Fitters cut alarm wires when installing the carpet despite having been told repeatedly about the wires and locations. Cost me £120 to have it repaired. They refused to pay for damage and their insurers said there was £500 excess on their policy so I would get nothing unless I took fitter to court. Carpetright were completely intransigent in helping resolve issues. Avoid if you can and find a decent company, it will make life much easier. Which? is loosing its value to me if they recommend such an abysmal organisation.