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Trusted Traders

Carpetright Leeds Kirkstall

Logo on white
Profile thumb carpetright logo

3.8

4 Reviews

About

This business has not added a description yet.

What we do

  • Carpets and flooring

    • Carpet showrooms and shops
    • Flooring showrooms and shops
    • Carpet fitting
  • Flooring services

    • Carpet fitting
    • Floor laying
    • Wood flooring installation

Customer reviews

Reviews summary

3.8
4 reviews
Customer Service
4.0
Quality
4.0
Value
3.5
Sort by
Very poor experience
Customer Service
Quality
Value
Unfortunately a string of errors by the estimator made this job extremely unsatisfactory. It's important to understand CarpetRight's business model - you pay up front for the materials and they arrange for an independent fitter to attend, who you pay separately. One fitter was very proactive in sorting out the problems caused for his part of the job by the poor estimation, but for the other part there was no communication, just fitters repeatedly attending for work they could not do. With most of the money paid up front, there was limited recourse and it's the fitters who are taking the hit for CarpetRight's poor performance.
tribpot01/05/2017
Pleased with work.
Customer Service
Quality
Value
He was very friendly, did a great job
Which? Trusted Traders Consumer16/10/2016
Brilliant.
Customer Service
Quality
Value
Brilliant all round. Recommend 100%
Which? Trusted Traders Consumer16/10/2016
Great work.
Customer Service
Quality
Value
They did an excellent job. Am having them back to do the dinning room. Excellent value for money. Extremely happy with the work.
Which? Trusted Traders Consumer16/08/2016