfied Customer
Customer Service
Quality
Value
Very happy - arrived very quickly and worked quickly and efficient to fix the problem and get door open and replace the lock, as a doctors surgery we needed to access the treatment and we couldn't have asked for better service.
Caroline Pugh, .22/11/2017
Very good
Customer Service
Quality
Value
We needed a lock replacement and a locksmith came in, very good at communicating what was going on and he was 5 minutes early to the job
FRW, FRW20/11/2017
Quick and efficient lock replacement
Customer Service
Quality
Value
Front door lock replaced. Trader arrived on time as agreed and did the lock replacement well. A bit suprised that no attempt was made to repair the original jammed lock but maybe his experience told him that was a non starter.
Annette, Annette16/11/2017