Endorsed by Which?

CareCo

4.9

102 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 10:00–16:30

About

At CareCo, we believe that when your mobility changes, your life doesn't have to.

Since our beginnings in a barn in 2009, we've grown into the UK's leading mobility retailer, dedicated to making every day better for people up and down the UK. Our extensive range includes mobility scooters, riser recliners, wheelchairs and daily living aids, all designed to keep you active, independent and comfortable. And because there’s no one-size-fits-all approach to your mobility, our nationwide showrooms let you get hands-on with a product before you buy.

We’re more than just a retailer. We're always by your side in your journey towards greater independence, with services like Home Installation, expert engineering and product support to help you get more from your mobility aids. Find us online, in our showrooms or on the phone 7 days a week, ready to make your every day a better day.

What we do

  • Disability and mobility

    • Rise and recline chairs
    • Wheelchairs
    • Bathing aids
    • Home adaptations
    • Powerchairs
    • Stairlifts
  • More Services

    • mobility scooters
    • walking aids
    • adjustable beds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
102 reviews
Customer Service
4.9
Quality
4.8
Value
4.8
Sort by
Grand Premier Chair
Customer Service
Quality
Value
Excellent service from Clark who delivered and installed the chair. Excellent customer care, clear instructions and answered all questions very clearly, thank you. Time will tell about the quality and value for money but initial thoughts are positive.
Customer in Essex Posted on 13/11/2025 , work completed 13/11/2025
The trader replied (on 18/11/2025)
Thank you so much for your lovely review! I am so pleased to hear that your new chair has been delivered and installed professionally and our team answered all your questions. I hope you enjoy your new chair, and thank you again for choosing CareCo!
Chair delivery
Riser recliner delivery. Contacted day before to agree time. Driver turned up exactly on the agreed time. Put chair together and made sure I was happy about using it. All very professional.
Customer in Hertfordshire Posted on 12/11/2025 (Reviewer did not use service)
The trader replied (on 18/11/2025)
Thank you so much for your lovely review! I'm so pleased that the delivery went smoothly and our team arrived on time and set up your new chair for you. It’s great to know you’re already comfortable and cozy in your new chair. We’ll be sure to pass along your kind words to them. Enjoy your new chair, and thank you again for choosing CareCo!
Professional and caring
Customer Service
Quality
Value
Our experience with CareCo was a helpful and professional one. From the personal showroom care by everyone, and especially Helen, (Cheltenham) through to the delivery of dad’s scooter. Delivery by Rick was professional and caring. Rick’s clear and helpful instructions ensured dad was ready and safe in regaining some of his much wanted independence again as he excitedly took ownership of his scooter.
Customer in Gloucestershire Posted on 10/11/2025 , work completed 30/10/2025
The trader replied (on 11/11/2025)
Thank you so much for your lovely review, I am so pleased that Helen and the team at our Cheltenham Showroom showed you and your family care whilst there selecting your dad's new scooter. I'm glad that Rick was also as professional on the delivery, I will be sure to pass on your thoughts to the team. I hope the weather gets better so your dad can get out and about to enjoy the scooter.
Delivery of chair
Customer Service
Quality
Value
Phil and Justin were very efficient, kind and cheerful on such a miserable rainy morning. Very quick and without effort they removed my old chair, and replaced it with my lovely new chair. The handset was explained to me, and demo given, advice given about casters for chair also given. Thank you guys, now all snuggled up in my lovely new chair.
Customer in Kent Posted on 10/11/2025 , work completed 25/11/2010
The trader replied (on 11/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Phil and Justin brightened up a rainy morning and made the delivery smooth and enjoyable. It’s great to know you’re already comfortable and cozy in your new chair. We’ll be sure to pass along your kind words to them — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Great delivery demonstration of recliner chair
Second purchase from Blaydon store served by Lisa both times took time to show full range of scooters chairs available and very patient gave us time to make sure of our choice,no pressure. Paid for chair bought some arm covers and cleaning kit for chair and delivery by engineer all arranged at visit. Delivery day received a call from engineer's Dave and Kash when 40 minute away delivery was very professional chair was placed where we requested all packing was removed delivery instructions left and all controls explained and demonstrated before signing for chair.lisa ,Dave and Kash all a credit to your company.
Customer in Tyne and Wear Posted on 07/11/2025 (Reviewer did not use service)
The trader replied (on 11/11/2025)
Thank you so much for sharing such a wonderful review! We’re absolutely delighted to hear that your second experience with our Blaydon store was just as positive as the first. Lisa will be so pleased to know her patience and care helped you find the perfect chair, and we’ll be sure to pass your kind words on to Dave and Kash too — they’ll be over the moon to know their professionalism made delivery day so smooth. All of us at CareCo truly appreciate your continued trust and support, and we hope your new chair brings you many comfortable and happy moments ahead!
Excellent service
Customer Service
Quality
Value
We ordered my mobility scooter from your Lancing shop. The staff were knowledgeable, helpful and efficient, especially Piers who served us. The scooter was delivered this morning by Sonny who was on time and very helpful. Although I haven’t been out on my scooter yet, I am extremely pleased with it and look forward to regaining some freedom.
Customer in West Sussex Posted on 07/11/2025 , work completed 07/11/2025
The trader replied (on 11/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that your experience at our Lancing shop was such a positive one. Piers and Sonny will be so happy to know they helped make everything smooth and enjoyable for you. It’s wonderful to hear you’re happy with your new scooter — we hope it brings you many miles of freedom and confidence to get out and about. Enjoy every ride, and thank you for choosing CareCo!
Delivery and assembly of recliner chair
Customer Service
Quality
Value
Paul and Michael delivered riser recliner chair. They were polite and friendly , explained operation of chair clearly . Very happy with chair and service provided.
Customer in Tyne and Wear Posted on 07/11/2025 , work completed 07/11/2025
The trader replied (on 11/11/2025)
Thank you so much for your kind words! We’re thrilled to hear that Paul and Michael made your delivery experience so wonderful and helpful. They’ll be pleased to know you’re happy with your new riser recliner chair and the service provided. Wishing you many comfortable and relaxing moments in your new chair!
Ahead of time
Good service well looked after at shop. Showed me the best chair for me. Delivered on time and was installed my delivery man.
Customer in West Sussex Posted on 06/11/2025 (Reviewer did not use service)
The trader replied (on 11/11/2025)
Thank you for your kind feedback! We’re so pleased to hear you felt well looked after at our CareCo showroom, and that the right chair was found for you. It’s great to know your delivery went smoothly and everything was installed just as it should be. Don't forget, we offer accessories for chair to make an already perfect purchase even better! Thank you for choosing CareCo, you're support means so much!
delivery of 2 chairs
Customer Service
Quality
Value
care co. In blaydon so helpful and today took delivery of 2 chair,Dave & Kash were so considerate and friendly and professional,I would definitely recommend your service Thank you so much it made a lovely day even better
Customer in Northumberland Posted on 06/11/2025 , work completed 06/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Dave and Kash were kind, friendly and professional throughout their time with you. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Oakdale Riser/Recliner chair
Customer Service
Quality
Value
My first experience with CareCo was when visiting their showroom a few weeks ago. It was a totally different experience to my visit to their main competitors and has cemented my choice of suppliers. I visited their showroom twice before deciding on the type and style of riser / recliner chair and the staff on both occasions could not have been more helpful and nothing was too much trouble. On the day of delivery I was pleasantly surprised to see it was delivered in two specially made carry bags and assembled inside the house. Once assembled, it was maneuvered to the desired locations and I was given detailed instruction on the use of the chair. I could not have asked for more from the delivery guys. Since using it for a few days I have become very comfortable with the chair and am delighted with the features.
Customer in Derbyshire Posted on 06/11/2025 , work completed 30/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that our team made the delivery and set up a smooth process for you and maneuvered your chair to your desired position. It’s great to know that you are already confident in using the chair and are comfortable and cozy. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!