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Trusted Traders

Chiswick Computers

Profile thumb cc cmyk

5.0

64 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 12:00–16:00
  • Sunday - Closed

Organisations and Awards

Aug 2020
Aug 2019

About

We provide a personal computer repair and support service for clients based within London. We specialise in looking after home users, small business users and corporate clients.

Our repair services cover tablets, laptops, desktops and All In Ones and we repair to motherboard level and offer a No Fix No Fee Service.

All our labour is guaranteed

We also provide I.T. Support services for home and business users. Whether you have a single machine, or a peer to peer network or a Microsoft Server our engineers are Microsoft trained to look after your needs.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Laptop repair
    • PC Repairs
    • Tablet repair
    • Data backup
  • Accessories and parts

  • More Services

    • support
    • apple
    • macs
    • macbooks
    • imacs
    • repairs health virus

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
64 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
A thorough job
Customer Service
Quality
Value
My MacBook Air would not power up. I phoned Chiswick Computers and they invited me to bring it in. They were very clear on advising me the terms on which they operate. A few days later they told me it would take longer as it was a more substantial job involving repair to the motherboard. Apart from a minor communication problem where they were waiting for me to OK them to go ahead, everything went smoothly and the computer is fully functioning again. The price was what they advised me it would be. I would certainly use them again.
Richard in Greater London Posted on 08/05/2021 , work completed 05/05/2021
The trader replied (on 10/05/2021)
Thank you so much Richard for the lovely detailed 5-star review that you have kindly left for us on our Which? profile. I am pleased that you are happy with our work and communication. We look forward to serving you again if the need arises Steve
Fast and efficient service in repairing laptop and and restoring data from backup drive.
Customer Service
Quality
Value
Chiswick Computers were recommended to me by a neighbour. My hard drive had failed and whilst Dell had supplied a new hard drive I did not have the confidence and knowledge to do the work myself. They replaced the drive and reloaded the programmes that I really needed. Data was restored from a backup external drive that luckily was only 2 months behind. The cost to me, when I expected to have lost all my data, was very reasonable.
Customer in Greater London Posted on 19/04/2021 , work completed 08/04/2021
The trader replied (on 20/04/2021)
Hello there, I am sorry but I do not know who you are because there is no name on the review but I wanted to take the opportunity of thanking you for taking the time to leave us this great 5-star review. We love 5-star reviews because it tells us that the customer is happy with our work and that is important to us. We do our best to provide an honest service to all our customers. Customer service is very important to us. Please also thank your neighbour for us for recommending Chiswick Computers to you. We really appreciate that they have done that. Best wishes Steve and the team and Chiswick Computers
Great work and fast
Customer Service
Quality
Value
Booked an appointment with Chiswick Computers to have my laptop reinstalled. When I discussed the issue with them at drop off they advised they could resolve my issue without a reinstall, which was a much cheaper option. Honest, great service. Very professional and courteous team. Quick turnaround. Will definitely use them again
Stefanie in Greater London Posted on 10/04/2021 , work completed 06/04/2021
Excellent Work
Customer Service
Quality
Value
A three day wait but excellent service. Steve worked patiently for an hour and a half to get me back into my email account and fully working on my laptop again, and all for a fixed price. I was very pleased with the work this company did on my old I-Pad last year too.
Customer in Greater London Posted on 01/04/2021 , work completed 01/04/2021
Unable to log in
Customer Service
Quality
Value
Issue resolved within 30 minutes. I have been using Chiswick Computers for a few years and have always received excellent service at a very competitive price. Friendly and professional staff.
Customer in Greater London Posted on 05/03/2021 , work completed 04/03/2021
Correcting fault on my MacBook Air
Customer Service
Quality
Value
Work was done as requested although it was a difficult fault to establish. The staff are all very pleasant and knowledgeable and they offer an excellent service.
Customer in Greater London Posted on 26/02/2021 , work completed 08/02/2021
Fixed laptop
Customer Service
Quality
Value
Got in touch quickly after initial contact identified problem and communicated progress throughout.
Customer in Greater London Posted on 13/01/2021 , work completed 12/01/2021
PC Upgrade & Separate External HDD Data Recovery
Customer Service
Quality
Value
I had used Chiswick Computers (CC) in 2014 when they satisfactorily replaced a damaged screen on my then 4-year old laptop and I knew them to be competent and reliable. On the present occasion I asked them to replace the hard drive in my now 10-year old laptop with a solid state drive of the same capacity (500GB). As a quite separate task I asked CC to attempt to recover all the data on a 2TB external hard disk drive which had ceased to function. The laptop drive replacement was carried out by cloning the old hard drive onto the new SSD. They also stripped down and cleaned the inside of the machine which was overheating and put thermal paste on the processor. The work done was excellent. The laptop now runs as it did when new. The data recovery task was difficult and CC sent the drive to their partners who specialize in this type of work. The drive was totally unreadable when I sent it to CC who were also unable to access anything on it. At an intermediate stage of the recovery work, I was given an opportunity to comment on the progress thus far. My comments were taken into account and when all salvageable data had finally been recovered as far as possible and copied onto a new external HDD, the original file structure was in tact and a great many of the files were readable. The achievement was quite remarkable and must have entailed a great deal of work. I was kept informed at all stages of the two jobs and found CC to be helpful and supportive at all times.
Customer in Greater London Posted on 22/12/2020 , work completed 15/12/2020
Brilliant service
Customer Service
Quality
Value
Managed to retrieve data from a broken Dell despite BitLocker intervention. A brilliant, professional and speedy service. Thank you so much for your help.
Customer in Greater London Posted on 19/12/2020 , work completed 18/12/2020
Achieved the impossible
Customer Service
Quality
Value
Microsoft Surface Laptop hard drive stopped working completely. Told by everyone all the vital data was lost, but Chiswick Computers managed to retrieve all the data even without the Bit locker code. Absolutely miraculous - can’t thank them enough. All staff really helpful and understanding even during lockdown. Will only go here in future. Heartily recommended!
Customer in Greater London Posted on 23/11/2020 , work completed 22/11/2020