My daughter decided to use Carpetright rather than buying the vinyl and finding her own tradesman, thinking she was getting a full supply and fit service. It doesn't work that way. The fitting was badly done, with blisters and lumps all over the place. Only then did I read the Ts & Cs on the back of The Carpetright receipt. The fitter is NOT a Subcontractor to Carpetright, but instead is clearly set up as a Contractor working for you the customer. I won't bore with the details, but it finished up as a straight fight between my daughter and the fitter with Carpetright as a spectator. Never again.