We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by

Which

?

Trusted Traders

Clarity Heating

Logo on white
Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–13:00
  • Sunday - Closed
Profile thumb clarity logo

5.0

36 Reviews

About

Clarity Heating are leading heating engineers and central heating installers and maintainers operating in Cambridge, Ely and surrounding areas. We are constantly striving to deliver the best service to all our customers.

Our heating services include the:

• Boiler Installation, Breakdown, Repair & Servicing
• Central Heating Installation, Maintenance, Upgrade
• Heating Controls
• Power Flushing
• Upgrading your Heating System
• Underfloor Heating (UFH) Installation, Breakdown, Repair & Servicing
• Air Source Heat Pump Installation, Breakdown, Repair & Servicing
• Landlord Certificates
• Unvented Systems
• Hot Water Cylinders

FOR MORE INFO VISIT: http://www.clarityheating.com/products-and-services/

Whether you need to book your annual boiler service, require an expert to look at your faulty heating, wish to replace an old boiler or install a new heating system, we have a qualified engineer for the job.

What we do

  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
    • Underfloor heating
    • Boiler servicing
    • Gas fire repair and servicing
    • Power flushing
    • Gas cooker installation
  • Renewable energy

    • Home energy analysis
    • Air source heat pumps
    • Ground source heat pumps
  • More Services

    • oil heating
    • lpg
    • electric heating

Customer reviews

Reviews summary

5.0
36 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent, thorough service
Customer Service
Quality
Value
With previous excellent service, we returned to Clarity Heating for a replacement boiler. We quickly received knowledgeable advice to guide our choice of appliance. The installation happened on schedule and we maintained hot water each evening. The house was left tidy, and we are very pleased with our new system, we would (and have!) thoroughly recommended Clarity Heating.
Customer in Cambridgeshire02/05/2019
The trader replied (on 08/05/2019)
Thank you for taking the time to leave us such a positive review, we do appreciate it. We'll see you next year for the first service and if we can help you in the meantime please let us know. Kind regards Annette
Boiler service
Customer Service
Quality
Value
The engineer arrived on time. He took care in the house, covering his shoes and was polite. He explained carefully what he had done and his view of the boiler condition.
Customer in Cambridgeshire02/05/2019
The trader replied (on 08/05/2019)
Thank you for your positive review, Customer satisfaction is very important to us at Clarity Heating. We look forward to seeing you next year. Kind regards, Annette
Excellent Job
Customer Service
Quality
Value
The plumber came at short notice when my external combi boiler was failing to ignite the oil, which meant I had no hot water or central heating. He arranged to come on Saturday afternoon to fit in with my availability but didn't charge a premium rate. From my explanation of the problem over the phone he was fairly sure he knew what was wrong and came with a new photocell for the burner unit. He replaced the photocell and showed me the damaged old one. He was very quick, efficient and knowledgeable. I would recommend him to others without hesitation.
Customer in Cambridgeshire20/03/2019
The trader replied (on 08/05/2019)
Thank you for your positive review, It is very important to us to know that we have provided a good service. If you need any further help please do not hesitate to contact us. Kind regards, Annette
Very professional service
Customer Service
Quality
Value
Having found their details on Which? Trusted Trader, we emailed Clarity Heating to ask if they could service our air source heat pump system and they replied, with a price, the very next day. We arranged for them to visit a few days later. Not only did they service our system today, but they also identified and sorted out the cause of a 'nasty niff' that we notice from time-to-time in the boiler/laundry room!! We are very pleased with the service from Clarity Heating.
Customer in Norfolk13/03/2019
The trader replied (on 08/05/2019)
Thank you for your feedback, we are very pleased that we managed to resolve your problem for you. Kind regards, Annette
Trustworthy company
Customer Service
Quality
Value
I first used Clarity when they installed a new boiler for me in Feb 2018 and flushed out the system. I chose them because of their great reviews, and also because they gave the most competitive quote! The job was done really well and we haven't had a single problem with the boiler. I then asked them to carry out some additional work at the end of last year - installing two new radiators, and hooking another up to an existing radiator as it wasn't working (due to crushed pipework below the flooring). I did have some issues with this one as the pipework wasn't very neat, but the person who did it has now left the company, and Vince came out and fixed it himself immediately - he was very apologetic. It looks great now. I'd also like to mention how friendly everyone is - the customer service is amazing. I've had awful experiences with tradespeople in the past but this is a company I really do trust.
Customer in Cambridgeshire04/03/2019
The trader replied (on 05/03/2019)
Thanks for taking the time to leave your review. Customer satisfaction is very important to us at Clarity and we are all so pleased you are happy with the service we provided. Kind regards Vince
Top quality job from Clarity Heating
Customer Service
Quality
Value
As part of a bigger job, our ancient back boiler had to be replaced by a new boiler, underfloor heating pipes laid down, and 3 radiators replaced. I wanted optimal controls for the system to operate as efficiently as possible. When discussing the job with Vince I was delighted to find out Clarity Heating are actually proper heating engineers with much more knowledge and understanding about heating systems than your average plumber. Engineers showed up on time (or ealier) to do all the various jobs in preparation, they were all very likeable people. When contacting the office to talk the remaining jobs through they were all very well aware of what needed doing. Not all tradespeople work this way! Mark really went the extra mile when commissioning the system, staying until 20:30 and then coming in the next day again to finish the last details. The resulting system works extremely well, keeping the house nice and warm while consuming a minimal amount of gas.
Customer in Cambridgeshire28/01/2019
The trader replied (on 21/02/2019)
Thank you for taking the time to leave us such a positive review, we do appreciate it. We'll see you next year to the first service and if we can help you in the meantime please let us know. Kind regards Amelia
Good Job
Customer Service
Quality
Value
Excellent service. Have asked them to do another job for me. Will recommend to anyone that needs heating engineers.
Customer in Cambridgeshire24/01/2019
The trader replied (on 21/02/2019)
Its lovely to receive such positive feedback, thank you. If we can help you, you know where we are please call us. Kind regards Amelia
New Gas Boiler fitted
Customer Service
Quality
Value
From the initial visit and quotation to the final work done, we found Clarity Heating to be extremely friendly with good customer service. The replacement boiler and all ancillary work was completed within the stated time schedule and to a high standard. We are very pleased that we chose this company to do the work in our home.
Customer in Cambridgeshire23/01/2019
The trader replied (on 24/01/2019)
We're really pleased to receive your lovely feedback, thank you.
Clarity heating new boiler installed
Customer Service
Quality
Value
The work was completed on time by two friendly and polite engineers they worked tidily and efficiently. The price quoted was the price on the final invoice and I will be using this company again in the future for servicing etc. Everything went so smoothly from initial contact to the work being completed I cannot praise this company enough.
Customer in Cambridgeshire23/01/2019
The trader replied (on 08/05/2019)
Thank you for your positive feedback, it is very important to us to know that we have provided a good service. We look forward to seeing you next year for your annual service. Kind regards, Annette
Great job done and very helpful Engineer
Customer Service
Quality
Value
I am so happy with the service Clarity Heating provided when they serviced our central heating boiler. The Engineer completed the job with great satisfactory and also answered all my questions that I had. I recommend Clarity Heating for all your requirements. Thank you for a great service.
Customer in Cambridgeshire21/01/2019
The trader replied (on 24/01/2019)
Thank you for your lovely feedback its greatly appreciated by the team.