Chiswick Computers

Chiswick Computers replaced the screen on my Dell laptop. They kept me fully informed of progress and it was immaculately done. It was an emergency situation, and they went above and beyond, by loaning me a piece of equipment.

Steve and his team are very knowledgeable and tenacious when it comes to solving computer problems. His pricing is always fair. It is great to know he is always there when I need him.

My MacBook Air would not power up. I phoned Chiswick Computers and they invited me to bring it in. They were very clear on advising me the terms on which they operate. A few days later they told me it would take longer as it was a more substantial job involving repair to the motherboard. Apart from a minor communication problem where they were waiting for me to OK them to go ahead, everything went smoothly and the computer is fully functioning again. The price was what they advised me it would be. I would certainly use them again.

Chiswick Computers were recommended to me by a neighbour. My hard drive had failed and whilst Dell had supplied a new hard drive I did not have the confidence and knowledge to do the work myself. They replaced the drive and reloaded the programmes that I really needed. Data was restored from a backup external drive that luckily was only 2 months behind. The cost to me, when I expected to have lost all my data, was very reasonable.

Booked an appointment with Chiswick Computers to have my laptop reinstalled. When I discussed the issue with them at drop off they advised they could resolve my issue without a reinstall, which was a much cheaper option. Honest, great service. Very professional and courteous team. Quick turnaround. Will definitely use them again

A three day wait but excellent service. Steve worked patiently for an hour and a half to get me back into my email account and fully working on my laptop again, and all for a fixed price. I was very pleased with the work this company did on my old I-Pad last year too.

Issue resolved within 30 minutes. I have been using Chiswick Computers for a few years and have always received excellent service at a very competitive price. Friendly and professional staff.

Work was done as requested although it was a difficult fault to establish. The staff are all very pleasant and knowledgeable and they offer an excellent service.

Got in touch quickly after initial contact identified problem and communicated progress throughout.

I had used Chiswick Computers (CC) in 2014 when they satisfactorily replaced a damaged screen on my then 4-year old laptop and I knew them to be competent and reliable. On the present occasion I asked them to replace the hard drive in my now 10-year old laptop with a solid state drive of the same capacity (500GB). As a quite separate task I asked CC to attempt to recover all the data on a 2TB external hard disk drive which had ceased to function. The laptop drive replacement was carried out by cloning the old hard drive onto the new SSD. They also stripped down and cleaned the inside of the machine which was overheating and put thermal paste on the processor. The work done was excellent. The laptop now runs as it did when new. The data recovery task was difficult and CC sent the drive to their partners who specialize in this type of work. The drive was totally unreadable when I sent it to CC who were also unable to access anything on it. At an intermediate stage of the recovery work, I was given an opportunity to comment on the progress thus far. My comments were taken into account and when all salvageable data had finally been recovered as far as possible and copied onto a new external HDD, the original file structure was in tact and a great many of the files were readable. The achievement was quite remarkable and must have entailed a great deal of work. I was kept informed at all stages of the two jobs and found CC to be helpful and supportive at all times.

Managed to retrieve data from a broken Dell despite BitLocker intervention. A brilliant, professional and speedy service. Thank you so much for your help.

Microsoft Surface Laptop hard drive stopped working completely. Told by everyone all the vital data was lost, but Chiswick Computers managed to retrieve all the data even without the Bit locker code. Absolutely miraculous - can’t thank them enough. All staff really helpful and understanding even during lockdown. Will only go here in future. Heartily recommended!

Steve and his team repaired my faulty SurfacePro after a bad case of lactose intolerance caused by a milk spillage. After an initial diagnosis and estimate I was kept informed throughout all stages of the repair process and now have my fully functioning laptop back. Very professional and reassuring service. Thoroughly recommended.

I took my laptop to Steve who explained the possible problem with Outlook and the way to fix it. He did the fix and a health check and restored my work and emails. I feel that I can contact him with any future issues and if it's easy he will tell me how to fix it myself. His work is guaranteed for 75 days anyway.

I took a failed computer in and was worried about losing the data on it. Fortunately this was no problem for Chiswick Computers who saved the data for me and transferred it into a new desktop with a back up without any problems at all I recommended them to my wife and to another friend who received the same courteous and helpful service with their computers

My son's laptop stopped working. We found Chiswick Computers online, called them and the person who answered sounded efficient and professional, so we took it straight in. I had a call within 30 minutes to give me an update. It turned out they were able to find the fault very quickly and they had the computer repaired and back to us the next morning. It wasn't cheap - they charged the full £180 that I had pre-authorised. I'm not sure how much work was actually involved (my husband picked it up and so would have maybe been told more of the details). The work comes with a good guarantee, so here's hoping we don't need to spend that amount again any time soon.

Engineers listed me to issue and made best endeavours to fix it Kept me informed through the repair process.

Steve and Pietro sorted out a virus in my MacBook, installed appropriate anti-virus protection and improved my 7 year old machine's speed dramatically by installing a new hard drive. They now assure me I have an extra 3-5 years life left in my laptop - will save me a lot of money! I am not very technically minded - Steve never blinded me with tech words when explaining my options. All was done in a friendly and efficient manner and then, when I was presented with the bill, it was significantly less than the estimate!! In addition, all the COVID-19 safety requirements re social distancing were respected efficiently.

Steve and his technicians have saved me when all seemed lost on several occasions and even in the Covid pandemic they have managed to quickly sort a serious loss of data for me.

I used Chiswick Computers recently to replace a failed hard drive in my iMac, and also about 2 years ago to fix a broken screen and other hardware issue on my children's laptops, and would highly recommend them. On both occasions I found the service to be excellent. Friendly and helpful advice given on the telephone followed by efficient and effective work to repair the computers. Everyone I dealt with seemed to be a genuine enthusiast and expert whose only objective was to ensure I had the right fix for my computer, to the standard that they would expect for their own computers. Good, clear advice given without any pressure to proceed or buy anything you don't want or need.

I lost a very valuable spreadsheet from my Microsoft Surface during lockdown. Steve managed to recover my spreadsheet from quarantine and reinstate it. He also gave me some valuable advice re storage and saving files. This was all remotely and took several hours out of Steve's evening. I was astonished at how reasonable the bill was as it was a fixed fee. I can't recommend Chiswick Computers enough. They have helped me several times in the past and i will always return to them in the future for any IT needs or problems

During the lockdown my MacBook decided to lockdown! Steve although working from home was able to organise the repair very promptly and the guy who did the work couldn't have been more helpful... I had it all back, up and running in a couple of days and for a very reasonable charge.

Absolutely outstanding service. I had a 10 year old iMac with a failing hard drive. Steve took me through the options and cost in detail, with an appointment being booked for the following day. The quote and confirmation was emailed immediately. The iMac was fitted with a new drive and ready for collection within 24 hours. It works perfectly - as good as new. The price was slightly less than the quote, and was very reasonable. I will definitely go back to Chiswick Computers for future computer problems. They were a real pleasure to deal with.

I had a virus - several - on my computer, which was quickly sorted by Steve and his team. As it is the "Lockdown" I was concerned it would take time, particularly as I had work to get on with. It was sorted quickly, and for a reasonable price. Thanks very much Steve, and team. Five stars.

Chiswick Computers has taken care of my needs concerning my personal computer for about 20 years. All problems large or trivial have been dealt with efficiently and sympathetically. When I needed new equipment Steve Bonnici researched for me and always found something to suit my needs. I would not go anywhere else and have had no hesitation in recommending him to friends and family. They always have been well pleased.

Chiswick Computers saved me in my hour of need. Just as I was about to embark on the lockdown of working from home a can of fizzy drink exploded in my bag, soaking my MacBook Pro. All was fine until it dried and then it started to corrode the inner workings and my Mac froze. CC were able to give advice on what needed to be done and how they would update me through the process. Very quick service given the trying circumstances around Covid - couldn't recommend them enough. Mac fixed. And take on this advice - immediately there is a fizzy drink spillage take it to Chiswick Computers, do not wait for it to dry. Thanks Steve.

My problem was solved cheaper than quoted and fast and I have had no problems since. I have used this trader before and have always been happy with the service and result.

Chiswick computers were very friendly and helpful fixing a broken screen and loose hinges. Definitely recommend.

Steve and the team have an online portal that gives you visibility of the progress of your repairs and we’re excellent at communicating. The job was completed as fast as possible & my laptop is as good as new.

I very carelessly re-formated my hard drive, and while one of the online softwares seems to be able to retrieve the files for me, all of the folder systems would have been lost. Pietro offered to use a couple of ways to retrieve the files for me, and assured me I would not be charged if he cannot also retrieve the folders as well as the files. In the end he was able to retrieve both, and at a very reasonable cost. I compared with another computer shop, that shop said it's impossible to retrieve the folders and would charge me for just recovering the files... so I'm very thankful to Pietro!

Excellent and professional service. Will definitely use this company again. Would be happy to recommend them.

Chiswick Computers came to the rescue when my teenager got cold feet upgrading his computer. They transferred components to a larger case and installed the parts he had bought. I’m very satisfied with the work and the service provided.

I have used Chiswick Computers for several years and they have always been efficient, good quality and reliable.

I was extremely happy with the service offered by Chiswick Computers. My laptop was dead so I dropped it off at the shop in the morning and by 3pm I had heard about what had needed to be done and been able to pick it up. The price was very reasonable. I would highly recommend this company.

Excellent service from Chiswick Computers, who extracted the data from old computers I had, put it all onto an external drive, ensured everything was wiped so computers could safely be recycled. Pietro was polite, patient and seemed a real computer buff - declared he was "very excited" when I took in a huge 25yr old iMac. Very good at keeping me informed of timescale etc. I thought very fair price for the work involved and would recommend them.

As an older computer user, I know very little about what goes on under the bonnet of my four year old desk top. It was getting slower and slower, despite deleting disk space and defragmenting (solutions described from searching sites on my Smartphone). I described the symptoms to Steve and he readily diagnosed the remedy - a new hard disk. He gave me the price and the time it would take. The job was completed speedily in a little over a day, to cost and all is now well. Booting up immediately and responding fast. No more stress. I felt comfortable talking to the staff and was happy to learn that Chiswick Computers will do home visits. Have recommended them to neighbours and friends.

Have used Chiswick Computers on several occasions. Steve and his staff always provide an excellent service and are a pleasure to deal with. Efficient and knowledgeable. Many thanks.

It was good to hear from Steve that the Pole was repairing my Dell computer. I lived with my family in Poland in the 1980s and I respect the country very much. Thanks a lot for raising the processor and fixing the pins.

Work required: disembowel ancient iMac and re-house 1 x SSD and 1 x HDD into caddies for use with my shiny new Mac Mini with appropriate very high speed connections. High level of competence at their end gave me high level of confidence my end. Products provided were of high quality i.e. not necessarily the cheapest. Service was fast and friendly. And I will use them again, and recommend them to friends as and when.

Although Chiswick Computers (CC) is not an authorized Apple repair shop, it was Apple who originally mentioned their name as they had heard lots of positive reviews. Apple thought the power-board of our iMac might needed to be replaced as we could not switch on the computer. Steve (CC) explained exactly what we could expect from CC in terms of cost and timings. When starting the repair, CC noticed 1 LED wasn't working and proceeded to clean the inside of the iMac. As the iMac worked afterwards, they didn't do anything else and gave us 75 days warranty. Should the iMac be faulty within that period, we can return the iMac, CC will deduct what we paid for the cleaning and replace the graphics board. Excellent service.

I have used Chiswick Computers for a number of years. Trustworthy advice, very reasonable prices. Available for me to call and ask for help. I would not use anyone else.

I have been taking my computer to Chiswick Computers for about 20 years. My recent visit was just as good an experience as it has always been. I cannot recommend them highly enough - honest, reliable, hard working, caring and great to work with.

Excellent service. Very professional and friendly reception. Machine is better now that ever before. I was very agreeably surprised by the bill which I found most reasonable. I will definitely come back and recommend Chiswick Computers to my friends… & keep it secret from those I don’t like.

Coffee on my laptop. Nightmare. The manufacturer quoted £800+ but CC managed to repair it for £200. They kept me informed throughout the process. Highly recommended!

Chiswick Computers copied all the data that I needed - my pictures and documents - from the failing hard drive of my old laptop on to my new machine. They really went the extra mile.

Graphics card problem - very quickly identified and repair process began - all very well explained keeping me informed every step of the way. Great job done in time and on the money many thanks Steve and team

I had used Chiswick Computers before very satisfactorily. This occasion was similar. I was kept informed by phone and e-mail of how the job was progressing which I was grateful for as I had a deadline I needed it for. When it was ready to collect, Steve kindly said he would stay open later if I got delayed in collecting it. In fact, it wasn't necessary but I appreciated his helpfulness and the job was completed efficiently and very satisfactorily.

This is the second time I've used Chiswick Computers, the first time in setting up a small company network over 10 years ago. It all worked fine and I never needed call them in again. 10 years later Steve made an appointment the same day and sorted out a glitch in a laptop and printer and gave lots of useful advice along the way. Not a giant op but good personal service.

Excellent painstaking and efficient work whether obtaining spare parts or sorting out problems on my computer. Consistently patient courteous service .

I originally contacted Chiswick Computers a couple of years ago when I couldn't connect my internet provider/e-mail address to Outlook. Their attitude was in complete contrast to that of the shop from which I had purchased my (then) new computer: nothing was too much trouble. My recent contact with them has been to do with the purchase (from them) of a re-conditioned computer and setting it up, including transferring all my existing data. I was given appropriate advice as to the programmes which needed to be installed and information and updates as to the progress of the task. Again, there were blips to be overcome in relation to my original e-mail address but these were sorted with the result that I have been able to switch seamlessly to a new machine with no issues to resolve myself and none of the stress which sometimes accompanies the use of new technology.

I have been a number of times having been recommended by a friend - they are great, honest and easy to deal with. certainly know what they are doing. If you don't know what your problem is, they will !

My laptop and dad’s desktop freezing issue. Quick diagnostics and back up of docs and data. Very friendly and courteous staff. Would highly recommend.

I have been using Steve for years. As always the work was completed within the stated time frame and I was given regular updates. He is thorough and competent and I would recommend Chiswick Computers without any hesitation.

I’ve been using Chiswick Computers for a number of years now because they are fantastic. Steve and his team are efficient, friendly, keep calm even when you’re not and manage to get the job done without a fuss. They’re also reasonably priced. Highly recommend

I cannot recommend Chiswick Computers highly enough and I am indebted to Steve and his team for their recent help. I went to them with a MacBook Air's damaged screen and not only were they able to source and fit a refurbished screen at a fraction of the price of a new one from Apple but they got me up and running in the meantime with the recommendation of an external monitor. However, where they were most impressive was in resurrecting a MacBook Air on which I had spilled wine two years earlier and which Amsys in Soho had been unable to resurrect (despite ripping me off for over £100.00 for the disservice of non-repair - don't go near those cowboys). Steve of Chiswick Computers suggested I bring that laptop in and if they weren't able to resurrect it then there'd be no fee. And Hallelujah - after two years lying dormant and pronounced dead it was up and running again. Impressive!

Tricky repair to Macbook but done very quickly and efficiently and at a very competitive price - excellent company - have been using Chiswick Computers for years

Problems with iPad Mini were identified immediately by Steve. Repair done in two days, within estimated cost and it now works better than ever before. I'd recommend Chiswick Computers unreservedly.

If you take your computer to Chiswick Computers, you are in safe hands. I have been taking mine for more than 20 years and I wouldn't dream of going anywhere else. Highly highly recommended.

I had Steve put in a new CPU cooler for me. This has done the job and am very happy with the result.

What these guys don't know about fixing computers ain't worth knowing - unquestionably the very best around - their knowledge, experience, customer relations and value for money are simply outstanding. Mad to go anywhere else. Excellent!

We have worked with Steve and his team for some years and have always had an excellent service. Highly informed, very helpful and swift to react to any of our IT problems. Makes running our IT very easy. Chris Cooke Management

We have worked with Steve and his team for over 15 years and have only good things to say about them. Always there to react swiftly to those pleas for help - great service delivered with professionalism and non IT speak!

I have bought several laptops here and repaired others for excellent prices and service. Highly recommended

Chiswick Computers have helped us on a number of occasions. Each time we have had very good service - comprehensive, patient and highly competent. On this occasion we needed help setting up a new email account and they were as good as usual.