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CHAPS Heating & Plumbing Limited

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
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5.0

21 Reviews

About

At CHAPS Limited, located in Edinburgh, City of Edinburgh, we have the experience necessary to handle all kinds of plumbing and heating around the clock. All our plumbers are gas safe registered and make sure each job is done with quality and professionalism.

By offering a wide range of services – including emergency plumbing service when sudden mishaps occur – CHAPS Limited differentiates itself from other local plumbing companies. We handle both domestic and commercial jobs, and no job is too big or too small.

If you’ve got a plumbing problem, call us out for a free estimate and see what we can do for you.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Boiler repair
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

Customer reviews

Reviews summary

5.0
21 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Dependable, Reliable, Knowledgable, Fair
Customer Service
Quality
Value
My central heating was not working. I thought I would need a new boiler. Ian checked my boiler, pump and all my radiators. He advised me to undertake only the work necessary and not to change the boiler, as that was old but serviceable. He bled, serviced and balanced all the radiators and fitted new thermostatic valves. This rectified all my problems and saved me money. Ian made several visits and he always came when he said he would and on time. He only charged as agreed per quote and he was friendly, personable and courteous.
Gazwell20/05/2018
Professional, knowledgeable and would HIGHLY recommend
Customer Service
Quality
Value
Ian services my boiler every year and has also carried out some light plumbing work when the need has arisen. He always turns up on time and his communication is exceptional, Ian is very knowledgeable and is always able to advise a solution or the best course of action, on top of this the prices are very competitive. On more than a few occasions I have had minor issues with my boiler and my gas supply for a gas fire. Ian turned up to take a look and in some instances where it was a quick fix he has offered some advice on preventing it in the future and didnt charge me. Very reasonable and anytime I need plumbing work done its an easy choice of who to call, pity other tradesmen werent more like Ian!
jhanna6010/03/2018
Replacement gas boiler
Customer Service
Quality
Value
Ian gave us a very clear and detailed explanation of our options to replace our old boiler and update our central heating system when he visited to give us an estimate. This was followed up with a comprehensive estimate a day later. He knows his business. The team came on the appointed day to remove the old boiler and install the new one. The work took 2 full days and John (father of Ian) explained how the control system operated and the various features. Snagging was completed a few days later. The team did not make much mess and the pipework looks neat and tidy to my eye. The price quoted was competitive. I am happy to recommended CHAPS
Elspeth Hosie05/03/2018
CHAPS Go well above and beyond
Customer Service
Quality
Value
Ian helped us switch out a faulty boiler when we moved into a new home and even went onto fix a tap that failed afterwards for no extra charge. Really friendly and helpful service with good chat and happy to explain anything when we had questions out of curiosity.
Ben Newbon26/02/2018
Fantastic company - great attitude and totally professional
Customer Service
Quality
Value
I've had the pleasure of using Ian as well as his father for various issues I've had with my boiler/heating system, as well as standard events like boiler servicing. I've been absolutely delighted with both the service I've received as well as the costs being extremely reasonable. His family company is the only one I would turn to when I have any kind of boiler/heating work needing done - as one example, I recently had a 3 way valve that needed replacing, which became more tricky than originally thought (mainly due to a water hammer issue) and he (and his father) worked on the issue over many visits, trying three different valves - and insisted ultimately on sticking to the exact original price they had quoted for the job. You really get the feeling that both Ian and his father genuinely take pride in completing a job, and that the customer is left happy. They are both extremely knowledgeable and you get the impression that what they don't know between them on boilers/heating systems really isn't worth knowing. On top of that you won't find a nicer pair of guys running a business like this. If you're reading this review because you have an issue and don't know who to trust - just contact Ian and be reassured you're in the best possible hands.
Gary_S17/02/2018
Boiler Service and Advice
Customer Service
Quality
Value
Excellent service, friendly, tidy, efficient and reasonably priced
Hummer16/02/2018
Would highly recommend.
Customer Service
Quality
Value
Ian was very clear about work needing doing, time scales available and provided a written quote. Very happy with job.
Debbie Baker11/02/2018
And once again the radiators are heating up the house
Customer Service
Quality
Value
Ian replaced a faulty radiator valve, the central heating control unit, and serviced the whole system. He was very quick, but with tremendous attention to detail, providing full certification of the service tests undertaken. I am happy in the knowledge that my system has been properly maintained, and the repairs are even better than when the house was newly built. I will hire Ian again.
Scott Vance03/02/2018
1st Class
Customer Service
Quality
Value
As usual prompt knowledgeable service .They will correct your central heating problems
Allan24/12/2017
Prompt, professional and enthusiastic
Customer Service
Quality
Value
Ian serviced our boiler and unvented cylinder very efficiently and at quite short notice and in the process told us a lot about our system that we had not previously understood. Nice to meet someone who takes such a genuine interest in their work. Highly recommended. Richard
Sparks14/12/2017