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Trusted Traders

Clarity Heating

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–13:00
  • Sunday - Closed
Profile thumb clarity logo

5.0

33 Reviews

About

Clarity Heating are leading heating engineers and central heating installers and maintainers operating in Cambridge, Ely and surrounding areas. We are constantly striving to deliver the best service to all our customers.

Our heating services include the:

• Boiler Installation, Breakdown, Repair & Servicing
• Central Heating Installation, Maintenance, Upgrade
• Heating Controls
• Power Flushing
• Upgrading your Heating System
• Underfloor Heating (UFH) Installation, Breakdown, Repair & Servicing
• Air Source Heat Pump Installation, Breakdown, Repair & Servicing
• Landlord Certificates
• Unvented Systems
• Hot Water Cylinders

FOR MORE INFO VISIT: http://www.clarityheating.com/products-and-services/

Whether you need to book your annual boiler service, require an expert to look at your faulty heating, wish to replace an old boiler or install a new heating system, we have a qualified engineer for the job.

What we do

  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
    • Underfloor heating
    • Boiler servicing
    • Gas fire repair and servicing
    • Power flushing
    • Gas cooker installation
  • Renewable energy

    • Home energy analysis
    • Air source heat pumps
    • Ground source heat pumps
  • More Services

    • oil heating
    • lpg
    • electric heating

Customer reviews

Reviews summary

5.0
33 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very professional service
Customer Service
Quality
Value
Having found their details on Which? Trusted Trader, we emailed Clarity Heating to ask if they could service our air source heat pump system and they replied, with a price, the very next day. We arranged for them to visit a few days later. Not only did they service our system today, but they also identified and sorted out the cause of a 'nasty niff' that we notice from time-to-time in the boiler/laundry room!! We are very pleased with the service from Clarity Heating.
Customer in Norfolk13/03/2019
Trustworthy company
Customer Service
Quality
Value
I first used Clarity when they installed a new boiler for me in Feb 2018 and flushed out the system. I chose them because of their great reviews, and also because they gave the most competitive quote! The job was done really well and we haven't had a single problem with the boiler. I then asked them to carry out some additional work at the end of last year - installing two new radiators, and hooking another up to an existing radiator as it wasn't working (due to crushed pipework below the flooring). I did have some issues with this one as the pipework wasn't very neat, but the person who did it has now left the company, and Vince came out and fixed it himself immediately - he was very apologetic. It looks great now. I'd also like to mention how friendly everyone is - the customer service is amazing. I've had awful experiences with tradespeople in the past but this is a company I really do trust.
Customer in Cambridgeshire04/03/2019
The trader replied (on 05/03/2019)
Thanks for taking the time to leave your review. Customer satisfaction is very important to us at Clarity and we are all so pleased you are happy with the service we provided. Kind regards Vince
Top quality job from Clarity Heating
Customer Service
Quality
Value
As part of a bigger job, our ancient back boiler had to be replaced by a new boiler, underfloor heating pipes laid down, and 3 radiators replaced. I wanted optimal controls for the system to operate as efficiently as possible. When discussing the job with Vince I was delighted to find out Clarity Heating are actually proper heating engineers with much more knowledge and understanding about heating systems than your average plumber. Engineers showed up on time (or ealier) to do all the various jobs in preparation, they were all very likeable people. When contacting the office to talk the remaining jobs through they were all very well aware of what needed doing. Not all tradespeople work this way! Mark really went the extra mile when commissioning the system, staying until 20:30 and then coming in the next day again to finish the last details. The resulting system works extremely well, keeping the house nice and warm while consuming a minimal amount of gas.
Customer in Cambridgeshire28/01/2019
The trader replied (on 21/02/2019)
Thank you for taking the time to leave us such a positive review, we do appreciate it. We'll see you next year to the first service and if we can help you in the meantime please let us know. Kind regards Amelia
Good Job
Customer Service
Quality
Value
Excellent service. Have asked them to do another job for me. Will recommend to anyone that needs heating engineers.
Customer in Cambridgeshire24/01/2019
The trader replied (on 21/02/2019)
Its lovely to receive such positive feedback, thank you. If we can help you, you know where we are please call us. Kind regards Amelia
New Gas Boiler fitted
Customer Service
Quality
Value
From the initial visit and quotation to the final work done, we found Clarity Heating to be extremely friendly with good customer service. The replacement boiler and all ancillary work was completed within the stated time schedule and to a high standard. We are very pleased that we chose this company to do the work in our home.
Customer in Cambridgeshire23/01/2019
The trader replied (on 24/01/2019)
We're really pleased to receive your lovely feedback, thank you.
Clarity heating new boiler installed
Customer Service
Quality
Value
The work was completed on time by two friendly and polite engineers they worked tidily and efficiently. The price quoted was the price on the final invoice and I will be using this company again in the future for servicing etc. Everything went so smoothly from initial contact to the work being completed I cannot praise this company enough.
Customer in Cambridgeshire23/01/2019
Great job done and very helpful Engineer
Customer Service
Quality
Value
I am so happy with the service Clarity Heating provided when they serviced our central heating boiler. The Engineer completed the job with great satisfactory and also answered all my questions that I had. I recommend Clarity Heating for all your requirements. Thank you for a great service.
Customer in Cambridgeshire21/01/2019
The trader replied (on 24/01/2019)
Thank you for your lovely feedback its greatly appreciated by the team.
Quality with Efficiency
Customer Service
Quality
Value
This job was one of a series of seven annual services carried out after initial installation of our Viessman 200w WB2C gas boiler. The engineers have always arrived promptly. They were courteous, considerate and always polite. They were keen and enthusiastic in demonstrating their expertise and by explaining all points raised or new techniques acquired since their last visit. To summarise. The job was efficiently and expertly carried out resulting in our confidence in a job of quality. I have no hesitation in recommending Clarity Heating to anyone.
Customer in Hertfordshire08/01/2019
The trader replied (on 17/01/2019)
Its always great to receive lovely positive comments from a returning and long standing customer, thank you. We'll see you next year for the boilers 8th annual service. Kind regards Amelia
Top quality job from Clarity Heating
Customer Service
Quality
Value
As I wanted a Viessmann boiler, their website directed me to Clarity Heating, who took care of the entire job of removing the 20+ year old back boiler and installing a new Vitodens 200. They advised me well on the choice of boiler and controls, they clearly set out what was required, worked to specification and honoured the quote with no "surprises", including refunds for all parts not used. Vince and Mark really know their stuff, they are proper heating engineers with a deep understanding of heating system design for maximum efficiency and comfort. As the boiler is part of a whole house eco-retrofit, this was exactly what I was looking for. Although their quote was not the lowest, I have no regrets as they did a quality job in all aspects. The office communication is excellent. They arranged for engineers to appear when needed, and they were all very friendly and did a neat job. Mark really went the extra mile to get the system up in time, and the boiler and controls are top notch with many very clever features. Very happy customer.
Customer in Cambridgeshire20/12/2018
The trader replied (on 17/01/2019)
We really appreciate such a positive review of the service and products we have provided to you. Thank you for taking the time to review Clarity Heating. Your comments will be passed on to the team and we look forward to seeing you in a year for the boilers first service. Kind regards Amelia
OUTSTANDING SERVICE
Customer Service
Quality
Value
I have used Clarity Heating since the time the firm was established and the standard of workmanship and cost effectiveness remains outstanding. On this occasion one radiator was replaced and the annual service carried out. The Service Engineer was highly efficient, with a deservedly confident and understanding manner. He simply got on with the task, keeping me informed as required. The overall cost was most reasonable. Clarity Heating has always served me well but this Engineer was quite exceptional and a pleasure to have in the house.
Customer in Essex19/12/2018
The trader replied (on 17/01/2019)
Its lovely to receive positive feedback from a long standing Customer, thank you for taking the time to do this. We will of course pass your comments on to the Engineers. We look forward to continuing to look after your heating system for many years to come. Kind regards Amelia