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Trusted Traders

Chiswick Computers

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5.0

54 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 12:00–16:00
  • Sunday - Closed

Organisations and Awards

Aug 2020
Aug 2019

About

We provide a personal computer repair and support service for clients based within London. We specialise in looking after home users, small business users and corporate clients.

Our repair services cover tablets, laptops, desktops and All In Ones and we repair to motherboard level and offer a No Fix No Fee Service.

All our labour is guaranteed

We also provide I.T. Support services for home and business users. Whether you have a single machine, or a peer to peer network or a Microsoft Server our engineers are Microsoft trained to look after your needs.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Laptop repair
    • PC Repairs
    • Tablet repair
    • Data backup
  • Accessories and parts

  • More Services

    • support
    • apple
    • macs
    • macbooks
    • imacs
    • repairs health virus

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
54 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
SurfacePro laptop repair
Customer Service
Quality
Value
Steve and his team repaired my faulty SurfacePro after a bad case of lactose intolerance caused by a milk spillage. After an initial diagnosis and estimate I was kept informed throughout all stages of the repair process and now have my fully functioning laptop back. Very professional and reassuring service. Thoroughly recommended.
Customer in Greater London Posted on 02/10/2020 , work completed 02/10/2020
outlook problem
Customer Service
Quality
Value
I took my laptop to Steve who explained the possible problem with Outlook and the way to fix it. He did the fix and a health check and restored my work and emails. I feel that I can contact him with any future issues and if it's easy he will tell me how to fix it myself. His work is guaranteed for 75 days anyway.
Customer in Greater London Posted on 20/08/2020 , work completed 13/08/2020
Disk death ? No problem !
Customer Service
Quality
Value
I took a failed computer in and was worried about losing the data on it. Fortunately this was no problem for Chiswick Computers who saved the data for me and transferred it into a new desktop with a back up without any problems at all I recommended them to my wife and to another friend who received the same courteous and helpful service with their computers
Customer in Greater London Posted on 03/08/2020 , work completed 25/07/2020
Good work, fast and great communication
Customer Service
Quality
Value
My son's laptop stopped working. We found Chiswick Computers online, called them and the person who answered sounded efficient and professional, so we took it straight in. I had a call within 30 minutes to give me an update. It turned out they were able to find the fault very quickly and they had the computer repaired and back to us the next morning. It wasn't cheap - they charged the full £180 that I had pre-authorised. I'm not sure how much work was actually involved (my husband picked it up and so would have maybe been told more of the details). The work comes with a good guarantee, so here's hoping we don't need to spend that amount again any time soon.
Customer in Greater London Posted on 02/08/2020 , work completed 27/07/2020
MacBook Pro repair
Engineers listed me to issue and made best endeavours to fix it Kept me informed through the repair process.
Iain in Greater London Posted on 25/06/2020 (Reviewer did not use service)
First class service at a first class price
Customer Service
Quality
Value
Steve and Pietro sorted out a virus in my MacBook, installed appropriate anti-virus protection and improved my 7 year old machine's speed dramatically by installing a new hard drive. They now assure me I have an extra 3-5 years life left in my laptop - will save me a lot of money! I am not very technically minded - Steve never blinded me with tech words when explaining my options. All was done in a friendly and efficient manner and then, when I was presented with the bill, it was significantly less than the estimate!! In addition, all the COVID-19 safety requirements re social distancing were respected efficiently.
Customer in Greater London Posted on 17/06/2020 , work completed 16/06/2020
Fast efficient and helpful service following data loss.
Customer Service
Quality
Value
Steve and his technicians have saved me when all seemed lost on several occasions and even in the Covid pandemic they have managed to quickly sort a serious loss of data for me.
Customer in Greater London Posted on 09/06/2020 , work completed 09/06/2020
The trader replied (on 12/06/2020)
Thank you very much for your 5 star review. We are pleased that we were able to save your data as we know how important that is to most customers. Thank you from all the team at Chiswick Computers.
Excellent friendly, efficient and helpful service
Customer Service
Quality
Value
I used Chiswick Computers recently to replace a failed hard drive in my iMac, and also about 2 years ago to fix a broken screen and other hardware issue on my children's laptops, and would highly recommend them. On both occasions I found the service to be excellent. Friendly and helpful advice given on the telephone followed by efficient and effective work to repair the computers. Everyone I dealt with seemed to be a genuine enthusiast and expert whose only objective was to ensure I had the right fix for my computer, to the standard that they would expect for their own computers. Good, clear advice given without any pressure to proceed or buy anything you don't want or need.
Jane in Greater London Posted on 08/06/2020 , work completed 01/06/2020
The trader replied (on 12/06/2020)
Jane, thank you so much for your wonderful, detailed review and opinion on our service. I really liked what you have written because you are right; computers are a hobby for us that we are lucky enough to have turned in to a profession. We try to give people the right advice based upon our knowledge and experience to allow them to make the right decisions. Thank you so much from all the team at Chiswick Computers.
Fantastic service
Customer Service
Quality
Value
I lost a very valuable spreadsheet from my Microsoft Surface during lockdown. Steve managed to recover my spreadsheet from quarantine and reinstate it. He also gave me some valuable advice re storage and saving files. This was all remotely and took several hours out of Steve's evening. I was astonished at how reasonable the bill was as it was a fixed fee. I can't recommend Chiswick Computers enough. They have helped me several times in the past and i will always return to them in the future for any IT needs or problems
Customer in Greater London Posted on 27/05/2020 , work completed 26/05/2020
The trader replied (on 07/06/2020)
Thank you so much for leaving this lovely five star review! I must admit it was a challenge trying to find out why a single file had gone missing on your computer and it took some time to figure out. Turned out that your Windows Security had quarantined it without telling you and for no apparent reason as no infections were found. It is always important to have a good backup of important data. There is a saying in the IT industry that if you data is in one place it is no place. You can never have enough backups. Thank you again for your lovely review. Steve
Great Service... as usual
Customer Service
Quality
Value
During the lockdown my MacBook decided to lockdown! Steve although working from home was able to organise the repair very promptly and the guy who did the work couldn't have been more helpful... I had it all back, up and running in a couple of days and for a very reasonable charge.
Customer in Greater London Posted on 04/05/2020 , work completed 01/05/2020
The trader replied (on 19/05/2020)
Thank you so much for your lovely 5 star review of the service that you recently received from Chiswick Computers. I am very pleased that you were happy with everything under these unusual trading circumstances. We really do appreciate that you have taken the time to leave this review Many thanks from all the team at Chiswick Computers