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Trusted Traders

Clarity Heating

Profile thumb clarity logo

4.9

75 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–13:00
  • Sunday - Closed

About

Clarity Heating are leading heating engineers and central heating installers and maintainers operating in Cambridge, Ely and surrounding areas. We are constantly striving to deliver the best service to all our customers.

Our heating services include the:

• Boiler Installation, Breakdown, Repair & Servicing
• Central Heating Installation, Maintenance, Upgrade
• Heating Controls
• Power Flushing
• Upgrading your Heating System
• Underfloor Heating (UFH) Installation, Breakdown, Repair & Servicing
• Air Source Heat Pump Installation, Breakdown, Repair & Servicing
• Landlord Certificates
• Unvented Systems
• Hot Water Cylinders

FOR MORE INFO VISIT: http://www.clarityheating.com/products-and-services/

Whether you need to book your annual boiler service, require an expert to look at your faulty heating, wish to replace an old boiler or install a new heating system, we have a qualified engineer for the job.

What we do

  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
    • Underfloor heating
    • Boiler servicing
    • Gas fire repair and servicing
    • Power flushing
    • Gas cooker installation
  • Renewable energy

    • Home energy analysis
    • Air source heat pumps
    • Ground source heat pumps
  • More Services

    • oil heating
    • lpg
    • electric heating

Customer reviews

4.9
75 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Another Excellent Service Call
Customer Service
Quality
Value
Had an issue with persistent fuses being blown on my underfloor heating circuit. Clarity dispatched a superb engineer the next day who successfully diagnosed/resolved the issue.
Customer in Cambridgeshire Posted on 01/06/2020 , work completed 01/06/2020
Excellent job done on combi boiler installation
Customer Service
Quality
Value
I hired Clarity to replace my gravity fed system with a Viessmann 100-W combi boiler. Every representative of the company I dealt with at every stage was highly professional and knowledgeable. In particular, the heating engineer who performed the installation, Mark, was extremely knowledgeable, and was able to explain in detail how the job was to be done and why. The job was completed on time and to a high standard. They cleaned up afterwards and took reasonable precautions regarding COVID-19, such as maintaining distance and using a disinfectant spray on areas they had touched. Communication was another strong point. I got prompt replies whenever I asked them to get back to me, and never felt I had to chase them, which is more than I can say about some heating and plumbing companies I have dealt with. Overall, I would recommend them to anyone.
Richard Crowe Posted on 03/05/2020 , work completed 07/04/2020
Mending combi boiler during lockdown
Customer Service
Quality
Value
I'm working from home during lockdown. I woke up on Wednesday morning to find my boiler had died - no heating, no hot water. It's a complicated set-up with underfloor heating. I emailed Clarity Heating and received an email back with the hour for a provisional appointment on Friday morning. Mark turned up as booked, despite the pressures caused by limited staff in these difficult times, diagnosed the problem quickly, rectified it and showed me how to initiate this reset myself if something similar happens again. Clarity Heating are always quick, clean and efficient - and a delight to talk to as well. I now have heating as the weather has turned cold and can carry on working. Full marks.
Customer in Cambridgeshire Posted on 30/04/2020 , work completed 24/04/2020
Annual maintenance service for a Viessmann boiler
Customer Service
Quality
Value
The engineer came exactly on time and completed the work efficiently and with a minimum of fuss and took time to explain some of the boiler features. The boiler area was cleaned afterwards to a high standard so job completed on schedule and the price was what had been quoted earlier. The subsequent report on the boiler was very detailed and comprehensive, much as you would get from the MOT report from a Car Main Dealer. As the work was only done last week I cannot comment on aftercare issues.
Customer in Cambridgeshire Posted on 14/04/2020 , work completed 08/04/2020
Very conscious of the need to distance and disinfect.
Customer Service
Quality
Value
Work done: Isolate heating system electrically. Drain heating system. Cut a drain off cock into ground floor heating circuit. Replace 6 thermostatic radiator valves. Check for leaks. All work was done quickly, no mess in fact I forgot plumber was here at one point. The plumber was friendly and easy to speak to. Plumber was very aware of the Coronavirus and we kept more than 6ft apart. Plumber carried own disinfectant.
Customer in Cambridgeshire Posted on 09/04/2020 , work completed 09/04/2020
Very happy with the work and how it was done considering the difficult circumstances
Customer Service
Quality
Value
We have never used Clarity before but they were recommended by someone whose opinion we trusted. We agreed to have our boiler replaced, hot water cylinder and overhead water tanks removed. This was before the Corona virus -19 took a hold. We agreed a date and a schedule of 3 days, beforehand. Budget agreed. What made the trader stand out? The very honest but businesslike way the inspection and estimate was made, promptly followed by a very accurate quote. The 2 engineers arrived on time and on date. They proceeded efficiently, cleanly and worked hard the whole of day 1. They broke the back of the task and said it would be completed the next day. It was, but with just one man. We were consulted before they undertook difficult decisions and all the time observed the social distancing we asked for. They were polite and cleaned up after themselves at the end of each day. I can't recommend this trader enough. 5/5.
Posted on 26/03/2020 , work completed 24/03/2020
Very professional service
Customer Service
Quality
Value
Once again we are very pleased with the service we have received from Clarity Heating when they serviced our air-source heat pump, boiler and heating system. My 88-year old mother, who has asthma, was very pleased that Clarity's engineer made a point of explaining that he was putting on a fresh, clean pair of safety gloves before entering our house - very risk conscious in view of the coronavirus pandemic!
Customer in Norfolk Posted on 17/03/2020 , work completed 16/03/2020
Boiler replacement
Customer Service
Quality
Value
Very efficient service with friendly and professional engineers. Despite being more problematic than first thought, through no fault of the engineers, the work was completed efficiently. Very pleased with the new , quiet, boiler and with the work undertaken. Would recommend this company as have always provided a great service.
Customer in Cambridgeshire Posted on 12/03/2020 , work completed 11/03/2020
Will be a future first port of call
Customer Service
Quality
Value
An annual boiler service completed on time and as quoted. A positive experience from start to finish. The engineer was clearly knowledgeable and thorough, took time to explain and treated everything with care. Good communication and support from the administrative office. Good value for money.
Customer in Suffolk Posted on 11/03/2020 , work completed 10/03/2020
Friendly service
Customer Service
Quality
Value
Very friendly and efficient boiler service. Arrived at time arranged. Office staff friendly and helpful.
Customer in Cambridgeshire Posted on 03/03/2020 , work completed 03/03/2020