CAVHIL Limited

I had my system fitted over 4 years ago and it still works perfectly. It wasn't cheap but it was what I wanted. I had CCTV fitted on the suggestion of the police because of problems I had with a neighbour. This proved positive as when I had evidence the police came to look at what I had recorded, they were impressed as my system was better than what they had at their police station. I had 4 cameras fitted, I can look at all 4 or just one and can zoom in on any camera. Well worth the price I paid.

We bought a new house with the security system already set up and running. Mike Cavanagh came to visit and gave me a full tutorial on how to use the system and connect it to my mobile and another TV in the house. The system itself looks amazing and the picture/videos are a great quality - Mike explained that the same system could be used in a business environment, it was such a high quality. We are really pleased with the service and help on offer, very happy to recommend to others.

Excellent team to work with. Good communication pre, during and post work being done. Had both house alarm and CCTV installed. Systems being purchased were explained in detailed before purchase but no pressure selling. Work done on the agreed dates including a planned follow up visit to see how we were getting on with our equipment. Payment only requested after all work had been completed to my satisfaction. Quality team to do business with.

With many companies they take your money and then several months down the line don't want to know about your problem. Not so with Mike and his company. Suddenly one morning I could not get the images of the CCTV cameras on the monitor. I telephoned Cavhil Security and left a message on the answer phone. Within two hours Mike returned my call, ascertained the problem and, after switching the system off and on again did not solve the problem, he arranged to call the next day, fitting me in between two already arranged appointments. Mike duly arrived the following lunchtime and within half an hour had located the fault and put things right, and because the system was still within the three year warranty he would not accept any payment for his time. He obviously respects his customers and is more than willing to give them a very good after sales service. I am very pleased I chose Cavhil for the original installation and would recommend them to anyone.

Excellent service provided by Mike and his team when installing my new alarm and cctv system at home. During the initial (free) visit, Mike listened to what I required, provided some good options and was able to demonstrate the kit he would be installing. There was no pressure to buy certain items and he spent approximately 2hrs with me answering all my questions. On the day of installation, there were a couple of small problems to overcome, having to run extra cables meant more work and kept them there until 7pm in the end but they did not leave until the job was done. A refreshing attitude in this day and age. Whilst not the cheapest quote I obtained it was not the most expensive either and I believe you get what you pay for. I can not fault the standard of installation nor the equipment or the level of service I received from Cavhil. A big plus point is the length of guarentee you get on both the equipment and installation. If you're thinking of having home security systems, Cavhil is time well spent researching.

After seeing other positive reviews on Which Trusted Trader, my wife and I opted for Mike and Cavhil Limited. Mike was really personable on the phone and we booked a time for him to pop round and show what choices we had. Mike spent a good amount of time running through the options, ensuring we understood everything with no hard sell. We elected for a CCTV system and then a new wireless alarm set up. We organised an install date, which Mike and Ian attended on time. The install was completely painless for us, and the guys tidied up after themselves (even vacuuming!). They took us through the operation of the system and made sure we knew that we could contact them whenever for guidance. The aftercare has been phenomenal - responsive and considerate. We would heartily recommend Cavhil Limited!

From the very beginning the personal touch and service was exceptional. No pushy sales and Mike explained everything clearly and slowly - not rushed. I was also given a live demonstration of the system too - which no other company did. The team installed the system to my very high standards and expectations and their attention to detail was impeccable. The price was also what we agreed and no nasty surprises or price hikes. I highly recommend using Cavhil Limited.

We needed to update our CCTV system and chose Cavhil as the company to provide this. We are very happy with the service provided from the installation of the equipment, the explanation of how to use the equipment to the aftercare. If you are looking to have CCTV installed we would highly recommend this company.

Following house renovation Cavhil have just remounted and reconfigured my systems. As always they were here promptly and the work was carried out professionally and made sure I was happy with everything before they left. Ian actually ended up moving some of the devices for me as my builders had put sockets in the wrong place but this was all taken in his stride with no “sucking of teeth”. Great job, thanks guys,

Following a break in I checked for a local Which Recommended CCTV installer. I contacted Mike Cavhil who very promptly called and explained / discussed our options. I was anxious to get the property covered with CCTV ASAP and Mike managed to oblige. It was installed as arranged and every effort was made to make sure I was happy with the fitting and full personal instruction were given. I was assured that this was the best available equipment for my budget and have no reason to doubt it. A follow up visit appears to be the norm to make sure all was well. After a few weeks I did ring to ask for advice on operating, there was a lot to take on with this 6 camera system, the response was first class. Thanks Cavhil.

Mike and Ian from Cavhil installed a security camera system at our property on 20th November. Their work was professional and tidy and their security assessment was excellent and detailed. I was particularly impressed that the company policy is not to present the invoice until all work is complete and the system has settled down and is working as expected. In our particular case, we had an issue with one of the cameras that was struggling to give a clear picture at night. Mike returned with a replacement camera and installed it. We then experienced a similar issue. Cavhil investigated thoroughly, including technical assistance from the camera manufacturers but the reasons were not apparent to any of us. Far from being daunted by this, Mike and Ian returned again in the evening and ran exhaustive tests. After discussions with myself and an amount of trying different solutions they found that it was an environmental issue (a spot refracting light) and set the system up to deal with it. At no stage was there any suggestion that an invoice would be presented until the system was working to our satisfaction and at no stage did Mike back off and tell us there was nothing more he could do. He stayed on the case, working late into the evenings, to ensure complete satisfaction. Cavhil encountered a problem not of their making and worked tirelessly with us to rectify the problem. I could not have hoped for better customer service and we now have an outstanding camera system.

We opted for both there HD CCTV system plus alarm system. Extremely knowledgeable about there equipment and happy to come and demonstrate both systems. Insulation was very professional and done to a high standard. Both Mike and Ian were excellent and we are both impressed with the service provided. Would highly recommend.

Cavhil travelled a fair way to demonstrate intruder and camera systems. Very confident and knowledgeable in their products. We opted for a wireless intruder system and a high end ultra high definition seven camera recording system which would enable police to zoom in for facial recognition to help prosecution cases. Install was delayed somewhat because of personal injury issues but we were kept fully informed about the injury and projected start dates. When the installation commenced it was swift and very professionally done. We were kept fully informed on progress throughout and were briefed on different aspects of the install which required our input or selection of options. A sensor fault soon after install was handled very effectively by talking us though the system's engineering menu by phone in order to temporarily disable the offending sensor, which was replaced when the intruder detection system was fully commissioned on their confirmation visit a few days later. We have no hesitation in recommending Cavhil Ltd. A professional, knowledgeable, flexible, considerate, well-run, company.

Given a clear detailed description of the alarm system prior to installation. Two problems occurred after installation and were resolved. Very good communication throughout the project. Satisfied with the product,