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CareCo

4.9

102 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 10:00–16:30

About

At CareCo, we believe that when your mobility changes, your life doesn't have to.

Since our beginnings in a barn in 2009, we've grown into the UK's leading mobility retailer, dedicated to making every day better for people up and down the UK. Our extensive range includes mobility scooters, riser recliners, wheelchairs and daily living aids, all designed to keep you active, independent and comfortable. And because there’s no one-size-fits-all approach to your mobility, our nationwide showrooms let you get hands-on with a product before you buy.

We’re more than just a retailer. We're always by your side in your journey towards greater independence, with services like Home Installation, expert engineering and product support to help you get more from your mobility aids. Find us online, in our showrooms or on the phone 7 days a week, ready to make your every day a better day.

What we do

  • Disability and mobility

    • Rise and recline chairs
    • Wheelchairs
    • Bathing aids
    • Home adaptations
    • Powerchairs
    • Stairlifts
  • More Services

    • mobility scooters
    • walking aids
    • adjustable beds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
102 reviews
Customer Service
4.9
Quality
4.8
Value
4.8
Sort by
A very pleasurable shopping experience
Customer Service
Quality
Value
On 5th November 2025 we stepped into Care Co's showroom in Bristol and found to our delight a wide range of riser recliner chairs. Gareth greeted us and established what we were looking for. He showed us those in the range that would suit our needs and left us to try them out in our own time. He came back and answered all our questions, in a thoroughly knowledgeable way. We were with him for about two hours. When we left to go for lunch he was not pushy in any way and expected us to take time to think about our purchase. Returning an hour so later we were greeted like old friends and again told to take our time making up our minds, choosing colours and that which fitted each of us correctly. Another hour or so and we ordered two different chairs, one for each of our needs... Upon delivery of the first chair, Jack and Stevan carefully unloaded it from the van and put it on a trolley to transport it down the sideway to the rear of the house and then lifted through the patio door and unwrapped it from its "raincoat".(very well covered and protected) They assembled the chair and Stevan demonstrated how it all works and put it in its new home, whilst Jack gathered up all the wrapping and put it in the van. Both of them were very happy in their work and answered all our questions. As a company Care Co. appears to excel in their customer service.
Customer in North Somerset Posted on 18/11/2025 , work completed 18/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Gareth in our Bristol showroom welcomed you both into the store and allowed you to take your time in trying out our range of rise and recliners. I am pleased to hear that on your return he was exactly the same, friendly and receptive explaining the different features and chairs available. I am also very happy to read that our delivery team, namely Jack and Stevan were polite, professional and took their time to assemble the chairs and demonstrating them until you were both happy, it does make the whole service from start to finish go smoothly and enjoyable. I will pass on your comments and wish to thank you again for choosing CareCo!
Recliners chairs
Customer Service
Quality
Value
Two recliner chairs delivered and built by Kevin and Justin B. Quick and efficient with demonstration. Excellent.
Customer in Kent Posted on 18/11/2025 , work completed 18/11/2025
The trader replied (on 19/11/2025)
Thank you for your review! We’re delighted to hear that Kevin and Justin B were quick and efficient whilst completing the delivery and demonstration, I will pass on your thanks I'm happy that your journey so far with CareCo has been excellent, thank you again for choosing CareCo!
Excellent service
Customer Service
Quality
Value
Amazing service start to finish, from help picking my chair to the delivery, the delivery guys even took my old chair out. Highly recommended. Top notch service
Customer in Warrington Posted on 18/11/2025 , work completed 18/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your amazing review! We’re delighted to hear that your customer journey from start to finish has been amazing and the delivery guys made the delivery smooth and enjoyable. It’s great to know that you are enjoying the use of your new chair. Thank you again for choosing CareCo!
Great service
Customer Service
Quality
Value
Got a recliner chair delivered today by Dave and Richard from Care Co, amazing service as they went above and beyond helping me! After they showed me how to use it, I was away and confident with it. I would highly recommend using care co
Customer in West Yorkshire Posted on 17/11/2025 , work completed 17/11/2025
The trader replied (on 18/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Dave and Richard brightened up your day and made the delivery smooth and enjoyable. It’s great to know that you are already confident in using the chair and are comfortable and cozy. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Fantastic Service
From start to finish ie. From the showroom in Bournemouth (Tim) to the delivery of my mother’s recliner chair.(Brandon/Stevan). The service has been out of this world. I never knew you could be fitted for a chair, which was done at the showroom with great tact and diplomacy. I was contacted for delivery last week and we sorted it out for today. Delivery drivers Brandon and Stevan contacted me, gave me a time and were spot on, friendly and very helpful, but the chair together and showing mother how to use it. Fantastic Thank You.
Customer in Hampshire Posted on 17/11/2025 (Reviewer did not use service)
Replacement Chair
Customer Service
Quality
Value
We bought 2 chairs from Care Co. There was a minor problem with one of them and a phone call solved it. They replaced the chair and Brandon and Stevan delivered it this morning as promised. They were very pleasant and helpful and I would willingly recommend you. Thank you
Customer in Bournemouth, Christchurch and Poole Posted on 17/11/2025 , work completed 17/11/2025
The trader replied (on 18/11/2025)
Thank you so much for your lovely review! I am sorry to hear there was a slight problem with one of the chairs but pleased to read it was resolved with a telephone call to our advisors. I am delighted to hear that Brandon and Stevan kept their promise and made the delivery of the new chair as smoother process as it could be. We’ll be sure to pass along your kind words to them — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
excellent service from start to finish
Customer Service
Quality
Value
excellent service from start to finish we were welcomed as soon as we entered the shop and everything was clearly explained and demonstrated a delivery date was set from a phone call then notified just before they were to arrive, Phil was friendly and helpful all the way threw with no problems at all the chair is an absolute delight and is already helping my back in the vibration mode
Customer in Norfolk Posted on 16/11/2025 , work completed 14/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that your experience with CareCo from start to finish was excellent from the showroom right the way through to the delivery. I am pleased to hear that Phil was friendly and very helpful I will be sure to pass on your thanks and that the vibration mode is working wonders. Thank you again for choosing CareCo!
It’s in the Name
Customer Service
Quality
Value
It’s in the Name, Care&co are the best firm I had the pleasure to deal with from beginning to end, shame I couldn’t give them more stars 🌟 I visited their showroom in Plymouth where I had the pleasure of meeting Kris a lovely young man who served me with care and attention and sold me just what I wanted without any agendas, got my chair delivered by 2 lovely gentlemen by the name of Stevan and Jack, couldn’t ask for more kindness, care and attention. For all your mobility needs and more go to Care and CO
Customer in Cornwall Posted on 14/11/2025 , work completed 14/11/2025
The trader replied (on 18/11/2025)
Thank you so much for your lovely review and your kind words! We’re delighted to hear that Kris in our Plymouth showroom looked after you whilst there and managed to take care of your needs. I am so pleased that Steven and Jack brightened up your day and made the delivery smooth and enjoyable. It’s great to know that you will already be comfortable and cozy in your new chair. We’ll be sure to pass along your kind words to both the showroom and the delivery team. Enjoy your new chair, and thank you again for choosing CareCo!
Fantastic
Customer Service
Quality
Value
Baily & Sonny delivered two chairs today and you couldn't ask for a better pair of delivery drivers. They were polite, friendly, informative and efficient. They explained everything and made sure my elderly mum knew what to do and how to use the chairs. Thanks so much.
Customer in Kent Posted on 14/11/2025 , work completed 14/11/2025
The trader replied (on 18/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Bailey and Sonny brightened up your mum's day and made the delivery smooth and enjoyable. It’s great to know that you’re mum will already be comfortable and cozy in her new chair. We’ll be sure to pass along your kind words to them — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Bailey and sonny who delivered the chair where polite
They put the chair together for me ok and they made sure that it worked ok and they put the chair were i wanted it
Customer in Kent Posted on 14/11/2025 (Reviewer did not use service)
The trader replied (on 18/11/2025)
Thank you for your kind words, I am pleased that our delivery team were able to delivery and set up your new chair in the exact spot you wanted it. I hope you enjoy being lovely and comfortable in your new chair and thank you again for choosing CareCo!