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CareCo

4.9

102 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 10:00–16:30

About

At CareCo, we believe that when your mobility changes, your life doesn't have to.

Since our beginnings in a barn in 2009, we've grown into the UK's leading mobility retailer, dedicated to making every day better for people up and down the UK. Our extensive range includes mobility scooters, riser recliners, wheelchairs and daily living aids, all designed to keep you active, independent and comfortable. And because there’s no one-size-fits-all approach to your mobility, our nationwide showrooms let you get hands-on with a product before you buy.

We’re more than just a retailer. We're always by your side in your journey towards greater independence, with services like Home Installation, expert engineering and product support to help you get more from your mobility aids. Find us online, in our showrooms or on the phone 7 days a week, ready to make your every day a better day.

What we do

  • Disability and mobility

    • Rise and recline chairs
    • Wheelchairs
    • Bathing aids
    • Home adaptations
    • Powerchairs
    • Stairlifts
  • More Services

    • mobility scooters
    • walking aids
    • adjustable beds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
102 reviews
Customer Service
4.9
Quality
4.8
Value
4.8
Sort by
Three piece suite
First delivery was chair installed with utmost care and drivers very pleasant then went back on 17thOctober to order settee to match. This was delivered within the time specified. the drivers who installed (Shaun and Paul) were very careful, tested everything and were very efficient. Excellent service and would recommend to anyone. Also on visiting the Store Hannah and Shai were very helpful, you were made to feel very comfortable.
Customer in Cheshire West and Chester Posted on 30/11/2025 (Reviewer did not use service)
The trader replied (on 01/12/2025)
Thank you for your lovely review, I am so pleased to hear that both Hannah and Shai were helpful and made you feel comfortable during your visit to our showroom. I am also thrilled to read that both Shaun and Paul were efficient and excellent, I will be sure to pass this on to them. I really hope you enjoy sitting and relaxing on your new sofa and chair, thank you for choosing CareCo, we look forward to welcoming you back in the future!!
My new mobility scooter
Customer Service
Quality
Value
I bought an Abilize Ranger Li to enable me to give our border terrier, Rosie, long walks. Osteoarthritis prevents that otherwise. I am absolutely delighted with the scooter. It gives a smooth ride on our uneven pavements and the mirrors give me a very clear rear view to avoid Rosie being surprised by other dogs coming up behind us. Controlling the scooter is very simple and it is really comfortable. I was also delighted with the home delivery and set-up process. It was done by very helpful people, at the expected time, and no packaging was left behind. It's also worth pointing out that I had gone to CareCo's nearest showroom (on a Sunday) and was given plenty of time to test drive 3 different models of scooter that met my needs. That included driving outside. The staff were very helpful and I was able to make my own choice.
Customer in Tyne and Wear Posted on 28/11/2025 , work completed 25/11/2025
The trader replied (on 01/12/2025)
Thank you for your lovely review. I am so pleased that our showroom staff gave you the time you needed to look around and test out our scooters and what a great choice you have made in choosing our Abilize Ranger!! I will pass on your thanks to our delivery team, they will be thrilled to read your review, it is so nice to hear that they took their time to unpack the scooter and make sure you knew how to use it before taking all the packaging away. I hope you enjoy many trips out and about with Rosie. Thank you for choosing CareCo, we look forward to welcoming you back!!
great service
Customer Service
Quality
Value
great service in the shop. took all the time I needed to make my choice and good advice. No pushing g for more expensive ones. The delivering was quick and a nice young man installed the share and took the old one away. Very pleasant and helpful. greatly recommended.
Customer in Greater London Posted on 28/11/2025 , work completed 28/11/2025
The trader replied (on 01/12/2025)
Thank you for your kind review, I am pleased that our showroom staff gave you the time you needed to look around and choose what you needed. I am also pleased to hear that our delivery team were nice, pleasant and helpful, I will pass this back to them. Thank you for choosing CareCo, we look forward to welcoming you back!!
Excellent delivery service. Quality chair
Customer Service
Quality
Value
Excellent delivery service, the men who delivered and installed the MaxiComfort Oasis chair were friendly happy courteous men. The chair is extremely comfortable, sturdy and just what hubby needed (as he struggles with getting out of furniture) with this chair its a doddle
Customer in Lancashire Posted on 28/11/2025 , work completed 23/10/2025
The trader replied (on 01/12/2025)
Thank you for your lovely review!! What a great addition to your home, the Maxi Comfort Oasis Chair I am so pleased that both you and your husband are happy with it and it helps him with his day to day mobility needs. I will pass on your thanks to our delivery team they will be thrilled. Thank you for choosing CareCo, we look forward to welcoming you back!!
Excellent chair
Great chair. Delivery men fantastic. Really pleased with it. So easy to use. Would recommend to anyone. Great price too.
Customer in Tyne and Wear Posted on 27/11/2025 (Reviewer did not use service)
The trader replied (on 01/12/2025)
Thank you for you kind review!! I am so pleased that the delivery went well and our team were fantastic, we hope you enjoy sitting and relaxing in your new chair. Thank you for choosing CareCo!!
Mobility scooter delivery
Customer Service
Quality
Value
Mick & Dave were punctual , friendly & very helpful with delivering my scooter & explained in detail how everything worked . It has been a pleasure dealing with care co . Thank you & kindest regards.
Customer in South Yorkshire Posted on 21/11/2025 , work completed 18/11/2025
The trader replied (on 01/12/2025)
Thank you so much for your lovely review!! We’re delighted to hear that Mick and Dave were on time, helpful and gave a detailed explanation for your new scooter, I will pass on your thanks I'm happy that your journey so far with CareCo has been excellent, thank you again for choosing CareCo!
Careco experience
Customer Service
Quality
Value
From ordering riser recliner chairs to delivery everything was smooth. Knowledgeable sales assistant Efficient and courteous delivery assistants Explanation of controls etc excellent. Would definitely recommend this company
Customer in West Yorkshire Posted on 21/11/2025 , work completed 20/11/2025
The trader replied (on 01/12/2025)
Thank you for your lovely review!! I am so pleased to hear that your customer journey has been smooth from start to finish and that our advisors were efficient and courteous, we really do aim to be the best for our customers. Thank you for choosing CareCo, we look forward to welcoming you back!!
Very efficient
Customer Service
Quality
Value
Contacted me day before as I was first delivery. Followed my directions and arrived promptly. Friendly. Put up chair quickly and then spent time explaining all functions. No negatives. Thank you
Customer in East Riding of Yorkshire Posted on 21/11/2025 , work completed 19/11/2025
The trader replied (on 01/12/2025)
Thank you for your review! We’re delighted to hear that you were happy with the delivery and they arrived on time. We really appreciate your feedback as we are proud that our delivery teams are friendly and professional throughout their time with our customers, I will pass on your thanks. Thank you again for choosing CareCo.
Riser/Recliner Chair
Customer Service
Quality
Value
We recently ordered a riser/recliner chair from Care Co in Canterbury. The showroom staff were extremely helpful in making sure that we ordered a chair that was suitable for my wife and would fit within our home. The chair was delivered and assembled yesterday by Graham and Bailey. They were fantastic; polite, professional and extremely friendly. They arrived on time, were extremely neat and tidy, and made sure that the chair was positioned exactly were my wife wanted it. They then explained, in detail, exactly how the chair worked and only left when they were sure everything was OK. Well done and thank you.
Customer in Kent Posted on 20/11/2025 , work completed 19/11/2025
The trader replied (on 01/12/2025)
Thank you so much for your kind review! We’re delighted to hear that our showroom staff at Canterbury were extremely helpful during you most recent visit. It is also so nice to hear that our delivery team of Graham and Bailey were polite, professional and took their time to assemble the chair and demonstrating them until you were both happy, it does make the whole service from start to finish go smoothly and enjoyable. I will pass on your comments and wish to thank you again for choosing CareCo
Very pleased with ordering and delivery
Customer Service
Quality
Value
After seeing the CareCo advertisement on TV I decided to look them up. Discovering a great selection of seating I decided on the Wentworth fireside chair. Ordering was simple and straightforward. Chair was delivered when expected by friendly, helpful Dave and Mick who rung half an hour before delivery as promised, Good work chaps! The chair is very comfortable just what I've been looking for and great service. Many thanks CareCo!
Customer in Derbyshire Posted on 19/11/2025 , work completed 19/11/2025
The trader replied (on 01/12/2025)
Thank you so much for your lovely review! What a great decision to purchase the Wentworth Fireside Chair, I hope you enjoy many hours sitting in your new chair. I am pleased to hear that our delivery guys Dave and Mick were friendly and helpful. I will pass on your comments and wish to thank you again for choosing CareCo!