Popped in off the street into the shop, and was impressed by the range of choices on offer. Rob full of knowledge about different options, and appreciated I was on a bit of a budget as a first time buyer! Fitter measured up within an HOUR of leaving the shop on a speculative visit - to be be fair, I'm not far away from the shop. Really easy online invoice system. Job was completed on date I requested (would have been sooner if I had wanted it) and the fitter was on time, left no mess, and fitted carpet really nicely. Really friendly, and straightforward experience for a carpet buying virgin with zero stress.