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Endorsed by

Which

?

Trusted Traders

Approved Service
Carpetright fitting service

Carpetright Bury St Edmunds

Which? Trusted Traders Logo
Profile thumb carpetright logo

3.4

3 Reviews

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

As a leading UK supplier of home flooring, we know a thing or two about carpets, engineered wood, vinyl and laminate flooring. We’ve been the trusted choice for consumers for over 25 years with good reason. We believe in making things easy for our customers and we’ll steer you smoothly all the way through from browsing to installation.

We are proud to offer a professional fitting service that guarantees you receive the perfect flooring finish without any hassle, so you can relax while we take care of everything. We only recommend fitters who are fully qualified and assessed by the Flooring Industry Training Association. All of our recommended fitters have also all passed the rigorous assessment process set by Which? to become an endorsed Which? Trusted Trader. They’ll give your new flooring a smooth, professional finish, leaving your home looking fabulous.

Find out more at www.carpetright.co.uk/fitting, in store or by contacting our customer service team on 0330 333 3444

What we do

  • Carpets and flooring

    • Carpet showrooms and shops
    • Flooring showrooms and shops
    • Carpet fitting
  • Flooring services

    • Carpet fitting
    • Floor laying
    • Wood flooring installation

Customer reviews

Reviews summary

3.4
3 reviews
Customer Service
3.3
Quality
3.7
Value
3.3
Sort by
All a good job
Customer Service
Quality
Value
All a good job, all fitted well. Done a very nicely
Which? Trusted Traders Consumer12/02/2018
Very poor service
Customer Service
Quality
Value
We booked Carpet right to carpet entire apartment. Surveyor said 4-5hours. We returned from holiday (to give them space to move furniture.) Complete failure to carry out any of the rooms-the assistant manager was rude and passed our complaint to a sales person. Never again!
Chris, Suffolk29/06/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/07/2017)
We’re really sorry to hear that you are not happy with the service you have received from one of our stores. Fitters are instructed to move 5 items of furniture per room, this does not include white goods, emptying furniture of its contents, furniture that is bigger than 120cm and to move and re-install any fitted or fixed items. Please contact our Customer Service team on 0330 333 3444 so that your complaint can be investigated as this is not the level of service we expect from our store’s or independent fitters.
Very Happy
Customer Service
Quality
Value
We had three bedroom carpets fitted and we were very happy with the work.
Which? Trusted Traders Consumer19/10/2016