Annually service
Ian, the engineer arrived on time and work was carried out in a promptly, it's been 4 years now since the alarm was fitted with no problems in that time, and this is the first time the batteries have had to be changed, I'm amazed they lasted so long. Quality alarm system and company I can highly recommend. Mike is very personable and communication is excellent from both. Thanks again guys
Customer in Derby
Posted on 12/11/2021
, work completed 01/11/2021
Recommended
First Class System
I had my system fitted over 4 years ago and it still works perfectly. It wasn't cheap but it was what I wanted. I had CCTV fitted on the suggestion of the police because of problems I had with a neighbour. This proved positive as when I had evidence the police came to look at what I had recorded, they were impressed as my system was better than what they had at their police station. I had 4 cameras fitted, I can look at all 4 or just one and can zoom in on any camera. Well worth the price I paid.
Trevor in Derbyshire
Posted on 25/06/2021
, work completed 26/07/2017
Recommended
Excellent
I live in an isolated area, so I decided it was time to get some security. I called Cavhil because of their reviews. They came the next next day and assessed what I needed. Everything was done to an excellent standard. They showed me everything each step of the way and they made sure I was happy with everything before payment.
Which? Trusted Traders Consumer
Posted on 20/05/2021
, work completed 06/05/2021
Recommended
Setting up system
We bought a new house with the security system already set up and running. Mike Cavanagh came to visit and gave me a full tutorial on how to use the system and connect it to my mobile and another TV in the house. The system itself looks amazing and the picture/videos are a great quality - Mike explained that the same system could be used in a business environment, it was such a high quality. We are really pleased with the service and help on offer, very happy to recommend to others.
Hazel in Leicestershire
Posted on 04/05/2021
, work completed 27/04/2021
Recommended
Great service
Excellent team to work with. Good communication pre, during and post work being done. Had both house alarm and CCTV installed. Systems being purchased were explained in detailed before purchase but no pressure selling. Work done on the agreed dates including a planned follow up visit to see how we were getting on with our equipment. Payment only requested after all work had been completed to my satisfaction. Quality team to do business with.
Customer in Staffordshire
Posted on 05/03/2020
, work completed 20/02/2020
Recommended
Quick and efficient after service
With many companies they take your money and then several months down the line don't want to know about your problem. Not so with Mike and his company. Suddenly one morning I could not get the images of the CCTV cameras on the monitor. I telephoned Cavhil Security and left a message on the answer phone. Within two hours Mike returned my call, ascertained the problem and, after switching the system off and on again did not solve the problem, he arranged to call the next day, fitting me in between two already arranged appointments. Mike duly arrived the following lunchtime and within half an hour had located the fault and put things right, and because the system was still within the three year warranty he would not accept any payment for his time. He obviously respects his customers and is more than willing to give them a very good after sales service. I am very pleased I chose Cavhil for the original installation and would recommend them to anyone.
Customer in Leicestershire
Posted on 22/01/2020
, work completed 21/01/2020
Recommended
Great service and standard of work.
Excellent service provided by Mike and his team when installing my new alarm and cctv system at home. During the initial (free) visit, Mike listened to what I required, provided some good options and was able to demonstrate the kit he would be installing. There was no pressure to buy certain items and he spent approximately 2hrs with me answering all my questions. On the day of installation, there were a couple of small problems to overcome, having to run extra cables meant more work and kept them there until 7pm in the end but they did not leave until the job was done. A refreshing attitude in this day and age. Whilst not the cheapest quote I obtained it was not the most expensive either and I believe you get what you pay for. I can not fault the standard of installation nor the equipment or the level of service I received from Cavhil. A big plus point is the length of guarentee you get on both the equipment and installation. If you're thinking of having home security systems, Cavhil is time well spent researching.
Customer in Leicestershire
Posted on 21/12/2019
, work completed 13/12/2019
Recommended
A great service!
After seeing other positive reviews on Which Trusted Trader, my wife and I opted for Mike and Cavhil Limited. Mike was really personable on the phone and we booked a time for him to pop round and show what choices we had. Mike spent a good amount of time running through the options, ensuring we understood everything with no hard sell. We elected for a CCTV system and then a new wireless alarm set up. We organised an install date, which Mike and Ian attended on time. The install was completely painless for us, and the guys tidied up after themselves (even vacuuming!). They took us through the operation of the system and made sure we knew that we could contact them whenever for guidance. The aftercare has been phenomenal - responsive and considerate. We would heartily recommend Cavhil Limited!
Customer in Derby
Posted on 07/11/2019
, work completed 09/01/2019
Recommended
Exceptional service & highly recommended
From the very beginning the personal touch and service was exceptional. No pushy sales and Mike explained everything clearly and slowly - not rushed. I was also given a live demonstration of the system too - which no other company did. The team installed the system to my very high standards and expectations and their attention to detail was impeccable. The price was also what we agreed and no nasty surprises or price hikes. I highly recommend using Cavhil Limited.
Customer in Derby
Posted on 15/10/2019
, work completed 09/10/2019
Recommended
Excellent service
We needed to update our CCTV system and chose Cavhil as the company to provide this. We are very happy with the service provided from the installation of the equipment, the explanation of how to use the equipment to the aftercare. If you are looking to have CCTV installed we would highly recommend this company.
Customer in Derby
Posted on 25/07/2019
, work completed 24/05/2019
Recommended
Great Service
Following house renovation Cavhil have just remounted and reconfigured my systems. As always they were here promptly and the work was carried out professionally and made sure I was happy with everything before they left. Ian actually ended up moving some of the devices for me as my builders had put sockets in the wrong place but this was all taken in his stride with no “sucking of teeth”. Great job, thanks guys,
Customer in Nottinghamshire
Posted on 01/07/2019
, work completed 28/06/2019
Recommended
Highly Recommended
Following a break in I checked for a local Which Recommended CCTV installer. I contacted Mike Cavhil who very promptly called and explained / discussed our options. I was anxious to get the property covered with CCTV ASAP and Mike managed to oblige. It was installed as arranged and every effort was made to make sure I was happy with the fitting and full personal instruction were given. I was assured that this was the best available equipment for my budget and have no reason to doubt it. A follow up visit appears to be the norm to make sure all was well. After a few weeks I did ring to ask for advice on operating, there was a lot to take on with this 6 camera system, the response was first class. Thanks Cavhil.
Customer in Leicestershire
Posted on 12/02/2019
, work completed 18/12/2018
Recommended
Excellent service.
Prompt attention from the initial enquiry. It was clear they intended to make sure I was totally happy from the beginning to the end. Comprehensive operating tuition. Great follow up. I'm glad I used Which Trusted Trader.
Alan, Leicestershire
Posted on 18/12/2018
, work completed 18/12/2018
Recommended
Outstanding customer service
Mike and Ian from Cavhil installed a security camera system at our property on 20th November. Their work was professional and tidy and their security assessment was excellent and detailed. I was particularly impressed that the company policy is not to present the invoice until all work is complete and the system has settled down and is working as expected. In our particular case, we had an issue with one of the cameras that was struggling to give a clear picture at night. Mike returned with a replacement camera and installed it. We then experienced a similar issue. Cavhil investigated thoroughly, including technical assistance from the camera manufacturers but the reasons were not apparent to any of us. Far from being daunted by this, Mike and Ian returned again in the evening and ran exhaustive tests. After discussions with myself and an amount of trying different solutions they found that it was an environmental issue (a spot refracting light) and set the system up to deal with it. At no stage was there any suggestion that an invoice would be presented until the system was working to our satisfaction and at no stage did Mike back off and tell us there was nothing more he could do. He stayed on the case, working late into the evenings, to ensure complete satisfaction. Cavhil encountered a problem not of their making and worked tirelessly with us to rectify the problem. I could not have hoped for better customer service and we now have an outstanding camera system.
Customer in Derbyshire
Posted on 13/12/2018
, work completed 12/12/2018
Recommended
Very prompt and professional
A very clean and tidy installation. Nothing too much trouble and took time to explain everything to us.
Joan
Posted on 10/12/2018
, work completed 10/12/2018
Recommended
Quality Products
We opted for both there HD CCTV system plus alarm system. Extremely knowledgeable about there equipment and happy to come and demonstrate both systems. Insulation was very professional and done to a high standard. Both Mike and Ian were excellent and we are both impressed with the service provided. Would highly recommend.
Dorissa
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
Great
Putting a replacement cctv recorder in Excellent work completed within 1 hour No mess very satisfied with the job fitter very polite no problem at all
TTring, .
Posted on 26/09/2018
, work completed 26/09/2018
Recommended
Great Advice, Service and Products
We had a Risco Agility 3 alarm and Quis CCTV System installed We were very pleased with the service and advice provided from Mike and Ian There was a couple of issues with the equipment but it was soon sorted I would recommend Cavhil
Jo Kwiatek, .
Posted on 05/09/2018
, work completed 05/09/2018
Recommended
Excellent products, super service, quality install
Cavhil travelled a fair way to demonstrate intruder and camera systems. Very confident and knowledgeable in their products. We opted for a wireless intruder system and a high end ultra high definition seven camera recording system which would enable police to zoom in for facial recognition to help prosecution cases. Install was delayed somewhat because of personal injury issues but we were kept fully informed about the injury and projected start dates. When the installation commenced it was swift and very professionally done. We were kept fully informed on progress throughout and were briefed on different aspects of the install which required our input or selection of options. A sensor fault soon after install was handled very effectively by talking us though the system's engineering menu by phone in order to temporarily disable the offending sensor, which was replaced when the intruder detection system was fully commissioned on their confirmation visit a few days later. We have no hesitation in recommending Cavhil Ltd. A professional, knowledgeable, flexible, considerate, well-run, company.
Allan H
Posted on 20/07/2018
, work completed 20/07/2018
Recommended
CCTV Install
The owner Mike came to our property and expertly demonstrates the latest cctv cameras which he recommended for us.Mike and an electrician came to fit recommended equipment approx 4 weeks later to a very high standard with minimal mess and inconvenience.We would highly recommend and would not hesitate in contacting this company again for any future upgrades.
Which? Trusted Traders Consumer
Posted on 20/06/2018
, work completed 20/06/2018
Recommended
Trusted company
Security cameras, fitted by cavil security systems .we are very happy with the work and also. Very happy with the company
O.dietz, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
First class professional installation
Cables were already fitted in this new build property. Mike and Ian worked tirelessly and professionally to fit the cameras and set up the recording system. The connection to one camera needed adjustment. Mike was extremely responsive to correcting this. Mike was easily contactable and responded very quickly. Both Mike and Ian had a very professional approach. Service was second to none and I have no hesitation in highly recommending Cavhil Ltd.
Michael, Leicestershire
Posted on 17/04/2018
, work completed 17/04/2018
Recommended
Professional
Given a clear detailed description of the alarm system prior to installation. Two problems occurred after installation and were resolved. Very good communication throughout the project. Satisfied with the product,
Harber
Posted on 27/03/2018
, work completed 27/03/2018
Recommended
Fantastic resolution
I would have no hesitation in recommending Cavhill Security Systems. I would certainly use again. I was most impressed with how helpful they were in explaining how the system worked and they followed up later to check the system was ok later.
James, Derbyshire
Posted on 22/03/2018
, work completed 22/03/2018
Recommended
Professional
Turned up on time to do the work doing a fantastic job. Explained all about the equipment giving a short demonstration of the camera's etc. Nothing was to much trouble. This company believes in its equipment. Brilliant job, second to none.
Which? Trusted Traders Consumer
Posted on 21/03/2018
, work completed 21/03/2018
Recommended
CCTV system.
Installed up-to-date security system at my business. Knowledgeable and considerate. A neat, well constructed job. Very pleasant operatives.
R, Derbyshire
Posted on 06/03/2018
, work completed 06/03/2018
Recommended
Excellent
I feel much safer at night knowing that the alarm and cameras are on and working away for me in the background. Even away from home I can view the live feed and get snapshots of movement on my phone. Excellent communication and customer service from Mike and Ian right from start to finish including follow-up calls and visits to make sure I know how everything operates. Extremely pleased with the product and their hard work and I am happy to recommend them.
Diane
Posted on 20/02/2018
, work completed 20/02/2018
Recommended
Excellent service
Great cameras, superb service & excellent installation. Cavhil took the extra time to help us learn the ins and outs of the system. Perfect.
Thomas, Derbyshire
Posted on 13/02/2018
, work completed 13/02/2018
Recommended
Very professional, great job
Mike and Ian were very polite, nothing was too much trouble and was available after the instalment to answer any questions/issues that might have occurred.
Shani, Derbyshire
Posted on 13/02/2018
, work completed 13/02/2018
Recommended
Excellent
David, West Midlands
Posted on 23/01/2018
, work completed 23/01/2018
Recommended
Brilliant Job
An informative, non pushy first meeting. An extremely efficient installation over two days during bitterly cold conditions. Very impressed by their commitment. Felt totally involved and part of the team throughout. Plenty of time and patience expended to ensure understanding and satisfaction. Well done Mike and Ian, we shall certainly recommend you.
Geoffrey, Derbyshire
Posted on 14/12/2017
, work completed 14/12/2017
Recommended
First class work and support
First class installation. Explanation of operation - brilliant. No mess, no fuss. Equipment and app support really, really good. Would recommend Cavhil Ltd without any reservations.
Steven, Derbyshire
Posted on 23/11/2017
, work completed 23/11/2017
Recommended
Very professional service
Very professional demo prior to buying and having installed. On the day of installation very clean and tidy. Slight problem with one camera. Replaced no problem.
Graham, Derbyshire
Posted on 09/11/2017
, work completed 09/11/2017
Recommended
Excellent service.
Brilliant product, very well explained, no mess, prompt, all round excellent. I highly recommend Cavhil Security Systems.
Paul, Derbyshire
Posted on 03/11/2017
, work completed 03/11/2017
Recommended
Excellent Job
Dealing with this company was a pleasant experience. The team were very considerate and everything was tidied up before they left. They managed to get round the problems that the house brought up without too much trouble and everything was up and running as promised.
Geoffrey, Leicestershire
Posted on 25/10/2017
, work completed 25/10/2017
Recommended
Fantastic job & engineers
Very good all round info knowledge & customer service. Tidy and good attitude.
Jo, Leicestershire
Posted on 20/10/2017
, work completed 20/10/2017
Recommended
Quick and professional workmanship
Right from the start it was obvious this is a very professional workforce. Everything in the first presentation was well explained with a demonstration of the cameras. On the day of the installation Mike and Jan arrived promptly and worked fastidiously throughout the day to complete the work in the one day.
Michael, Derbyshire
Posted on 06/10/2017
, work completed 06/10/2017
Recommended
Excellent Job
Very professional and excellent job. All work carried out and explained to me. Extremely efficient and amazing service. Friendly people. Look forward to having my 4th camera installed.
Susan, Nottinghamshire
Posted on 16/09/2017
, work completed 16/09/2017
Recommended
CCTV system.
Mike arrived as promised and explained what he proposed in detail, providing a quote on the spot. On the day of the fitting he (and Ian) arrived as promised and worked hard throughout the day. They encountered a few hitches with cable runs, which were resolved without problem. Very friendly people, giving good advice.
Grahame, Derbyshire
Posted on 14/09/2017
, work completed 14/09/2017
Recommended
Very good company
Had cctv fitted turned up on time to give us quote explained everything that we needed to know so we arranged for date for fitting turned up on time the chaps who came round were very polite and explained how to use the system after we had a couple of technical problems each time we phoned they were round straight away to sort it out. Would recommend them brilliant.
Which? Trusted Traders Consumer
Posted on 18/08/2017
, work completed 18/08/2017
Recommended
Very professional
The installation was excellent and professional. The installers worked around our village hall bookings with no disruption. The system filled is excellent and no operating tutorial was much appreciated.
John, Derbyshire
Posted on 05/08/2017
, work completed 05/08/2017
Recommended
Excellent job!
Wasn't sure of how things would turn out, but I need not have worried! The service is excellent, plenty of back-up from the engineers/fitters and Mike the owner. I would recommend this company to anyone wanting security cameras. The friendliness of all the personel like Scott & Janice (Mike as well) is astounding. They even connected my tablet, phone and laptops to the system.
Tony, Leics.
Posted on 01/06/2017
, work completed 01/06/2017
Recommended
Very Good
Very good, all sorted on time as agreed. Lovely job. Trustworthy people
Richard W
Posted on 03/05/2017
, work completed 03/05/2017
Recommended
Very Good Job
Very clear information given. We had an initial problem with a couple of cameras but after one phone call, engineers came out and sorted it out for me. All the information that was given was very clear. I would recommend
Loraine
Posted on 23/04/2017
, work completed 23/04/2017
Recommended
Excellent
I am very happy with CAVHIL’s courteous and helpful service and I have recommended them to others, 5 *****s.
Stephen, Leicestershire
Posted on 09/04/2017
, work completed 09/04/2017
Recommended
Excellent service.
Although Cavhil was not the cheapest, their professionalism sold it for me. A full site visit and everything explained. The engineers were brilliant, they explained what they were doing every step of the way. I would certainly recommend them.
Trevor, Derbyshire
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Prompt and professional.
Mike Cavanagh, head of Cavhil Security Ltd has been very helpful, and his staff were also very helpful.
Thomas, West Midlands
Posted on 16/03/2017
, work completed 16/03/2017
Recommended
Very professional
Very professional team, the agent & fitting crew. The two fitting lads even worked in the rain to get the job done. Very clean and professional job. Would recommend them.
Terry, Nottinghamshire
Posted on 24/02/2017
, work completed 24/02/2017
Recommended
Very Happy
Friendly service and local if you have any problems.
Mr Trusswell
Posted on 13/02/2017
, work completed 13/02/2017
Recommended
Excellent job, efficiently completed
Overall, dealing with this trader was a pleasant experience with no stress or aggravation. The work was competently completed with the time scale agreed. Work men were polite and pleasant to deal with. No complaints.
Stan, West Midlands
Posted on 09/02/2017
, work completed 09/02/2017
Recommended
Satisfied workmanship
Rhona, Nottinghamshire
Posted on 08/12/2016
, work completed 08/12/2016
Recommended
Exactly what I wanted
Cavhil Ltd fitted a CCTV system for me, including 4 cameras around the property, monitoring systems and a system to allow me to view the images when I am away from the house. I was very impressed with how considerate and tidy the engineers were. If I wanted a slight adjustment to anything, they amended it with no questions. I would recommend their business to other customers.
Mr Miller, Lincoln
Posted on 15/11/2016
, work completed 15/11/2016
Recommended
No complaints
I had a security camera fitted in October and was happy with everything I got from the service. Michael was friendly and very helpful and everything ran smoothly. It was all completed on the day and Michael and his engineers called when they were on their way, and have kept in contact to see how everything was working.
Mr Stockdale, Derbyshire
Posted on 13/10/2016
, work completed 13/10/2016
Recommended
Personal service
I have had 5 cameras, a TV surveillance system and outdoor light installed on my property, which I have been happy with. The engineers were some of the nicest men you could hope for and were very helpful. It was a very personal service, which is something you don't usually come across. I would recommend the company to others.
Mr Richardson, W Midlands
Posted on 14/09/2016
, work completed 14/09/2016
Recommended
Good work
Cavhil Ltd installed CCTV equipment for us and we were pleased with the work that was completed. Where there were a couple of minor issues, they were fixed promptly and efficiently. I would recommend their service to others.
Which? Trusted Traders Consumer
Posted on 13/07/2016
, work completed 13/07/2016
Recommended
Camera and Monitor Fitted
Security cameras, fitted by cavil security systems .we are very happy with the work and also. Very happy with the company.
O. Soham
Posted on 16/06/2016
, work completed 16/06/2016
Recommended
Trusted company
Security cameras, fitted by cavil security systems .we are very happy with the work and also. Very happy with the company
Which? Trusted Traders Consumer
Posted on 16/06/2016
, work completed 16/06/2016
Recommended
A thoroughly professional organisation
Installed security cameras at my home. Delighted with the work. Very professional - turned up on time, and clean and tidy. A thoroughly professional organisation.
Which? Trusted Traders Consumer
Posted on 01/04/2016
, work completed 01/04/2016
Recommended