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Endorsed by Which? Trusted Traders

Cloudy2Clear Derby, Nottingham & Chesterfield

Profile thumb john kendall
4.6

26 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Double Glazing Company Can I TRUST?

We replace steamed up double-glazed units..only the glass! Yes, it’s that simple and with a 25-year guarantee.

We operate in one of the most competitive markets in the country, in order to combat this we have developed a service that enables the customer to make huge savings by only replacing the glass not the UPVC, wood, or aluminium frames. Where many window companies would require you to replace the entire frame or unit, our team of experts can simply replace the window pane. Not only is our method much quicker to complete but it’s also less invasive for your home and a much cheaper solution. We can replace windows of any shape and size, including coloured glass and unique window shapes. All we need are the right measurements so that we can ensure your new windows are a perfect fit. We guarantee that an average quote will take no longer than 20 mins, with little or no disruption to your home. Our engineers can also replace broken locks, handles, seals and hinges.

What we do

  • Glaziers

    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Double glazing repair
    • Window consultants
    • Timber windows
    • Velux windows
    • UPVC Windows
    • Double glazing installation
    • Aluminium Windows
    • Sash windows
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
  • Double glazing

    • Double glazing repairs
    • Double glazing installation
  • Locksmiths

    • UPVC lock specialists
  • More Services

    • replacement lock handles and hinges
    • door mechanism repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.6
26 reviews
Customer Service
4.7
Quality
4.6
Value
4.6
Sort by
Not what we asked for
Customer Service
Quality
Value
A month ago a Cloudy2Clear employee measured and quoted for replacements for the double glazing in 4 windows. We were given a fitting date. Shortly after, the date was changed. On the appointed day two guys turned up - from Nottingham, not the local branch. Two of the windows - the plain ones were fine. The other two were the right size, but other details were wrong. We asked for the errors to be rectified - this was refused. We asked again, and were refused again. We were given two choices - either the original panes and no charge, or the wrong panes fitted, albeit at a reduced price. It appears the original guy was at fault — specifying wrongly — but the two fitters were hardly protecting the reputation of Cloudy2Clear.
Customer in Gloucestershire Posted on 20/05/2021 , work completed 19/05/2021
Upsetting experience
Customer Service
Quality
Value
I was initially very impressed with the friendly manner, speed and efficiency of the 2 fitters. The 5 panes of glass were replaced and I paid the fee. However, I then noticed that cracks had appeared to the left hand side of 2 of the windows. The reaction of the senior fitter, to my astonishment, was to be rude, offensive and disrespectful. He said that he had been doing his job for 16 years and that he “knew” the cracks were already there. They weren’t. He proceeded to fill in the cracks whilst continuing to rant, again and again, that he “knew “ they already existed. They didn’t. I told him he was making me feel very uncomfortable but this had no effect on his rudeness. Having completed the filling, and heading towards the door, he asked sarcastically whether there were cracks anywhere else that needed filling in. As he left through the front door, he randomly sprayed some filling at the door frame. My husband arrived home 10 minutes later and I cried. I don’t believe this fitter would have spoken to me in that way, nor tried to say the cracks were already there, if my husband had been at home with me. I emailed Cloudy2Clear to complain about his behaviour. I received a prompt reply in which they agreed said behaviour was unacceptable. They apologised twice that this had happened to me and said the fitter’s manager would be speaking to him. They also said they would give me a 10 percent discount if I felt able to use them in the future.
Customer in Nottinghamshire Posted on 02/05/2021 , work completed 16/04/2021
Replacement of damaged UPVC Window Glass
Customer Service
Quality
Value
I contacted Cloudy2Clear for a quote to repair 3 damaged UCPC windows (2 cloudy and the other cracked) at my house. The company assessor visited our house at an agreed appointment and provided a very reasonable quote to replace damaged window glass. A week later a Cloudy2Clear team returned, on schedule, and fitted new replacement glass panels to the damaged windows. Excellent experience with the company from the first contact with their office to the assessor's visit and then to completion by the installation team. An outstanding customer-focused company whose staff were polite, competent, efficient and their service excellent value for money. Cloudy2Clear would be my first choice for any future UPVC window requirements that I have.
Customer in Leicester Posted on 10/04/2021 , work completed 08/04/2021
Prompt service
Customer Service
Quality
Value
Excellent service from start to finish. Would not hesitate to recommend Prompt service from the estimate of replacing the glass to finishing the job
Dorothy Posted on 07/09/2018 , work completed 07/09/2018
Great job
Customer Service
Quality
Value
I have used Cloudy 2 Clear several times over the years and they have always arrived on time, done a great job for a fair price, been helpful and cheerful and cleared up afterwards. I would recommend them.
Janet, Derbyshire Posted on 14/06/2018 , work completed 14/06/2018
Polite prompt & efficient
Customer Service
Quality
Value
Excellent job. Second time we have used this company to replace some old/defective/cloudy windows. We have no hesitation in recommending this firm.
A, Derbyshire Posted on 13/06/2018 , work completed 13/06/2018
I have no hesitation in recommending
Customer Service
Quality
Value
They came when they said they would. Did the job quickly and well. No problem, very pleased.
Richard, Nottinghamshire Posted on 12/06/2018 , work completed 12/06/2018
Brilliant job.
Customer Service
Quality
Value
Arrived on time. Did a great job. Both Dave and Mick very polite lads. All work done, no mess. Recommend Cloudy2Clear.
Alan, Leicestershire Posted on 09/03/2018 , work completed 09/03/2018
Personable & efficient
Customer Service
Quality
Value
Excellent service from measuring up window to fitting them. Very pleasant tradesmen. Efficient, tidy & quick. Would recommend them.
David, Derbyshire Posted on 26/02/2018 , work completed 26/02/2018
Absolutely brilliant
Customer Service
Quality
Value
The 2 workmen who replaced our large bedroom windows, were very professional, happy and friendly. The replacement window is just as it should be with diamond lead and they have saved us 1000 of pounds.
Beryl, Derbyshire Posted on 07/02/2018 , work completed 07/02/2018