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Endorsed by

Which

?

Trusted Traders

Carpetright Bury St Edmunds

Approved Service
Logo on white
Carpetright fitting service
Profile thumb carpetright logo

3.4

3 Reviews

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Carpetright have been endorsed for their flooring fitting services. For more information please contact us here at W?TT or ask Carpetright direct.

About

This business has not added a description yet.

What we do

  • Carpets and flooring

    • Carpet showrooms and shops
    • Flooring showrooms and shops
    • Carpet fitting
  • Flooring services

    • Carpet fitting
    • Floor laying
    • Wood flooring installation

Customer reviews

3.4
3 reviews
Customer Service
3.3
Quality
3.7
Value
3.3
Sort by
All a good job
Customer Service
Quality
Value
All a good job, all fitted well. Done a very nicely
Which? Trusted Traders Consumer Posted on 12/02/2018 , work completed 12/02/2018
Very poor service
Customer Service
Quality
Value
We booked Carpet right to carpet entire apartment. Surveyor said 4-5hours. We returned from holiday (to give them space to move furniture.) Complete failure to carry out any of the rooms-the assistant manager was rude and passed our complaint to a sales person. Never again!
Chris, Suffolk Posted on 29/06/2017 , work completed 29/06/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/07/2017)
We’re really sorry to hear that you are not happy with the service you have received from one of our stores. Fitters are instructed to move 5 items of furniture per room, this does not include white goods, emptying furniture of its contents, furniture that is bigger than 120cm and to move and re-install any fitted or fixed items. Please contact our Customer Service team on 0330 333 3444 so that your complaint can be investigated as this is not the level of service we expect from our store’s or independent fitters.
Very Happy
Customer Service
Quality
Value
We had three bedroom carpets fitted and we were very happy with the work.
Which? Trusted Traders Consumer Posted on 19/10/2016 , work completed 19/10/2016