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Endorsed by Which? Trusted Traders

Clarity Heating

Profile thumb clarity logo
4.9

136 Reviews

Opening Hours
Today - 08:00–13:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 08:00–13:00
  • Sunday - Closed

About

Clarity Heating are leading heating engineers and central heating installers and maintainers operating in Cambridge, Ely and surrounding areas. We are constantly striving to deliver the best service to all our customers.

Our heating services include the:

• Boiler Installation, Breakdown, Repair & Servicing
• Central Heating Installation, Maintenance, Upgrade
• Heating Controls
• Power Flushing
• Upgrading your Heating System
• Underfloor Heating (UFH) Installation, Breakdown, Repair & Servicing
• Air Source Heat Pump Installation, Breakdown, Repair & Servicing
• Landlord Certificates
• Unvented Systems
• Hot Water Cylinders

FOR MORE INFO VISIT: http://www.clarityheating.com/

Whether you need to book your annual boiler service, require an expert to look at your faulty heating, wish to replace an old boiler or install a new heating system, we have a qualified engineer for the job.

What we do

  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
    • Underfloor heating
    • Boiler servicing
    • Gas fire repair and servicing
    • Power flushing
    • Gas cooker installation
  • Renewable energy

    • Home energy analysis
    • Air source heat pumps
    • Ground source heat pumps
  • More Services

    • oil heating
    • lpg
    • electric heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
136 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
New boiler installation
Customer Service
Quality
Value
Had a new boiler fitted with excellent service. Very knowledgeable installers. Had a slight hiccup but they came out immediately and all sorted it out no problem. All friendly guys including the young lady in the office credit to the company and would thoroughly recommend Clarity Heating.
Customer in Cambridgeshire Posted on 16/05/2022 , work completed 11/05/2022
Very good job of installation of air source heat pump and radiator upgrade
Customer Service
Quality
Value
Clarity installed an air source heat pump and upgraded our radiators. We chose Clarity because when we first met them to discuss the proposed work, we were impressed with their straightforward and professional approach. They have been excellent. Co-ordination with other teams doing work on the house was needed, and that was done very well. We liked the way the proposed work was explained and how we were kept in the picture as it progressed. We found them to be responsive and good communicators. The team who did the work itself were very friendly and easy to have around, and were very efficient. The further work after the installation (documentation, warranties, help with Renewable Heat Incentive application) has been done very well. We are very glad to have chosen them.
Customer in Cambridgeshire Posted on 10/04/2022 , work completed 24/02/2022
Air source heat pump problem
Customer Service
Quality
Value
come across this company by accident, found office staff friendly and helpful, when had to call them out with heating problem one of their engineers Mark turned up on time and sorted out my problem very efficiently, he was very knowledgeable and any questions he answered in full, good personality and sense of humour went a long way so basically if I have any further problems my first call will be Clarity Heating great job guys thank you.
Bary in Norfolk Posted on 29/03/2022 , work completed 29/03/2022
Very happy with the work performed!
Customer Service
Quality
Value
The engineer came along to service the boiler and to remedy a buzzing noise. They cracked on with servicing the boiler, and also managed to find (and resolve) the source of the defect (some screws had worked loose). They were polite and kept me informed about what they were doing. We can now sleep more soundly at night, from a safety and noise perspective. Thanks Clarity Heating!
Customer in Cambridgeshire Posted on 15/03/2022 , work completed 15/03/2022
The trader replied (on 17/03/2022)
Thank so much for the review. It's a pleasure to have helped and we at clarity always try to be as polite and as helpful as possible. Please don't hesitate to contact us for anything else you need.
Feeling the warmth!
Customer Service
Quality
Value
From the moment he stepped through the door, the Clarity engineer knew exactly what he was looking at. Our underfloor heating which had only worked in part for a while had stopped working completely so it was cold! Others had looked at the system but seemed bemused. The man from Clarity was knowledgeable, explaining why the system had packed up and very quickly resolved the issue. He went on to service the boiler and do a final check on the underfloor before he left. He was polite and cheerful throughout and really inspired confidence. Would recommend 110%
Customer in Posted on 07/03/2022 , work completed 07/03/2022
The trader replied (on 08/03/2022)
Thank you so much for your lovely review. So glad we could help with the works you needed carrying out, and that our work was carried out in polite and cheerful. Please don't hesitate to contact us should you need anything else doing!
New boiler and radiators.
Customer Service
Quality
Value
I am very pleased with the work carried out. Which was done with great care and not too much disruption. The fitters were very nice and friendly and left everything clean and tidy.
Customer in Cambridgeshire Posted on 11/02/2022 , work completed 11/02/2022
The trader replied (on 16/02/2022)
Thank you for your review. Glad we were able to assist with the work you needed completing. Please don't hesitate to call us again!!
Hot water overheating
Customer Service
Quality
Value
The lady who came was punctual, explained what she was doing, what she thought the problem was, how she resolved it. Friendly, got on with the job and tidied up as she left.
Maggie in Cambridgeshire Posted on 21/01/2022 , work completed 21/01/2022
The trader replied (on 16/02/2022)
Hello Maggie, apologies for late response. Thank you so much for the lovely review! We do strive to do what's best for our customers and it pleasure to have resolved your issues. Hope you have a lovely year. Don't forget to let your friends and family know, we're always happy and ready to help!!
Good work nice people but slower and dearer than expected
Customer Service
Quality
Value
We changed from a gas boiler to an air source heat pump. The work was well done, the people very pleasant, the results so far excellent. The site was left clean and tidy. But it took twice as long as expected and cost about 10% more than expected. There were one or two communication failures and mistakes but they were promptly dealt with. We felt that a better initial assessment would have avoided these. Given the problems caused by Covid, we feel that the firm did well and is to be highly recommended.
Customer in Lincolnshire Posted on 06/01/2022 , work completed 22/12/2021
The trader replied (on 07/01/2022)
Happy new year! It certainly was a challenging job with the rise in COVID and supplier delivery issues. Their was a silly error in our initial survey that failed to pick up the showers needed upgrading so we were more than happy to install new showers at no extra cost to yourselves. I just wanted to clarify for any readers the 10% over your budget was identified at quote stage before any works commenced and the quote received was the total amount we invoiced.
Team work
Customer Service
Quality
Value
More crucially than ever before it’s so important to trust the people you invite into your home. From day one Clarity Heating gave us huge confidence and they delivered a really well designed and installed air source heat pump system. The whole team were amazing and the workmanship excellent. We will be calling Clarity Heating when we need additional work or servicing and I would recommend them to anyone looking for a local plumbing firm. Thank you everyone at Clarity Heating.
George in Cambridgeshire Posted on 01/12/2021 , work completed 01/12/2021
The trader replied (on 02/12/2021)
Hi George, Thank you very much for your review, it was a real pleasure working on your new air source pump installation. Good luck with the rest of the renovation work and extension and best wishes for Xmas and the new year.
Boiler Service
Customer Service
Quality
Value
Carried out oil fired boiler service. On-time, clean and efficient. Good price and experience. Happy to recommend.
Keith in Norfolk Posted on 07/10/2021 , work completed 07/10/2021
The trader replied (on 02/12/2021)
Hi Keith, Thanks for your review, hope to see you next year!