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Trusted Traders

Clarity Heating

Logo on white
Opening Hours
Today - 08:00–13:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–13:00
  • Sunday - Closed
Profile thumb clarity logo

5.0

23 Reviews

About

Clarity Heating are leading heating engineers and central heating installers and maintainers operating in Cambridge, Ely and surrounding areas. We are constantly striving to deliver the best service to all our customers.

Our heating services include the:

• Boiler Installation, Breakdown, Repair & Servicing
• Central Heating Installation, Maintenance, Upgrade
• Heating Controls
• Power Flushing
• Upgrading your Heating System
• Underfloor Heating (UFH) Installation, Breakdown, Repair & Servicing
• Air Source Heat Pump Installation, Breakdown, Repair & Servicing
• Landlord Certificates
• Unvented Systems
• Hot Water Cylinders

FOR MORE INFO VISIT: http://www.clarityheating.com/products-and-services/

Whether you need to book your annual boiler service, require an expert to look at your faulty heating, wish to replace an old boiler or install a new heating system, we have a qualified engineer for the job.

What we do

  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
    • Underfloor heating
    • Boiler servicing
    • Gas fire repair and servicing
    • Power flushing
    • Gas cooker installation
  • Renewable energy

    • Home energy analysis
    • Air source heat pumps
    • Ground source heat pumps
  • More Services

    • oil heating
    • lpg
    • electric heating

Customer reviews

Reviews summary

5.0
23 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Quality with Efficiency
Customer Service
Quality
Value
This job was one of a series of seven annual services carried out after initial installation of our Viessman 200w WB2C gas boiler. The engineers have always arrived promptly. They were courteous, considerate and always polite. They were keen and enthusiastic in demonstrating their expertise and by explaining all points raised or new techniques acquired since their last visit. To summarise. The job was efficiently and expertly carried out resulting in our confidence in a job of quality. I have no hesitation in recommending Clarity Heating to anyone.
Customer in Hertfordshire08/01/2019
The trader replied (on 17/01/2019)
Its always great to receive lovely positive comments from a returning and long standing customer, thank you. We'll see you next year for the boilers 8th annual service. Kind regards Amelia
Top quality job from Clarity Heating
Customer Service
Quality
Value
As I wanted a Viessmann boiler, their website directed me to Clarity Heating, who took care of the entire job of removing the 20+ year old back boiler and installing a new Vitodens 200. They advised me well on the choice of boiler and controls, they clearly set out what was required, worked to specification and honoured the quote with no "surprises", including refunds for all parts not used. Vince and Mark really know their stuff, they are proper heating engineers with a deep understanding of heating system design for maximum efficiency and comfort. As the boiler is part of a whole house eco-retrofit, this was exactly what I was looking for. Although their quote was not the lowest, I have no regrets as they did a quality job in all aspects. The office communication is excellent. They arranged for engineers to appear when needed, and they were all very friendly and did a neat job. Mark really went the extra mile to get the system up in time, and the boiler and controls are top notch with many very clever features. Very happy customer.
Customer in Cambridgeshire20/12/2018
The trader replied (on 17/01/2019)
We really appreciate such a positive review of the service and products we have provided to you. Thank you for taking the time to review Clarity Heating. Your comments will be passed on to the team and we look forward to seeing you in a year for the boilers first service. Kind regards Amelia
OUTSTANDING SERVICE
Customer Service
Quality
Value
I have used Clarity Heating since the time the firm was established and the standard of workmanship and cost effectiveness remains outstanding. On this occasion one radiator was replaced and the annual service carried out. The Service Engineer was highly efficient, with a deservedly confident and understanding manner. He simply got on with the task, keeping me informed as required. The overall cost was most reasonable. Clarity Heating has always served me well but this Engineer was quite exceptional and a pleasure to have in the house.
Customer in Essex19/12/2018
The trader replied (on 17/01/2019)
Its lovely to receive positive feedback from a long standing Customer, thank you for taking the time to do this. We will of course pass your comments on to the Engineers. We look forward to continuing to look after your heating system for many years to come. Kind regards Amelia
Replacement combi boiler
Customer Service
Quality
Value
From quoting to completion every aspect was carried out in a most professional way. The engineer who fitted the new boiler and his assistant were first class if you need heating engineers you will not regret using Clarity Heating
Customer in Norfolk01/12/2018
The trader replied (on 17/01/2019)
We really appreciate such a positive review of the service you have received from Clarity Heating, thank you.
A Splendid Job
Customer Service
Quality
Value
We recently had a new boiler fitted by Clarity Heating. We were very impressed with the level of professionalism from all the members of the team that we dealt with. Their communication with us was excellent, they were very friendly and sensitive to our needs. Initially, the engineer flushed out our central heating system and left the heating on whilst doing so, which enabled us to stay warm. Next the boiler was fitted. On our request, the Engineer fitted the new fuel filter internally to preserve a plant in our garden. Also, as the boiler is sited in a single skin brick garage, he ensured that the flue was positioned to our liking. There was an electrical earthing issue which the Electrical engineer resolved very quickly the following morning. The job was done to a high standard, the agreed schedule and budget. We felt that all members of the team dealt with us with integrity and we highly recommend them.
Customer in Cambridgeshire25/11/2018
The trader replied (on 17/01/2019)
Thank you for taking the time to give Clarity Heating a positive review. We're pleased to hear the team met your expectations and your happy to recommend us, which is great.
Fantastic Service
Customer Service
Quality
Value
I had my airsource heater serviced today for the first time. Mark from Clarity Heating came to do the service. He’s knowledge of the system was fantastic & was more than happy to go through how it all works with me & spent a lot of time explaining things in simple terms. He was very professional and a really nice guy. My 13 month old Daughter was even interested watching him do his job. Couldn’t speak more highly of him. Highly recommend him & the company.
VMAN8024/10/2018
The trader replied (on 28/12/2018)
Thank you VMAN80 for giving Mark of Clarity Heating a positive review, your comments will be passed on to him and are greatly appreciated. Maybe your daughter is a budding heating engineer. We will see you next year. Regards Amelia
Reliable & Trustworthy
Customer Service
Quality
Value
I’ve been using Clarity Heating to manage my boiler and underfloor heating since I moved in to my new house several years ago. They are very professional and reliable. The engineers are friendly and competent.
Which? Trusted Traders Consumer18/10/2018
Excellent Job
Customer Service
Quality
Value
Clarity Heating installed a combi boiler and central heating system at a 2 bedroom house in Soham. We contacted 3 companies and chose Clarity due to their fair price and Vinces knowledge and advice. An excellent job completed on time and to a high standard. Clarity truly deserve their Which trusted trader endorsement.
John Ellard, Which Reviewer20/09/2018
The trader replied (on 28/12/2018)
Thank you John for giving Clarity Heating a positive review it is greatly appreciated. Regards Amelia
Great work
Customer Service
Quality
Value
Our boiler was serviced and repaired by Clarity Heating. Very kind and professional engineering team.Great customer service.
Lucy Pancheva13/07/2018
The trader replied (on 16/07/2018)
Hi Lucy, Thank you for taking the time to give Clarity Heating a positive review which will be passed onto the team. We look forward to seeing you when the boiler needs it next service but if you need us in the meantime please do not hesitate to call. Regards Amelia
Excellent Heating Engineers
Customer Service
Quality
Value
The heating engineers and staff at Clarity Heating are the best I've come across in over 10 years. From the beginning I felt I could trust them and their help and advice was sound. I never felt that they were driven by making money but instead by doing the best job possible and satisfying the customer. Their quote was also the best I received and all their correspondance with me was incredibly prompt and efficient.
Amanda MacNutt07/07/2018
The trader replied (on 16/07/2018)
Thank you Amanda for taking the time to write your lovely review about your experience with Clarity Heating. We do appreciate it and look forward to caring for your heating system for years to come. Regards Amelia