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Trusted Traders

Clarity Heating

Logo on white
Opening Hours
Today - 08:00–13:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–13:00
  • Sunday - Closed
Profile thumb clarity logo

4.9

43 Reviews

About

Clarity Heating are leading heating engineers and central heating installers and maintainers operating in Cambridge, Ely and surrounding areas. We are constantly striving to deliver the best service to all our customers.

Our heating services include the:

• Boiler Installation, Breakdown, Repair & Servicing
• Central Heating Installation, Maintenance, Upgrade
• Heating Controls
• Power Flushing
• Upgrading your Heating System
• Underfloor Heating (UFH) Installation, Breakdown, Repair & Servicing
• Air Source Heat Pump Installation, Breakdown, Repair & Servicing
• Landlord Certificates
• Unvented Systems
• Hot Water Cylinders

FOR MORE INFO VISIT: http://www.clarityheating.com/products-and-services/

Whether you need to book your annual boiler service, require an expert to look at your faulty heating, wish to replace an old boiler or install a new heating system, we have a qualified engineer for the job.

What we do

  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
    • Underfloor heating
    • Boiler servicing
    • Gas fire repair and servicing
    • Power flushing
    • Gas cooker installation
  • Renewable energy

    • Home energy analysis
    • Air source heat pumps
    • Ground source heat pumps
  • More Services

    • oil heating
    • lpg
    • electric heating

Customer reviews

4.9
43 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Great work and friendly technician.
Customer Service
Quality
Value
The engineer arrived exactly on time, carried out the service with the minimum of disruption, and was very friendly.
Customer in Essex15/08/2019
Very knowledgeable, hardworking, friendly company
Customer Service
Quality
Value
Clarity installed our Viessmann boiler last year in advance of a large renovation project. Their knowledge of energy-efficient weather compensated systems, and other methods of reducing consumption and providing flexible heating for a large home persuaded us to use them, and we're very pleased with our purchase although we've only been able to use the hot water system so far. We turned to Clarity again when we were unhappy with the way our loft fitters had installed the hot water feeds to the upstairs bathrooms; they diagnosed the problems and fixed them quickly, resulting in almost instant hot water throughout the house. We then asked Clarity to fit our downstairs radiators after the ground floor had been renovated; they were very helpful in fitting around our lengthy, still-chaotic project and in giving us good ideas when we were still quite indecisive. We enjoy our interactions with all the staff and trust them to give us good advice and to turn up on time and finish the job well. The proof will be in the pudding once winter comes and we see how well the weather comp system works for us, but I'm quietly confident based on Clarity's performance and intelligent support to date.
A.T, Cambridgeshire12/08/2019
The trader replied (on 13/08/2019)
Thank you Anne for you positive feedback! it was our pleasure working for you, and we wish you good luck with your ongoing house project. Regards Marie
Excellent work, highly recommended.
Customer Service
Quality
Value
Very professional service. The boiler replacement in my property was a difficult one and Clarity Heating was able to provide very suitable solution. The work itself was done very efficiently with minimum disturbances.
Customer in Cambridgeshire05/08/2019
The trader replied (on 13/08/2019)
Thank you for your comments, much appreciated. Kind Regards Marie
Fantastic company
Customer Service
Quality
Value
The engineer was very friendly, clean and well presented. He was efficient in completing the service and very knowledgeable about the heating system. The office staff were friendly and quick to set up an appointment for the service, upon completion a certificate and invoice were sent on the day of completion. I would definitely be using them again.
Customer in Suffolk01/08/2019
The trader replied (on 13/08/2019)
Thank you for your feedback! we very much appreciate it. Kind Regards Marie
Boiler Service
Customer Service
Quality
Value
Efficient and prompt service by a pleasant, competent and tidy operative. Have used this company before and they continue to give good service.
Customer in Cambridgeshire23/07/2019
Confidence
Customer Service
Quality
Value
I've used a number of companies for an annual boiler service, experiencing rushed services, high charges and being 'encouraged' to buy additional services and goods. This is my second year with Clarity. They inspired confidence last year and again this year. The engineer explained what he was doing and why, the administration was efficient and I feel confident that my boiler is safe and operating efficiently.
Customer in Cambridgeshire16/07/2019
Great Service
Customer Service
Quality
Value
These guys are really good. In everything they do they are really helpful and professional. The problem with my boiler was not straightforward but they handled it well and their communication was very good. Marie even emailed me after hours from her phone to make sure I was ok. Thoroughly recommend them.
Customer in Essex04/06/2019
Excellent, thorough service
Customer Service
Quality
Value
With previous excellent service, we returned to Clarity Heating for a replacement boiler. We quickly received knowledgeable advice to guide our choice of appliance. The installation happened on schedule and we maintained hot water each evening. The house was left tidy, and we are very pleased with our new system, we would (and have!) thoroughly recommended Clarity Heating.
Customer in Cambridgeshire02/05/2019
The trader replied (on 08/05/2019)
Thank you for taking the time to leave us such a positive review, we do appreciate it. We'll see you next year for the first service and if we can help you in the meantime please let us know. Kind regards Annette
Boiler service
Customer Service
Quality
Value
The engineer arrived on time. He took care in the house, covering his shoes and was polite. He explained carefully what he had done and his view of the boiler condition.
Customer in Cambridgeshire02/05/2019
The trader replied (on 08/05/2019)
Thank you for your positive review, Customer satisfaction is very important to us at Clarity Heating. We look forward to seeing you next year. Kind regards, Annette
Excellent Job
Customer Service
Quality
Value
The plumber came at short notice when my external combi boiler was failing to ignite the oil, which meant I had no hot water or central heating. He arranged to come on Saturday afternoon to fit in with my availability but didn't charge a premium rate. From my explanation of the problem over the phone he was fairly sure he knew what was wrong and came with a new photocell for the burner unit. He replaced the photocell and showed me the damaged old one. He was very quick, efficient and knowledgeable. I would recommend him to others without hesitation.
Customer in Cambridgeshire20/03/2019
The trader replied (on 08/05/2019)
Thank you for your positive review, It is very important to us to know that we have provided a good service. If you need any further help please do not hesitate to contact us. Kind regards, Annette