We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice

Endorsed by

Which

?

Trusted Traders

Carpetright Hazel Grove

Approved Service
Logo on white
Carpetright fitting service
Profile thumb carpetright logo

4.0

4 Reviews

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Carpetright have been endorsed for their flooring fitting services. For more information please contact us here at W?TT or ask Carpetright direct.

About

This business has not added a description yet.

What we do

  • Carpets and flooring

    • Carpet showrooms and shops
    • Flooring showrooms and shops
    • Carpet fitting
  • Flooring services

    • Carpet fitting
    • Floor laying
    • Wood flooring installation

Customer reviews

4.0
4 reviews
Customer Service
4.0
Quality
4.0
Value
4.0
Sort by
Carpetwrong is the Worst Customer Experience/Diabolical Fitting - Avoid at all costs!
Customer Service
Quality
Value
I have to say without a shadow of a doubt that Carpetright, which we now refer to as "Carpetwrong" is probably the worst flooring chain out there. You go in there thinking like any other flooring company, you expect a full service, which they are responsible for. You even pay them an extra £60 as the acting agent, which they don't even tell you about until you're already committed to send you their supposedly vetted fitter. You don't even get to choose who they send you. On top of that, if the fitter doesn't do their job right, it's between you and the fitter and nothing to do with them. Get this, you don't know the fitter's full name, what their company is called and not even what their address is, yet you're the responsible for dealing with their incompetence. So far I have had a botched up screeding service, I've had to remove skirting because of the incompetence of the first fitter not being able to cut a vinyl planks neatly and then getting debris caught in the clear sealant. The second fitter's assistant managed to butcher my door frames and they left the job unfinished. I'm now in talks with a solicitor seeking a full refund. Carpetwrong's response is that it's nothing to do with them. Trading Standards/Consumer Protection have already deemed this as an unfair practice because I never got to choose the fitter. I'm now having to go through Consumer Arbitration because they're refusing to accept any liability for a service not provided. All I can say is... BRING IT ON!!!
Customer in Greater Manchester Posted on 15/06/2020 , work completed 16/12/2019
Very pleased
Customer Service
Quality
Value
We had our whole house re carpeted and were very pleased with the service. Woudl hughly reccommend.
Which? Trusted Traders Consumer Posted on 06/10/2016 , work completed 06/10/2016
Great job
Customer Service
Quality
Value
They did a perfect job. So happy with their work. They were on time and a great team. Got the work done so quickly and efficiently.
Which? Trusted Traders Consumer Posted on 13/09/2016 , work completed 13/09/2016
Good fitter
Customer Service
Quality
Value
They did an excellent job. They were really polite and pleasant. Had good banter with them. Would have them back anyday if I could. Have even tipped them because they have done such a great job.
Which? Trusted Traders Consumer Posted on 11/09/2016 , work completed 11/09/2016