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Endorsed by

Which

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Trusted Traders

Carpetright Croydon

Approved Service
Logo on white
Carpetright fitting service
Profile thumb carpetright logo

4.2

3 Reviews

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Carpetright have been endorsed for their flooring fitting services. For more information please contact us here at W?TT or ask Carpetright direct.

About

This business has not added a description yet.

What we do

  • Carpets and flooring

    • Carpet showrooms and shops
    • Flooring showrooms and shops
    • Carpet fitting
  • Flooring services

    • Carpet fitting
    • Floor laying
    • Wood flooring installation

Customer reviews

4.2
3 reviews
Customer Service
4.0
Quality
4.7
Value
4.0
Sort by
Worst customer experience of your life
First up they never pick up the phone or reply to emails so we had to always go to the store to find out about our order- only four times. They never phoned us to tell us when it was in so we always had to visit to chase. After a month they finally told us the carpet was not available so we changed. On the day of fitting no one even turned up as someone crossed our name off the fitting list for no reason, despite me confirming the fitting date every time I went to the store! They didn't even tell us, we had to go in to ask why no one turned up. We then just cancelled our order, the manager didn't even try and offer anything to stop us canceling, shows that he knows just how bad they are. All he could do was shrug his shoulders. Utter shambles. The worst customer experience of my life. They get 1 star for the cheap price we got on carpet we never actually got.
Customer in Greater London Posted on 22/08/2020 (Reviewer did not use service)
An outstanding job
Customer Service
Quality
Value
We had carpets fitted on our stairs, landing and in the front room. They did an outstanding job and they were very tidy. Brilliant!
Site User, 177175 Posted on 17/02/2018 , work completed 17/02/2018
Satisfied
Customer Service
Quality
Value
My mother had some carpet fitted on her stairs, landing and bedroom. We were happy with the overall fitting as there were some complex parts. However we did have two reservations. The first being that the carpet was quite thick and it make it very difficult to close doors, the fitter never mentioned any of this to us at the time. And later we had to get somone out to file down the bottom of the door. My second reservation was that the fitter did not clean up after and left the remanding rubbish in my mothers home and I had to take it all away for her.
Which? Trusted Traders Consumer Posted on 01/02/2017 , work completed 01/02/2017
Happy with the new flooring
Customer Service
Quality
Value
Very good job. I highly recommend carpetright. The fitter was great and even left everything tidy.
Which? Trusted Traders Consumer Posted on 11/10/2016 , work completed 11/10/2016