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Endorsed by

Which

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Trusted Traders

Carpetright Livingston

Logo on white
Profile thumb carpetright logo

3.2

2 Reviews

About

This business has not added a description yet.

What we do

  • Carpets and flooring

    • Carpet showrooms and shops
    • Flooring showrooms and shops
    • Carpet fitting
  • Flooring services

    • Carpet fitting
    • Floor laying
    • Wood flooring installation

Customer reviews

Reviews summary

3.2
2 reviews
Customer Service
3.0
Quality
3.0
Value
3.5
Sort by
Carpet ok. Let down badly by fitter
Customer Service
Quality
Value
Bought a hall/stair carpet, including free fitting, from Livingston branch. While paying (over the phone) I was told that approx. £80 would be deducted from the price and must be paid in cash to the fitter. On the plus side, appointments were kept, although we were given nothing in writing (no written quote, invoice or receipts from either the company or their fitter). The fitter left our new paintwork excessively chipped and scratched and a door now drags across the new carpet. Two weeks later, Carpetright still have not divulged his name, whilst insisting the damage is nothing to do with them as the fitting "contract" is between the customer and the fitter. They claim their "independent" fitters, among other things, are Which? Trusted Traders. I doubt whether this is the case. Definitely not recommended.
Eric0114/11/2018
Excellent job
Customer Service
Quality
Value
Contacted me by mobile to let me know time of arrival. Arrived on time. Traders were courteous and polite kid. An excellent job. They hoovered up after job completed. Excellent.
James, West Lothian09/01/2017