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Trusted Traders

Charrett & Sons

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5.0

10 Reviews

About

Charrett and Sons are the South’s most established loft conversion specialists, and have been operating for over 40 years. We take great pride in our excellent reputation which we have built from providing a first class, honest service to all of our customers.

With customer satisfaction high on our list of priorities, we offer an innovative personal design service to ensure that your wonderful new rooms meet your own specific requirements, in a way that is complimentary to your existing accommodation.

We pride ourselves on our friendly but highly professional service to bring you a complete new area without the cost of moving house.

What we do

  • Builders

    • Loft conversions
  • Loft and property converters

Customer reviews

Reviews summary

5.0
10 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Loft Conversion
Customer Service
Quality
Value
Charrett & Sons carried out a loft conversion for us to create a new master suite. We were impressed from start to finish with Mr Charrett and his team from providing a detailed quote to the helpful suggestions made during the build to the level of care given to the finish at the end of the process.
Which? Trusted Traders Consumer20/02/2017
Excellent company would highly recommend
Customer Service
Quality
Value
Charrett & sons were recommended to us by another very satisfied customer of theirs, they did not disappoint in fact the finished project far exceeded our expectations. The two builders on site were amazing, their workmanship was excellent; they were hardworking and conscientious. They listened to our ideas and vision for our loft conversion, even down to constructing built-in bookshelves that we had difficulty in sourcing elsewhere, which was not in their initial plan. The project was finished as planned and is all we hoped for and more. We would highly recommend this company.
Sharon T05/02/2017
If only there were more firms like this
Customer Service
Quality
Value
We had a loft conversion and were extremely pleased with all aspects of the project from planning to completion. Everything ran to time, the team who undertook the conversion were extremely hard working and minimise the impact doing the work. The quality of the workmanship was excellent and we are very pleased with the result.
Which? Trusted Traders Consumer31/05/2016
Which? Local Review
Customer Service
Quality
Value
We were extremely impressed with our loft conversion carried out by Charrett and Sons and wouldn't hesitate to recommend them. From the start they were proactive and helpful and went out of their way to smooth over planning issues. We were racing a pressing new baby deadline and they completed the job on time and made what could have been a very stressful few months go as smoothly as possible. Although they were not the cheapest quote we received, it was competitive, and the job was completed within the budget with no hidden extra costs. Every member of the team was professional, considerate and helpful, arriving when they said they would and keeping us informed as to what was happening. They tidied up after themselves every night and went out of their way to ensure the work was not too intrusive on the rest of the house. They have also been responsive in dealing with a couple of very minor issues since the build was finished. Overall we are very pleased with our lovely new room and are so glad we asked Charrett and Sons to undertake the work.
GeoffJohnson23/06/2013
Which? Local Review
Customer Service
Quality
Value
Charrett & Sons Loft Conversion Specialists have done an amazing job of out attic conversion. The whole build was run very smoothly and efficiently and we are so happy with the end result. At the beginning we were able to see a 3D computer generated concept and were able to make any modifications at this stage. We feel that they really took on board the concept and dealt with all our many questions really well. After the initial meeting we were very pleased with result and felt that the whole design had been really well thought out in a professional way. During the build all of the various trades seems to work very well together and overlapped seamlessly. All of the trades did a fantastic job and they were so clean and tidy. After each day they vacuumed inside and even tidied outside on the front drive. As it was so tidy we were able to maintain a relatively normal existence downstairs while the build was going on. Behind all this activity there was a constant communication to explain what the next stages were and we were able to keep track of what was going on. We were able to make payments in stages during the build which was nice as we were never at a point where we had paid for work that hadnÍt been carried out so far. The final payment was also not required until we were completely happy with the finished job, and this gave us a lot of confidence. We would definitely use and recommend Charrett & Sons Loft Conversion Specialists again as they were so professional, helpful, considerate and above all very good value for money. They delivered a first class job with no stress and left us very satisfied customers.
doonhamer_lass23/05/2013
Which? Local Review
Customer Service
Quality
Value
I cannot recommend Malc Charrett highly enough. He was consistent and patient with us as we went through many iterations of our loft brought about by planning issues. He was fantastic in the support he gave us through this process and even visited the planners for us. The plan he came up with was the best, the price was competitive (we could get it cheaper but we wanted quality that would last). The work was carried out efficiently and with minimal disturbance. Andy, the onsite builder was great, the work was carried out to a very high standard. Chris Evans's plumbing team and Simpsons the electrics were also great as were the plasterers (sorry did not get their names but they did a truly fantastic job!)The entire team worked seamlessly. Malc came in just over budget which was impressive given the problems unearthed with our electrics upstairs and the structural calculations which needed reworking in the run up to the start. We are very pleased with the result and to cap it all off HE sent US flowers and a bottle of Red thanking my wife for looking after the builders with tea! He is old school quality and reliability and clearly loves what he does, he is an enthusiast. I have no complaints whatsoever!
Dr and Mrs Lash11/05/2012
Which? Local Review
Customer Service
Quality
Value
When looking for someone to do a loft conversion, we turned to which. We chose Charrett & Sons because of their fantastic reviews. If you are looking for a loft conversion specialist look no further. This Company is the BEST! Stop looking around now and give Malc Charrett a call. We have no doubt that you will not be disappointed with the result. Charrett & Sons have transformed our house and given our young daughter and son lovely bedrooms. We are so delighted with the result! They arrived promptly every day at 8am. The builders had a set tea break and lunch time. They worked consistently hard every day, such polite, pleasant men, they always tidied up. They listened to our ideas and incorporating them into their fantastic workmanship. The finished result was amazing, done in record time! Malc Charrett is such a professional, trustworthy,kind, genuine man with many years of experience. Can not recommend this company highly enough!
Nikki-Brian23/04/2012
Which? Local Review
Customer Service
Quality
Value
There have been many a time where I have wanted to make a recommendation when impressed by something, but never enough to actually do it. The fact you are reading this now demonstrates just how happy my wife and I were with the fantastic service we received from Charrett & Sons. What first attracted us to them was the way our intial plans (a dormer with bedroom, bathroom and storage room) were brought to life in a clear and easy way. Matters that had escaped our noticed before were picked up and addressed in a knowledgeable but non condescending manner. It gave us confidence that the project would be handled professionally and competently and the costings were on a par with other quotes we had received. It was a large amount of our money we would be spending and we could not afford (in any sense!) to make a poor choice, so we went with Charrett & Sons. The work itself progressed in a timely and considerate way. We felt as involved in the decision making process as much as we needed to be and benefited from the expertise and experience of the craftsmen. It was clear to us that they took pride in their work, a times going the extra mile to ensure that quality was never compromised. The end result far exceeded our expectations, leaving us with a space we can live in and enjoy for many years to come. Moreover, the final cost was in line with the quote _ no hidden extra costs or surprises! On every level, Charrett & Sons delivered and my wife and I wholeheartedly recommend them to anyone considering investing in a loft conversion.
Stephen R Smith12/11/2011
Which? Local Review
Customer Service
Quality
Value
We are delighted with the work that Charrett & Sons carried out for us - they made the loft conversion both beautiful and functional. I wouldn't hesitate to recommend their workmanship and attention to detail. If we did it again tomorrow we would happily choose them for the project.
Vicky G08/07/2011
Which? Local Review
Customer Service
Quality
Value
Real quality workmanship. They came everyday, without fail at 8 am, worked with concentration throughout, incorporated my ideas, were endlessly patient with charges of mind & didn't charge for extras. Couldn't be better!
olliff-cooper15/07/2009