Chiswick Computers

I’d used this company before when they operated from premises in Chiswick. Recently they’d given up the shop but offered to collect my laptop. I was a bit concerned but agreed to a collection date and time. Steve turned up on time and won my trust. I was not asked to pay any money up front, which of course was reassuring. The repair took a bit longer than anticipated but they explained why they’d had to run further tests and yesterday Steve returned and my laptop with all its data now working. Would happily use them again, but just hope it won’t be necessary!

Did a great job of repairing my ancient iMac, replacing the defective screen and upgrading the OS and cloning the old hard drive. Kept informed of progress at all times. Definitely recommended.

This is the third time I have used Chiswick Computers and once again they have delivered an excellent job. I have no idea if there are others who might be quicker or cheaper but I will always continue to use them for IT repairs because I know they can be relied upon the get to the bottom of the issue and fix it and that they will communicate along the way with progress reports and cost estimates.

Stephen got my laptop working again & explained to me what needed to be done in an easy to understand way - very pleased with the good service provided

Having seen an earlier, positive review in "Which?" I decided to give Chiswick Computers a try to fix my laptop. Sadly, they were unable to resolve the problem - not their fault - as the laptop was a direct purchase from China, unbranded and it proved impossible to ascertain the manufacturer of the mother board, which was at the heart of the problem. On the plus side, they were very efficient in logging and tracking work tickets and kept me informed of developments. As a team they work well together and offer a seamless, informed service to customers.

Chiswick Computers updated an AppleMac Airbook for me. All done with professionalism, no fuss, easy process. Better than other companies that we've tried in the past and, if needed, would not hesitate to use them again.

I had ongoing problems with two devices, an iPhone and MacBook Air. My first impressions were that they were very helpful over the phone, friendly and with great advice. The laptop had an old operating system and needed upgrading. This was done in a day (taken the day before) and upgraded to a more recent operating system and the issues that I had had were resolved. Received the laptop back the same day. The iPhone had a couple of issues, one being an old mail system which was successfully erased and the other issue was downloading an app which I had been unable to carry out. This was completed in a day with explanations communicated as to why certain issues arise. I can highly recommend this company for their expertise, agreed schedule, keeping me updated on the problems and for what I feel a very reasonably priced service and on budget. Aftercare was offered if I should need it. Excellent!

I've been relying on Computer Computers for over 12 years to sort out problems with my laptops. Most recently my ten-year old laptop was very sluggish and a bit unreliable, but I depend on it for my work. Chiswick Computers diagnosed the problems, discussed with me what they could do and then kept me updated as the repairs progressed. They identified possible solutions and costed each one out so that I could decide what I wanted them to do. I have absolute faith in them and no hesitation in recommending them.

My laptop had become progressively slower over the last year and I had been getting more and more 'warnings' from Norton about issues with it but I had put off doing something about it as I didn't know who to go to. I was reading the latest edition of Tech and saw an article by Steve Bonnici of Chiswick Computers and found they were a Trusted Trader. When I contacted them they were very helpful, listened to my concerns and explained their charges. I took my laptop in a few days later with a list of queries - the issues raised by Norton and also said that I wanted to sync my phone and laptop so I could have a backup of my photos and documents in case either of my devices was lost or damaged. They told me I probably needed a new hard drive, which I did, and that they would work through my list. The work was completed in the timescale they indicated of 1 week and the charge was as quoted. When I went to collect my laptop they went through what they had done with me explaining in clear simple terms without confusing me with tech jargon. Steve and his staff are friendly helpful and understanding and I would have no hesitation in recommending them to others.

Hi Chiswick Computer did a great job fixing my child's laptop. They minimized the disruption by giving me a workaround whilst parts were on order. They then fixed the computer on the most convenient day for me and did it on time and with great quality. Would recommend Chiswick Computer for all your PC repairs. Thank you!