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Endorsed by Which? Trusted Traders

Carpetright Dorking

Approved Service
Logo on white
Carpetright fitting service
Profile thumb carpetright logo
1.0

1 Review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Carpetright have been endorsed for their flooring fitting services. For more information please contact us here at W?TT or ask Carpetright direct.

About

This business has not added a description yet.

What we do

  • Carpets and flooring

    • Carpet showrooms and shops
    • Flooring showrooms and shops
    • Carpet fitting
  • Flooring services

    • Carpet fitting
    • Floor laying
    • Wood flooring installation

Customer reviews

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1.0
1 reviews
Customer Service
1.0
Quality
1.0
Value
1.0
Poor Quality Carpet and Poor fitting
Customer Service
Quality
Value
Unfortunately the quality of the carpet was not as expected. The first time the carpet was fitted it shrunk within weeks and a surveyor organised by Carpetright told us it had to be replaced which was a real inconvenience. A few years later the carpet became detached from the grippers and rucked up in the middle of the rooms and landing. The Carpetright customer service representative agreed that the carpet was not cheap and told us it should have lasted longer and thought there would be a 10 year warranty. After contacting the Dorking Store we were informed that the warranty was only 5 years. Alfi, from the store, was very helpful but unfortunately could not do anything. If we had known the carpet was only expected to last 5 years we would not have chosen it.
Customer in Surrey Posted on 01/09/2021 , work completed 02/01/2013