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Endorsed by

Which

?

Trusted Traders

Approved Service
Carpetright fitting service

Carpetright Wrexham

Which? Trusted Traders Logo
Profile thumb carpetright logo

3.3

2 Reviews

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

As a leading UK supplier of home flooring, we know a thing or two about carpets, engineered wood, vinyl and laminate flooring. We’ve been the trusted choice for consumers for over 25 years with good reason. We believe in making things easy for our customers and we’ll steer you smoothly all the way through from browsing to installation.

We are proud to offer a professional fitting service that guarantees you receive the perfect flooring finish without any hassle, so you can relax while we take care of everything. We only recommend fitters who are fully qualified and assessed by the Flooring Industry Training Association. All of our recommended fitters have also all passed the rigorous assessment process set by Which? to become an endorsed Which? Trusted Trader. They’ll give your new flooring a smooth, professional finish, leaving your home looking fabulous.

Find out more at www.carpetright.co.uk/fitting, in store or by contacting our customer service team on 0330 333 3444

What we do

  • Carpets and flooring

    • Carpet showrooms and shops
    • Flooring showrooms and shops
    • Carpet fitting
  • Flooring services

    • Carpet fitting
    • Floor laying
    • Wood flooring installation

Customer reviews

Reviews summary

3.3
2 reviews
Customer Service
3.0
Quality
3.5
Value
3.5
Sort by
Very poor job multiple problems and terrible customer service
Customer Service
Quality
Value
I had laminate flooring fitted by Carpetright to the whole upper floor of our house. I paid for the fitting prior to the fitters completing the job as I needed to go out and the fitters had to be paid in cash. When I returned home it was clear there was issues. The way the floor and beading had been fitted meant it was impossible to shut my bedroom door and the other door only just shut. The general finish was poor in many areas with damage to the beading, scratches and nails sticking out, the skirting board also damaged in places. Also multiple areas where bright pink glue had leaked out over the laminate. I contacted the store several times and i stated due to the disregard for our property I requested for a different fitter to be sent to assess the issues. I was told they would only send the original fitter who said he wanted to cut my for to fit the flooring even though this would be very unsightly. I then contacted customer services and was promised on several occasions that they would liaise with the store and arrange for another fitter, to date over a month later all I have had is repeated calls from the store saying they wanted to send the same fitter around customer services ignore you and make false promises. I would advise getting someone else to fit your flooring.
Kate Dunn17/04/2018
Very happy
Customer Service
Quality
Value
We had some wooden floor laid back in August, and we very happy. We have no complaints at all in regards to the work.
Which? Trusted Traders Consumer10/08/2016